You typically can't go wrong with Applebees. The young male host held the door open for patrons exiting and us entering. He offered no greeting. No 'welcome to Applebees'-nothing. At the hostess area, another more pleasant young guy greeted us. I requested a booth. Mr No Personality said "none available now". I asked "can we wait?" Don't even think he acknowledged me. A few moments later, booth was available and "MNP" seated us. And that's all he did. No, "your server will be with you shortly; sorry for your wait; kiss my grits" nothing. Our server Lexie was a pleasant and cheerful breath of fresh air. She checked on us although it did take a little while to get extra napkins. I almost always order the Chicken Wonton Tacos. This time I got the appetizer platter with fried pickles (good but salty), chicken wonton tacos and fried shrimp. I don't typically eat seafood so I was really going out on a limb. The chicken wonton tacos were disappointing. Smaller in size and extra crispy. Almost paper like. It was busy, but it was also a Friday night. read more

Applebee's Grill + Bar - Appetizers - Sports Bars Near Me - Alton, Illinois

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Took a second to be seated as the waitress was in the middle of a conversation, but she was nice. Spinach and artichoke dip is a must! I know steak from Applebees isn't anything spectacular, but it's not terrible - they just never seem to be able to cook it correctly the first go round. I ask for medium and I typically comes out well done. Overall AB's will always be a staple because it's typically convenient and not bad on cost. read more

Applebee's Grill + Bar - Sports Bars Near Me - Alton, Illinois

Onion rings are different. Appeared fried in old oil, fries cold. They weren't as great as few weeks ago. Fried not rings. Hamburger cheese sandwich cold. Really disappointed as food has always been good and hot Server accommodating read more

Never eat the stakes here, the 6oz. sirloin was tougher than my belt. Ordinary mashed potatoes (no gravy), broccoli microwaved perfectly. Good service, terrible food. Typical American ambiance, relaxed dress code... plenty of parking. read more

Ate with friends here one night. I have to say I've had better experiences at this place. Service was slow, some food not real warm, something came out wrong and had to be sent back, came much later in the dinner. My food was good, but overall this dining trip lacked. read more

Food was good. The service was ok. I didn't realize Applebee's turned into a five-star restaurant with two Star food. $53. for two people one tea and one water. Portions are less but the price is high. Won't be going back anytime soon. read more

It was terrible it took a long time for the food and when it did come it was terrible

I ordered the 2 for $27 and it wasn't even worth $10..the sales were horrible hardly any lettuce or toppings and didn't get the extra sauces I paid for for the salads and the chicken strip baskets, hardly any fries and the few we did get were not even edible, the chicken was rubbery...it's very clear that they don't give a shit aboit door dash orders even though we literally pay more per item when ordering it through there they should be giving just as much care about to go orders as they do people who come in and sit down period never ordering to go again read more

Applebee's Grill + Bar - All this was complete trash barely any fries and what we did get was horrible chicken was rubbery - Sports Bars Near Me - Alton, Illinois

Great food and service from our favorite bartender Misty! Always a pleasure when she's working!

the food is always good! me and my friends come here at least twice a week and always love it. also nick is the best server

The food was great but service absolutely terrible. Our waitress, shawna, was not very helpful and visited our table twice, once to order our drinks and then another to bring us our appetizer. She never visited while we were eating and we waited 20 minutes for our check. It didn't seem like she was busy because I noticed that she only had a couple other tables. read more

Wish they would pay their utility bill so they can turn on the heat in winter. Love the riblets and service though.

You stink! No silverware, only 1 bbq sauce, no ranch, no salsa for the quesadilla , food wasn't hot, waited 45 minutes not 15 like I was told. I should have come back and made them take the tip off the bill. The person waiting on curbside should be making sure things are right!!! I won't be back read more

Snnnoooozzzzze.. typical Applebee's experience.. you interact with 8 people throughout your meal. 1 person seats you, another comes by to say hi, the waiter takes your drink order and food order... Someone brings out the salads.. Anyone other than your waiter brings out your food and has no idea where it goes... And then if you're lucky your waiter will come out an refill your drink.. The food was average, nothing special, but pretty good. Overall it was A-OK.. Good back-up plan if need be. read more

Fantastic service, excellent food, and our server, Ethan H was unparalleled. Great server and super friendly and accommodating. love our Godfrey Applebes. read more

Much improved from our last visit. We stopped in late Sunday nite for some half price apps and salads. Food was delicious and our service was excellent. Thank you read more

