Beware!! Big mistake!! My 9 yo. grand daughter wanted to have her birthday lunch at Applebee's in Covington. We arrived around 11:30 am. I noticed only one server on the floor. It took a while to order our food and my son ordered the SpInach and Artichoke dip t start. It took at least15 minutes to arrive. We ordered our lunch at the same time we order the dip and that took an additional 20-25 minutes. When it finally arrived my grand daughters cheeseburger had burned cheese on it. When we mnntioned it to our server she said she noticed it when she picked up the order. My son pulled the cheese off. The server said it looked gross. HONEST TO GOD!! Who says that? My husband and son both commented on how dry their Salmon was. And to mke matters worse we were told the bar doesn't open on Sunday until 12:30 even though Covington, GA has adopted the brunch bill and serves Beer, Wine and Spirits starting at 11 am. Avoid this restaurant ...PLEASE. read more

We had already ordered before I thought to check the reviews. After I read them I was a little wary but we had a great experience. Our service was Donte, he was friendly and attentive. I got the sirloin and my husband got the chicken tenders, both were good. The restaurant was clean and the people were friendly. I'd definitely go back. read more

...I mean it's Applebee's - you can't go in there expecting a gourmet meal. I've been to this particular location plenty of times when I visit family Covington. The food is consistently decent - cooked well, flavorful, no major complaints. Is it the best Applebee's that I've been to? No. Is it a decent meal for the price? Yes. In my experience, the service is good. I would caution you to not go here solely for cocktails at the bar. I would stick to well drinks and beer. The cocktails are really really watered down and just not worth the effort or the cost. This particular location is very family-friendly, so on the weekends you can expect to see lots of large groups. read more

Applebee's Grill + Bar - American Near Me - Covington, Georgia

Listen....... I don't know about the experience of others; however, my experience was top notch and excellent! Top notch. We did not have to wait too long and our waiter Brandon was courteous, professional and served us well. Food was hot and delicious, salad was crispy and fresh. Need I say more !!! I give 10 stars to Applebees in Covington Georgia. read more

Straight Nasty!! I ordered a simple chicken taco , it had no taste and it Seems like I was chewing rubber. I complain and switched it out with an chicken fajita. when it came out Sizzling on the plate I thought it sounded real good but the taste once again was straight nasty no seasonings, fire the cook please .... They need garlic powder, onion powder, pepper, Lowery's seasoning salt. read more

For two people it was 44$ and some change, that being said i got a 6oz steak with two sides on a Wednesday. On the table I was sitting at it had a paper showing on Wednesday you have a deal for the 6oz which would make it 9.99 for that and the two sides. my meal was 18$ all together. minus the drink and appetizer i got for my partner. The steak was smaller than 6oz more so like a 4oz and it was burnt. The outside was burnt to a crisp and dry, yet the inside was still incredibly raw. My partner got chicken tenders and french fries, which were undercooked. My partner didn't really eat her food due to it being undercooked and our server was a bit off about it. He walked closer to her and said "whats the matter did you not like it?" Which made her panic. The whole place was nasty looking to say the least, the table we got sat at was only half clean, I understand it was last hour but wouldn't that mean you'd be cleaning up the tables? As a server, I know theres things you have to do and apple bees does not do it. The two minute rule after receiving food. not only that but why did my server only check up on us twice and then decided to refill our drinks when i asked him to? Im really disgusted with this establishment and wish you'd do better. I understand if it was packed full of people, that'd be different but it was just us two. Our server wasn't even doing anything either he was sitting and talking read more

Took 30 minutes to get drinks, was a 2 hr trip when nobody was in the store. Do not go here

4 words. SAVE YOUR D#MN MONEY. Don't take my word for it. Check out the $1 margaritas darn near (Pure Juice) or try the all you can eat chicken tenders where they bring you 6 with a few fries, then 3 literally with less fries. No wonder they're losing busy. Oh, and most of all, the slow @ss service. Try it at your own risk. Is there a negative star Yelp????? read more

