Prices are on the high side, and the food is average for me. They have some creative ideas on the menu, but the delivery does not always match what the picture or goodness, if you know what I mean? My most recent order was the grilled cheese burger with tomato basil soup, featured on the front of the menu. It looked great and I was hungry! It greeted me lukewarm, and the tomato soup was really sweet (sweeter than the sweet tea). On the positive side, the service is attentive and quick, and their military discount is nice and appreciated. Also, desserts are consistently good; I have never had anything less than great in that department. I don't usually find myself in the middle on reviews, but there is not enough here either way to push the scale to higher or lower. Three stars for me. read more

Food was good even though we had take out. Service was fast and attentive to our needs. The ambiance was nice and sexy lighting:)

I got the southwestern chicken bowl and it was so good five stars. Our waitress needed rollerskates on because she was so busy. She had a giant section to take care of, but she stayed on top of it. it's an older restaurant. It needs a little work, but I'm not there to look at the restaurant. I'm there to eat. read more

Applebee's Grill + Bar - Chicken Fajitasa rollup - American Near Me - Athens, Alabama

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Great food and service always friendly Love to eat here it's nice to be recognized and seated in my favorite booth

Slow to no service...had to walk..85 characters would be too many for the experience I had there..

We have been to a lot of Applebee's and this one by far is the best. Great service. The food is hot and fast. Great location always clean and the food is always fresh. read more

Off the freeway convent for travelers like us. Service was friendly and my impossible burger was really very good. The Applebee's menu has something for just about everyone and the addition of this plant based burger was a perfect fit. read more

Applebee's Grill + Bar - restaurant seating - American Near Me - Athens, Alabama

Food was ok, service was good but some of the nastiest sweet tea I have ever had. I will eat elsewhere the next time, not worth the stop here. read more

This was the worst experience so far. Missing condiments for the pretzel appetizer. Couldn't order anything because I have a seafood allergy and they wouldn't offer to clear the grill of seafood to order anything so I didn't eat while my partner did. Waiter said she would come back and sent someone else at the end of our visit to check if I could order something else and never came back themselves. Then had to go chase down someone else to get the check after waiting a while for it. One person ate and a appetizer missing a dip and almost $30. Kind of crazy. read more

Terrible place of business. Terrible managers. The Managers do not take care of there workers as they should , the managers have cussed at multiple servers when getting asked for help. Line cooks talk to the servers like trash and nothing ever gets done about it. WOULD NOT EAT THERE. read more

Applebee's is not my normal go to restaurant. Over the years most of their sites have declined in regards to service, consistency in food and overall experience. The Athens location is by far the exception to the rule. I have visited twice now and both times have been pleasant experiences. Recently, I visited and had Haley as my server. She was delightful and prompt. She went above and beyond to make sure that we were taken care of. As a result, my daughter who is unimpressed by the most basic and important things in life such as tacos and pizza, begged me to tell her manager how good of a server that she was. That's impressive, did I mention that my kid doesn't eat tacos or pizza? She doesn't even like Kraft macaroni and cheese. So to get Ms. Boujee's attention is like experiencing two planets collide and creating a new universe. For that very reason, you should be proud of yourself. Haley keep up the good work! We will be back soon. read more

The sever was great but the bartender took care of her own stuff and did everyone else's that came in after us and about 20-30 minutes later we finally got our drinks when we asked to speak to the manager (Jess or Jesse) to see what was going on he had walk out and didn't come to talk to us the whole time we were there but we absolutely LOVED the server read more

The lunch specials are a great deal! Portions are huge and very reasonably priced. We love sitting in Heather's section every time we visit, she is friendly and service is quick! We will be back! read more

We went there last week for lunch. It was so cold in there! Server said they are not allowed to touch the thermostat, not even the manager. It's ridiculous that one has to be so cold (or hot) in any place they go to. Applebee's Grill, get a clue!! read more

After posting a negative review, I received an email from the General Manager- Tanya Randall. I called and spoke with her and I am very pleased to say she was very professional, pleasant and willing to make amends. She also stated she would use our experience as a coaching tool, which is ultimately my end goal! read more

Absolutely HORRIBLE !!!! I would give a zero if available. Sat at the bar and ordered a beer. The bartender looked me in the eyes and said if I DO NOT order food that I will be cut off. WTH!!!! I asked if it was a city law. She said no it's just this Applebees ! Stay away and the bathrooms were disgusting! Explains why the parking lot was empty read more

