Specialties
Independent Apple device repair in Cancún’s Hotel Zone. We diagnose and repair iPhone, iPad, MacBook, iMac, Apple Watch, AirPods and Apple TV, including screen and battery replacement, charging-port issues, camera and audio problems, water damage, software issues, data recovery and board-level micro-soldering. We explain the diagnosis and repair options before starting. Same-day service may be available for selected repairs. Hotel pickup and delivery may be available within the Hotel Zone, depending on location and urgency. We serve customers in English and Spanish.
History
Established in 1999.
Founded in 1999, Rhino Apple Support began in Puebla, Mexico, as a specialized repair and service solution for design firms, graphic studios, factories and industrial businesses using Apple equipment. In 2007, we opened offices serving the general public and expanded our work to iPhone, iPod and iPad service. In 2018, we expanded to Cancún to support local customers, visitors and businesses in the Hotel Zone. Today, we serve customers in Puebla and Cancún with experienced technicians, clear diagnostics and practical repair options.
Meet the Manager: Carlos L.
Meet Carlos L., one of our senior technicians and the technical lead at our Cancún repair lab. Carlos helps guide the technical team through complex diagnostics and repairs involving iPhone, iPad, Mac and other Apple devices. He focuses on careful inspections, clear explanations and finding the most practical repair option for each customer.