Very disappointed! Service is terrible and the attitude of inconvenience is not acceptable. Won't go there again! I didn't want to give a star at all! read more

HORRIBLE!!! Ordered curbside to go just to wait 35 minutes after my expected time. AND i had to go inside JUST to see my food sitting on the counter. Of course it was cold and my order was WRONG. Paid for extra ranch and didn't get that either. Food wasn't good. Just a overall bad experience. read more

We met with friends to celebrate our daughters birthday. It seemed like the place was short staffed (not enough staff is apparently what every business is currently experiencing). The food was good and the wait was not long. Due to personnel shortages, customer service has declined greatly overall. However, Ebony was our superstar! She was courteous and graceful while waiting on us. We could tell she was very busy but she kept her cool and service was great!!! Thank you, Ebony!!! read more

I wish I could give this place zero stars. First thing I did was use the restroom and it was disgustingly dirty and that's when I wanted to leave but my bf was too tired to go anywhere else. We waited for a table for about 30 minutes before one opened up however as soon as it did two women walked in who seemed to know the waitress and were immediately sat. When we complained to the host he shrugged his shoulders and said there wasn't much he could do so we left. Absolutely ridiculous read more

Ordered food on DoorDash an hour before close they canceled my order after I ordered it and I was never called waited for an hour for food to the point I thought it was a door dash issue NOPE Applebee's! I called doordash I guess restaurants can cancel the order if they choose maybe it was too close to closing tome for them long story short I got my refund but the fact my family and I waited an hour to find out our food was never made and not on the way was unacceptable and for that reason alone I will never eat here read more

Went do lunch on Friday. There were 8 other guests seated when we arrived. Took waitress 10 minutes to ever show up. After we ordered it took almost thirty minutes to get our food. Had to keep flagging down waitress to refill drinks even though the place was deserted. Requested a birthday dessert which had not arrived after ten minutes so we left. I noticed their health score was 85. Perhaps that's why the place was empty. Food was excellent but service was very lacking. UPDATE Went back a week later to experience the same horrendous service. Server Mercedes G brought our fajitas out without the wrappers and toppings. By the time she had brought them the fajitas were almost cold. There were less than eight freaking customers in the entire place so how in the hell can it take you that long? I went on the corporate website and filed a complaint and have not heard a single word from anyone. The problem with Applebee's begins at the very top. They obviously don't give a damn about customer service. Can someone explain to me how this place stays open when there are never any customers inside? I doubt I will ever go to any Applebee's again. read more

Food was good, service was terrible. Waited forever for server, drinks, food, bill etc. The restaurant was empty and they could not even bring our food out together. One meal came 19 minutes before the rest. Very disappointed. read more

We came at 7 pm on a Friday night with a party of 5. The very unmotivated hostess, who didn't wear a mask, told us that the wait would be 30 minutes and to wait outside. I had to ask her if she needed to put my name on a list, so she rummaged through her chaos to finally find a yellow marker and a piece of paper, and she wrote my name and phone number down. We stood next to the door for 45 minutes, during which a party of 5 and about 20 more people left the restaurant after they were done eating. The hostess did not seat one single person during that time, even though many, many families tried to get into the restaurant. When we checked on our status after 45 minutes, she said we just had to wait. We left. It has now been 90 minutes and she still hasn't called us. Unmotivated, no mask, completely unhelpful. About 40 people left because of her bad attitude and complete lack of any kind of organizational system. Update: It's been 2.5 hours, and she still hasn't called us. read more

