I was very lucky to be able to get a same day appointment when the urgent care I was at decided I…read morereally should see an ophthalmologist for my swollen infected eye. I was initially helped by an optometrist for some preliminary screening before the doctor came in and she was great. Personable and kind. Then I met with Dr. Pingree who was able to diagnose the problem. He is very personable as well and easy on the eyes and I felt like I was well taken care of. Going back in 2 weeks for my clogged oil gland to be drained. It could have been a much worse problem. I really looked like hell.

Highlight = Dr. Young…read more This is the best eye care exam I have ever received in Utah and maybe anywhere in my life. There's a doctor here who reminds me of Patch Adam's. He is kind and patient, treats his staff well (even if they failed to recognize his kind training queues ). He happens ta be rather funny as well. My children would be at home under his supervision. The blonde woman who first took care of me was amazing and the Hispanic(?) lady who helped me check out saved me by calling out before I could leave that I had forgotten my prescription paper I needed for my job. Did I ferget ta mention the front desk attendant was always smiling authentically and described the forms I had to provide for my first time visit with precision? The selection of eyewear looked like it'd be worth seeing and I plan to shop at this eye care center in the future because of the team working there.

I chose this place because my VSP insurance listed them as an Elite Member, and I expected good…read moreservice and reasonable pricing. Looking back, I wish I had just gone to Costco. As a new patient with no eye issues, I simply needed an eye exam and new contacts. I was charged for the following: Comprehensive Exam (New Patient): $215 Determination of Refractive State: $42 Contact Lens Fit/Evaluation Level 1: $75 Optos Wellness Scan: $35 Total charges came to $367 before insurance. After insurance adjustments and payments, I still paid $95 out of pocket ($35 at the appointment and another $60 balance). What disappointed me was that I wasn't coming in with any special concerns. I just needed new contacts, yet it felt like every possible service was added. I was also quoted $332 for a year's supply of contacts. I decided to go to Costco instead, and after my VSP benefits, I paid only about $40 for my contacts. Compared to what I would have spent here, the choice was easy. To be fair, the doctor was very nice, professional, and helpful. My issue was not with the doctor, but with the overall experience and the billing. The staff interaction was below average, and I left feeling disappointed. The $95 I paid out of pocket here would have covered my full eye exam at Costco. My advice is to do your research and read the reviews carefully. Dont ignore what people say. I did and unfortunately I paid for it, based on my experience, I will not be returning.

I chose this Eyecare Office for the treatments they have for Dry Eyes as many do not know there are…read morethings can help this immensely and not many offices have the equipment for these services. What a great experience I have had with all of the other services including getting accurate prescriptions and have an eye doctor who is very attentive and patient along with staff members who are extremely helpful all along the way. Thanks! Dawn

Dr. Tremayne was so good with our 4 yr old! She had something stuck in her eye that we couldn't get…read moreto with flushing it out and he was able to keep her calm so he could examine it thoroughly and find whatever it was. He was amazing and got the issue taken care of so quickly!

We had someone go there and they gave them wrong information and gave horrible service. They…read moreswitched their frames out instead of just the lenses like requested, then went on to lie about it. If you're looking for honesty and good customer service. This is not the place

This optical center is located inside the Murray Costco, on the right hand side when you enter the…read morewarehouse. Been there before for eyeglasses and contact lenses. It's $65 for eyeglass exam and $90 for contract lenses which I feel is very reasonable. I would recommend making an appointment with the optometrist before hand so you do t have to wait in line. Today I saw Dr. Nathan Green & he was wonderful! Took time and did thorough checkup. Gave me sample plain lenses to wear for the full day so I can let them know if I feel comfortable with them or not, and then we will place the order. The doctor and the receptionist were super nice & friendly. Highly recommend them.

I spent several hours yesterday at this location being helped. The optical staff were phenomenal…read more (I asked 3 of them for feedback on glasses they liked for me.) The manager was extraordinarily patient and knowledgeable. I tried on so many glasses and was grateful for their opinions and patience. What topped the cake was dealing with my insurance. I rarely use my optical insurance and the manager spent so much time helping me even though it was so busy. She was never snappy or impatient, and I appreciated her expertise. I'm really excited for my new glasses too and love my frames.

I recently had a family from out of state staying at my home for my daughter's wedding. One of my…read moreguests had an incident where her glasses were broke and she lost a screw. I took her to Family Vision, where I have been a patient for many years, and the staff took care of her and repaired her glasses quickly in time for us to make it to my daughter's wedding! THANK YOU for making the wedding day a success with the repair of glasses and treating my out of town guest like she was FAMILY!