We were traveling and staying at the Best Western in Athens over night. We decided to have Applebee's for dinner. My husband order two orders of nachos for us. When he brought them back to the hotel, they had no queso and no pico de gallo. Pretty much dry chips with sour cream and guac. When I called and spoke with the manager, she realized we had received the wrong order. She worked quickly to come up with a solution. She offered several different options but since we were traveling we took the refund. Compliments to your manager for handling the situation perfectly. We will definitely stop in again next year on our way through. read more

I was walking from the bathroom to my table and a waitress was behind me she said "excuse me excuse me excuse me" until I stepped to the side all for her to take to-go containers to a table 5 feet in front of us. read more

My girlfriend and I have heard horror stories of Applebees in general, and more specifically our local Applebees in Athens. One night we decided to bite the bullet and figure out just how bad it was. I'll start off by saying the good things. Our waitress, Vonelece, was great. She was very overwhelmed by complaining customers and handling a large amount of tables on her own, but she still delivered great service and was extremely nice. As well, the Pretzels and Beer Cheese was honestly extremely good. I would go back just for them and a drink. However that's where the good food stopped. We ordered the Riblets with BBQ sauce and fries (the Applebees signature dish) and something I thought would've been impossible to mess up, the Mac n cheese with BBQ Chicken Tenders. We ordered their main dish and something simple to test out how good it was. Both of these dishes were terrible. Genuinely terrible. The Mac n Cheese had no flavor. It was Penne pasta with a light cheese sauce that was not seasoned at all and the BBQ chicken tenders had no seasoning either! It was just sweet unflavored chicken. As for the riblets, I genuinely don't even know what those were. The bone/Cartilage she is so thin that it can't be a real rib right? And the flavor was terrible. Barely any meat in it either. The fries were I guess decent. It's fries. Still no seasoning. As far as the decor, it was fine. Decorated like "America" with film posters, nascar signs, beer signs, and stained glass chandeliers. If you want unseasoned food, go here. Otherwise microwave it yourself. read more

My son just got back from being away in the service and we chose Applebee's because it's his favorite place. Upon arrival we requested a booth this brown haired girl that was the hostess got extremely snappy and disrespectful with me and my family. We were very disappointed with the service so we left and when elsewhere. I hope this young lady learns her lesson. read more

It's been a while since my husband and I have been to an Applebee's.Everyone has been really nice.I noticed that your bartender is very hard working-she is a great multitasker,also super nice and kept checking on us.We ordered from the two for twenty four dollar special.The honey bbq bonelsss wings are fantastic, along with the celery,chicken tenders,burger,and fries were great.It kind of reminds us of a bar that used to be called Bailey's, which now is Fox and Hound.I recommend this spot to eat and watch football games at for sure! read more

Food great! Service okay. We had to find server to get tea refills. Major problem - ceiling tiles are nasty -brown & need replaced.

I've have visited this establishment and I would like to add that if you are any other color but white they will not let you wait inside. I was told that no one is able to sit behind them and that everyone has to wait outside. No problem I told the host and to my surprise when I come in there are groups of people behind them waiting!! (All white) young old) That's incredible that we live in the 21 century and racism is still a thing. For management I arrived at 5:40-6:00 if you think I'm joking check your cameras! (All lives matter) read more

So let me start by saying the Applebee's is not my favorite restaurant. On the way home from Nashville, my husband, 7 yo son and I stopped in at this establishment. From the moment we stepped through the opened door, the entire staff was so warm and welcoming. Our waitress was phenomenal!! She could not have done more for us. If we asked for something, it was delivered. Now to the food. It has been a few years since we have eaten at Applebee's. I was not disappointed at all. Was it the best food I've eaten, no, but it certainly deserves more than 2 stars. If you are in the area, give it a try. You will not be disappointed!! read more

I wasn't expecting much being vegan but the Kitchen Manager, Britney, and our server Don hooked me up! Fajitas grilled vegetables, rice, guacamole Pico, corn and black bean salad. Beautiful and Delicious. Thank you very much! read more