HORRIBLE Customer Service - I will NEVER go back! A birthday dinner brought me to this restaurant along with a group of (7) friends. The restaurant was half-empty (a Wednesday, night @8PM), so we figured we would probably get seated fast (it took FOREVER). After waiting (20) minutes watching restaurant staff LARKING and LAUGHING around the bar, a hostess comes over and attempted to seat us in the worst area (next to the restroom) but we REFUSED. There were PLENTY of other existing tables. We waited an additional (15) minutes and was finally seated. Waitress then takes (10) minutes to come to the table makes no eye contact and has an attitude. The waitress treated us like a bother, rather than guests. (A total lack of sincere greeting). We immediately left the restaurant and walked NEXT DOOR to LongHorn Steakhouse. At LongHorn's the staff treated us as high valued customers and we enjoyed the service and food. I will NEVER go back to Applebee's Covington, GA. read more

I love apple bees grill bar because it is so good and sometimes I cry because it is so good and everybody does it sometimes so please do not laugh at me just because apple bees grill bar is so good and what I get every time I go there is the pizza meal read more

Placed a curbside pickup order. Pros: order was ready when I arrived, chicken wonton tacos were great - the chicken and slaw came in separate little containers. Both were cold, which I thought was odd, but still really good. Cons: everything tasted like they had made it and it had sat. I arrive three minutes after they said to, then drove two minutes back to work and immediately ate. Beer pub pretzels were supposed to have two sauces - didn't have any. Pretzels were not great, and I have ordered for delivery from other Applebees locations where they have sat for 15+ minutes and they are normally still great. Not here. Burger was overcooked, but otherwise not awful. Fries were mushy and gross. Boneless wings were crunchy and weird - ordered and paid for two sides of ranch, only got one. Ordered and paid for celery, didn't get any. Only giving two stars because the gal who took my order on the phone was lovely - very clear and specific, called me by name, really efficient. Wish I remembered her name. She can definitely do better than this restaurant. read more

I spent over 30 minutes waiting for food to go.i waited for service waitress look right at me and never service me last time i will visit this place read more

I live in Atlanta but have family in Covington and when I come To visit we sometimes order Applebee's always to go ..I always thought the food was kinda weird and Mediocre I usually order the same thing steak veggies and potatoes mashed I went in placed my order .. The menu looked different the food actually looked good! The design of the menu looked to be upgraded and new things were added :) So I thought maybe they got new management someone to come in to turn things around Clearly not new cooks They actual quality of the steak was different much better ! BUT whoever cooked it complete FAIL It was the driest steak I have ever had with no type of flavor and loaded potatoes mashed was very good but cold ! I placed my order inside and waited which seem to take longer then usual but since I placed inside and waited I expect the food to be hot Everything was luke warm when I got home biggest pet peeve fucking up a order and getting all the way home to realize it read more

slow service my meal had to be returned and a fresh one made as it was a sandwich served with dried out not toasted bread drinks took an age to arrive as bar staff had to serve even though the restaurant was virtually empty. very disappointed read more

It's against my policy to rate a chain this high, but we were very happy with our meal. My whole family ordered steak, and I thought they were making a mistake. But I tried some of theirs, and I was impressed. Okay, not the same as a quality steakhouse, but the meat was tender and tasty. I had a cheeseburger with bacon and pickle seared into it, and cooked just above medium. Very good burger! The service was good; friendly waitress. I don't do Applebee's often, so maybe we got lucky? Good restaurant. read more

beyond disgusting! chicken has a taste thats not chicken. gross. Where's the Manager ?

This place was absolutely DESPICABLE! I went here today and it took them almost an hour to give me my food! The servers have no regard for their job! Do not recommend! Such flabbergast! read more

The service was horrible and the food was mediocre. We waited 5 minutes for a table. There were hardly any people in the place (Wednesday night). Waited about 20 minutes for our appetizer. We got spinach and artichoke dip. It wasn't even hot so I sent it back. We ended up getting our food and still no appetizer. I told the waitress I didn't want it anymore. My dad asked for his steak medium and it was cooked the same as my sister's which was supposed to be medium well. He also did not recieve a steak knife. My mom got her food about 10 minutes after everyone else. This is just not good business. Let's just say I will not be returning to this establishment anytime soon. read more