Applebee's Grill + Bar - Sports Bars Near Me - Alton, Illinois

Placed an online order for pick up. Got there just in time, got a notification that our order is ready to be Picked up, but still waited 30 minutes n had to inquire where our order was. Finally got our food n When we got home we couldn't believe how bad it ALL was! We were missing our appetizer and a couple of sides, we soon came to realize that was probably a good thing. The food was awful! Ribs dried up, burger was greasy and cold, new Cinnabon rolls were so dry some were hollow. We tossed it all! None of it was edible. Very disappointed, usually the food here is pretty good. Never ordering pick up from there again. read more

me and my husband do doordash . and I have never been so disappointed and disrespected in my life. the person at the bar doing the adults drinks was so rude when we asked not once but a couple times about a customer order . and on top of that some of the servers were just standing and talking. then I seen the order being put somewhere else and she told my h the order was gone and it clearly wasn't. they need to have the order ready for the customers order for DoorDash and food service. read more

This Applebee's is my personal favorite. We tend to come in later in the evening due to our personal schedules. The food is always incredible. My favorite things to get are the chicken quesadilla appetizer, the quesadilla burger, or the nachos. The servers are always super nice and recognize us when we walk in. The (alcoholic) drinks are usually spot on but sometimes vary in strength between visits, my favorite being the red wine sangria. The only downside really has nothing to do with this location and is more related to corporate: they tend to take some of the best options off the menu and don't always replace it with something comparable or better. Some of my favorite things over the years here are no longer served, like their chili or the chicken dish that came served with mashed potatoes, stout gravy, and caramelized onions. read more

Applebee's Grill + Bar - Applebee's has amazing frozen strawberry daiquiris and red wine sangria, my boyfriend loves their blue long island iced teas. - Sports Bars Near Me - Alton, Illinois

I would not recommend doordash or any other delivery service from this location. Every other applebees ive ever been to works like a well oiled machine. Ive been waiting on an order for 30 minutes and when i call for assistance they are very very rude. read more

Ordered curbside and sat outside waiting for 50 minutes. Burger was made incorrectly other food was cold. Mashed potato's had a wired metallic taste to them. read more

This Applebee's is awful! I have family that work at Applebee's in other towns and they are good so we tried this one for my son's birthday, what a horrible mistake! Hostess acted like she was miserable and didn't want to be working. The silverware and dishes were filthy. The bourbon street chicken tasted freezer burnt and was dry and the potatoes were served after everything else came out instead of on the plate like they were forgotten. Chicken Parmesan was over cooked and dry as a bone. Pasta undercooked. The whole plate just looked like it had been sitting out for hours, cold and dry. I could go on but I'll just say huge waste of money and disappointing birthday dinner. read more

Had a business lunch today The hostess Sats us in the bar at a high top Not very professional It took the server abit to take our drink orders I felt the waitress was a little too friendly Food was fine pretty much cookie cutter read more

Went there on a Saturday mid May about 4pm. Should have known when we saw it was not busy at all by the looks of the parking lot. Getting inside, we were seated right away, but noticed two tables near us were not cleared or cleaned. It stayed that way for over half an hour. We went there because Applebees was running a special this month on Dos Equis beer. The add said they offered both the lager and amber. The waitress took our drink order and had no idea of the amber one, saying they only had one tap beer of Dos Equis and it was the lager. I said ok and she went to get it, returning with out saying they were out. How do you run out on a Saturday afternoon when your promoting that beer. We should have just left, but we didn't. We completed the order and don't get me wrong, the server was nice but never saw a hint of a manager and other than the server, no one acknowledged us as there. The food came out, and it was one of their specials with steak and shrimp. I'm not a food snob but the shrimp was tasteless. I ordered the steak medium and should have ordered rare, as it came out well. I just didn't want to waste anymore time there so I just kept the steak. The server did ask if the food was alright. It told her it was ok and not medium, but was not going to have her refire another. Just very disappointed in this Applebees and was the worst one yet. Usually we get pretty good food, but it's been a long while since we have gone to this one....now I know why. read more

Late dinner, was great service good food. We got seated right away and food was quick, maybe didn't match the pictures in menu but was still good food. Enjoyed it read more

We came here to celebrate our good news. A manager overheard we were having a boy and sent us complimentary desserts. Very sweet. Professional staff. Clean and organized eatery. read more

Applebee's Grill + Bar - Sports Bars Near Me - Alton, Illinois

Applebee's is good, consistent food and prices. The part that stood out to us tonight was our server Casey. Casey had a good presence, sense of light humor and was very attentive to us. Sauces, beverages and follow up all very timely. I hope Casey's boss sees this and passes along the kudos! Thank you! read more