I had such a great experience at my eye exam. The office itself is decorated so cute. Erika and…read moreDoctor Rudd were so friendly and answered all my questions. I also loved the lady that helped me pick out my frames. Honestly, the best eye doctor experience that I have had.

I am an old lady and have had many doctor visits over the years. I have fortunately not had too…read moremany who were eye doctors, but this time I had real problems. Dr. Leishman amazed me, because he took time to be very careful and he explained in detail all that he was doing. There was no "rush her in and out" attitude here. He is kind and caring and explained each test and their findings in detail to help me understand. I would put him at the top of the list over the many doctors in different treatments that I have experienced.

I was a standard Optical lifer before coming to this office. I have to say that the level of detail…read moreof the exam process is levels beyond anything I have ever experienced. The Dr. Leishman and the additional staff, Rebecca, Beth, and Whitney are all Amazing! I am definitely a fan

It's been a while since I've had my vision checked and Dr. Potts is so friendly and personable he…read moremakes you feel at home! Front staff is friendly. Dr. Potts took his time in examining my eyes, and explained everything thoroughly. I felt like I was appreciated as a customer and will definitely come back here for future eye visits!

Visiting from out ot town and came here with an emergency. Staff was very friendly, dr was…read moreextremely knowledgeable.

Nice people to work with. Good selection of eyeglass frames. I don't know what else to say. Yelp…read morewants 85 characters.

Worst eye glass company. Worst staff. Worst doctor. Terrible experience! *Do not come here! Nice…read morejob-2 one stars out of 5 reviews on Yelp. Had an eye exam last year. Purchased glasses, and prescription sunglasses. Which is not a cheap purchase. You can customize your glasses. You can add scratch proof, polarize, etc. I added everything expensive to my glasses. You can even pick if you want dark, light, grey, brown, or black lenses for your sunglasses. They have samples for you to look at to decide from there. I got the call that my glasses were ready. My eyeglasses were fine. The sun glasses had lenses put in that I did not pick. It was so light. In fact you could see my eyes perfectly through it. They were basically eyeglasses but with sunglass frames. I showed them what I had ordered, and the re-placed the order and it came back perfect. I was good for months until they got scratched. My sunglasses came with a scratch warranty. I took my glasses the end of last year to have the lenses replaced and use my warranty to replace the scratched ones. The warranty came with my purchase, but I had to pay a small amount to get them replaced with the warranty. The staff placed an order to replace the lenses with the warranty. They came back, and the tint was so dark, I could not see out of them. It was literally limo tint. They were so blacked out that it was like being outside in the dark during daylight while wearing them. I called and spoke with one of the staff and specifically told her I wanted the same lenses that I had before. That's in fact what we were replacing! They then re-ordered. Went and picked up my lenses after they had to re-ordered the lenses again (Because of their error-Not mine) But AGAIN, this was the same limo tint as before. They in fact screwed up again. After calling the doctors office yesterday and telling them the situation. She said she would call me back with an answer. Today she calls me to let me know that they are unable to replace the lenses as they have eaten the cost (their mistake), and that they have replaced the lenses too many times and they can no longer help me with their mistake. But who cares to the customer, who now has glasses they messed up on, who cannot see out of or use. She even advised me to take my lenses to another company, even with their mistake. I have now eaten the cost of prescription sunglasses with this company. I asked to speak with the doctor. I was treated horribly by Dr. Jed. As he said the same thing the girl previously said. I even asked him if I could bring the perfectly scratched up lenses that worked along with the new lenses to show him proof that they are not the same. He said he did not want to see them because he trusts his staff. And they are the experts. Well his "experts" can't see and maybe the doctor that went to college should take a look at them with his own eyes. At this point I was furious. I explained to him, that if he bought a car and it had a warranty, and they came back with a different color, do you think he would like that. He literally wouldn't answer that because he didn't want to fix the situation at all. Maybe he should've went to college on how to treat customers, in addition to optical. Instead of ripping customer off from the company mistake, and owning up. I have included pictures of the lenses as proof they are different. And to remind again, the Dr refused to look at the mistake. The one lens that I'm holding by itself, is the one that I could see out of, that I took in to replace on the warranty. The lenses that are actually in the Ray-Ban's are the ones they are so dark you cannot see out of. That has a lot to say when two out of five reviews are a one star. Thanks Dr Jed & Staff. You guys are a real gem. I will now be reporting it to VSP. Y'all need to check your eyes after seeing the pictures. What a waste of my eaten cost. Don't come to this place for any need. I'd rather jab out my eyes then go again!