Worse service ever and I have been in the biz my whole life. We were there for 3 hours. It was a large party and they had 1 server waiting on us. The manager never showed up. The food took over 2 hours and over 75% of the orders were wrong, we could not get drinks. I contacted corp and they have done nothing. read more

If I could still post a review with no stars I would. Our appetizer literally came out 2 minutes before our dinner. Out fries, hamburger and club house grill were stone cold. It is very hot in here. To the point of using a menu to fan ourselves. Waitress just said yeah I know it is hot in here. No apology for the cold food. Got a to/go box... will feed my dog since I was charged for it all. I will never be back to this restaurant. read more

This is probably one of my favorite places to eat. Everyone is always friendly and have a great attitude. My husband and I always have had great service. We recommend this restaurant to a lot of people and friends read more

Absolutely worst service I've ever experienced in a steakhouse style restaurant. The server, Ebony T, was slow to take our order, but I forgave this when she helped us select menu options for my wife and daughter. Then when our appetizers started coming out randomly, my wife never got her house salad. They brought the entrees (my daughter did not receive a bread stick she asked for, my wife's steak was undercooked, and my burger was burned), and by this point, everyone's drink was empty, an hour had passed, and Ebony T was nowhere to be seen. I flagged down another waitress, Coco, who was super helpful and got my wife's salad and refilled all of our drinks in less than five minutes. We also asked to speak with the manager. She told us he was "behind the line" but would be sure to come out and see us. We waited another hour. No manager. Frustrated, ignored, and needing to get my daughter to bed because of the time, we paid our ticket and left. Ignored by Ebony T, and ignored by the manager. If it wasn't for Coco, our dining experience would have been lower than abysmal. Will be sure to post review online as well. read more

Serves was terrible and my wife's nachos looked like they sat under heat lamp to long will not be coming back.

Melissa was fantastic! Good service and fun stories . Drinks were great . Melissa made the evening. Love the new upgrades to the restaurant ...it's been awhile since we stopped in . Melissa makes it a come back soon location . Queso dip was really good . Thanks for the friendly vibe read more

Really enjoyed our meal. Very friendly and attentive staff. Fast service and very good food. Husband got grilled chicken and said it was some of the juiciest he's had. I got the stir-fry and it was great. Would definitely recommend. read more

Don't even think about going there. Service is at a snails pace. Ordered a simple burger, medium rare. It came out so cooked you could have used it as a hockey puck. I sent it back, the server returned a full 20 minutes later and the same thing. It was so well done that it was a brick. I told them to forget it and left. Never go back. How hard is it to cook a burger? read more

I've been reluctant to review this restaurant considering how we've always liked Applebee's all over the country. The service in Covington and Conyers however is simply pathetic. When we found out that the franchise owners are the same people of both establishments that answered a lot of questions. They simply don't care and that same careless attitude flows straight down to the front line of those they employee. Both restaurants have racial bias issues that desperately need addressing. Many patrons simply get up and walk out. If you should get your food, it seems to be prepared to Applebee's standards. Most of the employees are just winging it, lost without any leadership and complaining. I hate to come down like this but they've earned this review from me and countless others you've not even heard from yet. Step one is to make sure that these stores don't become black only catering establishments. Both Conyers and Covington have underlying spirit of racism that can only be a direct reflection of the franchise owners. That's just the way it is folks. I hope it gets better. Update: The district manager had asked us to wait six months before going back to eat and stated that the issues would be completely corrected within that timeframe..3/31/19 Our return visit, The discrimination was more rehearsed in its approach. This has got to be the most pathetic excuse for a Applebee's in all of America.. Empty tables throughout the restaurant and the hostess stated that her manager told her not to seat anyone else for 25 minutes due them being tired from a group they had previously waited on.. Unbelievable. No offer to even seat us.. Lazy Lazy Lazy.. LAZY ! A black person entered the store as we left and was immediately offered a table.. Someone's going to file a State complaint on this store if they are allowed to continue behaving like this. As many others won't return we gave them the benefit of the doubt and they left us with no doubt. read more