Ordered carside to go and have been waiting over 25 minutes past the time our food was supposed to be ready. Called and was put on hold and hung up on. Called again and the girl just told me they were getting everyones orders out soon. I get that they're packed, but maybe tell people it will take longer. We won't be eating here again. read more

Service was ok. Food was so so. Told the manager they needed to change the grease in the fryers. Fried green beans had a bad taste. Bartender was slow and did not impress me with "New" Perfect Margarita. read more

This is my hometown applebees. Even though I have one much closer. The service her is super friendly. And the wait staff always has great drink ideas! read more

I can't even give this place 1 star it is a hole. I ordered the bourbon chicken and shrimp my wife had the steak the food was garbage. It's evident the cooks don't care I had no shrimp with my chicken and when I asked the server who was good brought out a side of 5 small burned shrimp. The chicken was dry and my wife's steak was over cooked to rubber. This is the worst Applebee's I have ever been in the manager Anne cooks don't give a shit about food quality or service I would avoid it at all costs. read more

Stopped in for a late lunch with wife. I had the quesadilla burger and fries. Burger was decent but a bit sloppy and the fries were hot and delicious. Wife had 3 cheese pasta with chicken. Bit bland had to add some salt n pepper but she enjoyed it. Our service was great and Eddie was on it. Hope to see him at our next visit lol. read more

Applebee's Grill + Bar - Pub pretzels and beer cheese. Wife's favorite - Sports Bars Near Me - Alton, Illinois

In short food, service, cleanliness and experience are all...meh. Then again, it's Applebee's so what else should you expect? Something the kids will eat when you don't feel like cooking. read more

I have been to this Applebees before and received amazing service. A group of us went recently on a Wednesday night. It took them a few minutes to seat us but we didn't mind waiting since there were quite a few of is and we had anticipated having to wait. We got our table and were still waiting on a few stragglers to show up. The waiter came out and asked if this was all and we said that we were still waiting on a few more to show up. So he turns and walks away. He comes about ten minutes later and asks if we are still waiting. We say yes, but can we go ahead and get our drinks. He was very rude when he said he was getting ready to do that. He took our drink orders but was very rude to each of us when asking what we wanted. The rest of our people showed up and asked if they please could order. (They figured the rest of us had ordered) He said nobody has ordered yet and walked away. He finally came back and got our meal orders. He seemed very irritated when he was serving our food. Anther waitress was trying to help him get us our food and was trying to calm him down. She was very pleasant and nice. The food was okay. There wasn't much sauce on my honey bbq wings even though I had asked for extra saucy. This must have just been an off night for the restaurant. Nothing was great about it. The waitress was nice but everything else was very lacking. read more

I was debating on whether or not writing this review but after talking to my husband we decided we should. We enjoy coming to the Alton Applebee's it is our favorite. Especially because our daughter is best friends with one of the hostesses there. The staff is always welcoming except for the past 2 times we have came in on Friday mornings. Usually we see Brie or Natalie in the mornings and they are always very happy and welcoming to my husband and I. A few Friday's ago there were 2 hostesses I believe Mandy and Brie. Some conflict arose and one hostess I believe it was Mandy, quit and made a huge scene leaving the other hostess confused and embarrassed by the other ones actions. Some how she came back after "quitting" and started talking/ cursing out the management and her co workers so loud to where I could hear her about 5 booths away. The other hostess tried to calm her down and told her to lower her voice because it is unprofessional to be talking in such a way. Then she left the host stand and started to clean tables. She was the ONLY one cleaning tables while the one who "quit" and came back did nothing but sit on her phone the whole time up at the stand. The hostess didn't seem too bothered by cleaning on her own until she realized dirty tables were piling up and she still had no help. My husband and I could see she was getting frustrated but continued to do her work with a positive attitude.. She walked up to the other host and asked politely "can you please help at least wipe the tables down after I pre bus?" When she walked away the host rolled her eyes and CONTINUED to sit on her phone. What kind of team work is that? Especially because the other host asked very nicely for some help and she waited about 20 minutes cleaning by herself before asking to do so. Then leaving the restaurant my husband told Brie she did a wonderful job today with the given circumstances of no help from the other hostess. Brie apologized for the other ones actions and told us to have a great day as she held the door. As we were walking out we could hear Mandy talking and even cursing once again. This isn't the first time we have had problems with this particular hostess. We have came in numerous times and she would ask us "table or booth?" And roll her eyes when we would say booth. We don't mind where we sit but if you give us a preference don't get mad when we say where we would like to sit. I've always been very pleased with the management, servers and the food. However this visit was very unprofessional. Hope to see some changes in attitude! read more