Tyler!Tyler!Tyler! BEST SERVER FOR OUR WEEK LONG VACA. What a fine young man. Arrived around 7pm. Wonderful service. Great food. You could even tell the people that work there we're happy!! Even made a point to tell the manager. You should always tell someone when you have a good experience makes the world a better place. Food was cooked perfectly and was delicious read more

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First off the boy who's at the host stand is awesome, he's the only employee who seemed to like his job and went above and beyond, the waitress ignored us for a long time and couldn't get our orders right and had to keep asking, she forgot to get our drinks until we ordered food. Our food took over 30 min to arrive and the party ate at different times (it was awkward)... the music was loud and very inappropriate for a restaurant .. the food was disgusting and had no flavor at all... it was my first time here will never return ... once again the waitress was ridiculous (former waitress myself) read more

Got fish and chips and cheeseburger and fries. Fish was chewy and bun on cheeseburger had an stale bun and the meat quality was poor. Had a lot of gristles in the meat patty. Not pleased with our dinner. read more

We was on a transportation trip to Owens Cross Roads, Alabama to pick up a Ford Mustang on our the way down and decided to eat there on our way back home to Tennessee. My husband and I love love love Applebee's but they have closed the 2 down that we're close to us. Wonderful service and food at this location, Malena was a great server! read more

Great service! Very clean. After driving 10 hrs it was a pleasant experience thanks to our waiter "Don"!

My wife and I are retired and don't have a lot of money but we have enough to eat out. We chose moderately priced restaurants and as such landed on this one. From the beginning, the iced tea was fresh and excellent....good sign. The appetizer beer pretzels were awesome. Large plump and hot. Came with white cheese and honey mustard dipping sauces....delicious. My chicken sandwich was surprisingly good. The chicken was tender and covered with a kind of Korean BBQ-style sauce that was tangy and sweet but just a tad....loved it. The misses had tacos that were crunchy filled with ample and perfectly cooked fresh meat and a type of mild but tasty slaw filler. For dessert, we shared a blondie. The brownie was sizzling on a hot plate and covered with ice cream and numerous pecans....to die for. Some restaurants are great and some are stinkers. If you are like us and don't have a large bank account but want good food then you won't go wrong with this Applebees! read more

Our waiter, Donald H, is a definite asset to this facility. Pleasant and helpful during our time dining here. Oh, and the food was great as well. read more

My sister and I eat here every night /every other night and we love it! AMAZING food AMAZING service! Our servers were always approaching us with smiles and we are always have an amazing time with laughs and stuffing our faces! read more

After seated we waited over 10 minutes without anyone coming to our table and ask for our drink orders. The carpet is worn to the backing in several places and our table had crumbs. We left and went elsewhere. read more

Wow, what a turn around! The G.M., Robert has changed this restaurant! New staff, new attitude, great atmosphere!!! The service is outstanding! The food is hot, fresh and outstanding! Wait time? There isn't a wait time on food, appetizer was out in 3 minutes, food was out in 8 after we placed it. This is the Applebee's we have all grown up to know! read more

Waited 20 minutes for spinach dip. (The only good thing about this place so far) the only time the waitress came is to take our order and give us our check and drinks. Horrible service. The ribs were cold. The potatoes were over cooked, and the broccoli was under seasoned. Took forever to get the ticket. Didn't get one refill for both of our drinks. Plenty of other great places around to go to. Do not recommend!! read more

The reason I gave it 3 starts was not the food. The food was great. Our waitress Savanna was sweet, attentive and very customer oriented. However the hostess, Naudia was rude as heck. If she cannot greet customers and she hates her job she should quit. She was extremely unprofessional and made us feel unwelcome. Never going back I rather get takeout read more

I came to visit from Huntsville/Madison just before closing and i had called in advance and spoke with Dom the manager who said if i got there by 11-11:30 he would wait on me. I got there and kitchen was already closed but he made sure we ate and ate good too!!! Tori was our waitress/bartender and i must say between the two of them Tori and Dom we had the best customer service ever!!! Thank you Dom and Tori! read more

This Is the best restaurant in the area. I have had issues with some food, but it's always fixed. Don't order a royal flush drink because it's $7.49. I can get a real real Long Island iced tea at other places for $4.49. Rip off. I don't see how they can justify that price. Ordering water from now on. read more

Friendliest staff I've ever experienced! Our server Donald went above and beyond to make sure we had the best experience possible. By far was the best waiter I've ever had read more