You can't get any worse!!! This restaurant was less than half empty when we walked in the door and the hostess said she was not able to seat us. "They had just finished a party of 20 and the kitchen was backed up." Said it would be at least 30 to 45 minutes, as EMPLOYEES were walking around in the store No one was in a hurry, and food was being served. I wonder if we were supposed to have a password to get service at this establishment. I assure you myself and my party are business professionals and dressed appropriately, no reason not to seat us, this is a horrible excuse for an Applebee's and it needs to be closed. I would give this store a negative 5 if possible. We have eaten here before with cold food and horrible service but thought we would give it one more try after church today. I THINK NOT! AVOID this place, drive to a different city if you want to eat at Applebee's. read more

I told myself not to come back.. decided would try it again and wasn't disappointed. Food was subpar, husband got his food 10 minutes before mine and his was cold on arrival. Was told upon checking in that the kitchen had requested people be made to wait because they were behind in the kitchen. read more

This is the second time I've had a problem here. I said I would never go back after they messed up my last to-go order and were very rude to me. (This was about six months ago) But I let my wife talk me into it. So tonight I placed an on-line order about 1 before they closed, it was only 2 things and they said it would be ready in 30 minutes. So I get there ON TIME and it wasn't packed at all maybe 10 to 12 people there, mostly at the bar so I walked up to the bar and stood at the end waiting to be helped. It took 15 minutes before anyone even asked if I had an order, waitresses were walking by me and the bartender was helping other people. So finally I asked about the order and I was told one moment. The next time someone said anything to me was 37 minutes later. The manager walked up to me and said (mind you he has walked by me several times as well) there was a mixup in the kitchen and my food was being prepared right now. So I was going to voice how unhappy I was with the service but when I went to say something he shush me. Needless to say I was very unhappy at this point and I stood up and let him know that and went outside to my car, where my wife had been sitting for the past 45 minutes and she went back into get the food. Told time from when I placed the order til I got the food, hour and a half. Everyone acted like they were upset or annoyed by me asking for help. LAST TIME! read more

This establishment has really declined. My husband and I ordered a take out order. When I went in to pick it up, the restaurant was filthy! Trash all over the floors.. dirty glasses and dishes piled on the bar. While I was waiting for my order to come out, the bar tender and two of the waitresses were gossiping about how much they disliked another employee, and how she is weird and socially awkward. VERY UNPROFESSIONAL. Then two of the waitresses got into an argument over a drink that was made for one of the tables. So my food FINALLY came out. The total was $38 and some change. I handed her a $100, she looked at me like I had eight heads and said, oh, umm I don't know if I have change for this.. so let me get this straight. It's 8 pm and you are telling me that you don't have 3, 20 dollar bills in this restaurant? She said, hold on let me ask my manager , she came back approximately 10 minutes later with the change.. the food was alright, not great or nearly as good as it used to be. But I also was kind of grossed out by the appearance and cleanliness of the restaurant and couldn't help thinking, if this is what the dining area looks like, what does the kitchen look like!???. Anyway, I probably will not eat there again unless going with a group that chooses it. Hopefully a member of management sees this and takes it seriously and gets things cleaned up and running more professional read more

we waited at the door for 10 minutes to be seated. after FINALLY being seated, we waited for 30 minutes to get our food. nobody came to take out order yet we watched every other person that walked in get immediate service. we eventually just got up to pay for the drinks and leave, and they acted like it was a shock to them that we hadn't ordered yet, (the woman that was supposed to be our waitress was beside us talking to the people at the bar). DO NOT recommend.... absolutely pathetic service to say the least. read more