This shop is huge! It's tiring going through this whole store. I had to bring my laptop to get it repaired, they directed me to the top floor of the shop.. then as I was waiting, I went downstairs to buy a phone cover, I was actually tired.
This store is the biggest I have gone to and it is also the most well-equipped! It has rows and rows of learning tables, rows and rows of repair tables, walls and walls of... you got it, phone covers! It is absolutely huge here, with probably the biggest selection of apple products/apple accessories I've seen.
This store is awesome if you are looking to kill time and looking for somewhere with air con and a bit of space to move around in. The apple store people at this location are very helpful as well. I have bought items here, I have asked for repair, I have had silly questions and at the end of the day, they were still extremely helpful.
I had a problem with my iPhone and initially the guy who was helping me told me he couldn't help me, with a completely reasonable explanation, which i accepted. Later on, he went on to get another guy to help me as i had to make another purchase. That guy came back with a credit card machine and apparently the first guy told him the problems i was having with my phone. He so nicely explained the situation again, and he said he would be able to help me, if i came back on another day.
They really didn't have to as I have already understood the situation from the first guy, but because they were being sincere about helping their customers, they did make an effort. I really appreciate that as I find good customer service in this town is not easy to come by.
I remain an apple fan, not solely because of their products but their training is impressive! read more