We were on our way to Cancun, Mexico for a vacation, so I decided to purchase a water proof pouch for my iPhone from Bed Bath and Beyond. I followed the instructions the best I could to seal the iPhone in it before going to the pool. To my dismay when we came out of the pool, the phone seemed to have a little bit of water on the screen. I was hopeful that the water didn't get inside the iPhone, which seemed to be functioning at that time. Long story short, the phone didn't continue to work much longer, the screen started to not respond and I powered it off. I didn't have any rice, and so went to some local stores to see if I could get some silica gels, which I did get and placed in a ziplock for 48 hours. But after plugging it in two days later, I did not get a response from the phone. So I decided to look up a phone repair service local to the hotel zone in Cancun and found IGEEK. I spoke with Gus on the phone before heading over, BTW the GPS was taking me to the wrong address, but wife spotted the name IGEEK at the corner where we were turning so we pulled over and it happened to be the right spot. Anyway, they examined the phone and told me that they will charge $35 to clean the elements and will let me know the following day what the damage was if any. Of course the next day I called they told me the screen was not functioning :( The cost for the screen repair was 6000 mexican pesos or $333. That to me sounded pretty insane! So i decided to bring it back to the US with me for a repair. I saw online videos for doing my own repair, but decided to take it back to the apple store, which opened it and said there was water damage in it, and evidence of cleaning inside. They offered to replace my 64 GB phone with another new device for $350. Which I decided to do.
Gus as knowledgable and did show me that the phone was working, aside from the screen. However, the price was just too high for the replacement of the screen, when for $350 I was able to get a new replacement for the same phone. Had his price been more reasonable, I would have had the screen replaced.
If you are in my situation, make sure you do not plug the phone in after your phone comes into contact with water. Turn Phone Off. Rice or Silica gel in a ziplock is probably a good idea. Leave for 48 hours and then try turning on. If phone doesn't turn on. Call IGEEK and have them clean it up. Hopefully, the phone will work.
Lesson learned - leave phone in the hotel room, and no pouch is water proof. Even if it is, once bitten twice shy! read more
