Computer Troubleshooters
Computer Troubleshooters
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Recommended Reviews - Computer Troubleshooters
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1 year ago
This has been my go-to place for solving all computer issues in last 10 years. I had an apple mac fixed there. Also my son's gaming laptop. Both are still working today. It is a shame the software in them are no longer compatible due to no longer updating by MS and mac. I highly recommend this place if you need reliable and durable repairs. They always deliver. read more
Business owner information
George W.
Business Owner
Many thanks for posting. It is our pleasure to have served you.
2 years ago
Mr Wong was highly efficient. I brought in my Fujitsu lifebook that did not start all of a sudden. He was able to revive it in 24 hours as he promised. Everything, email, pictures, my data was intact. He was very honest as he did not charge me extra when I asked lots lots of questions. It was a pleasant informative experience with a repair shop. read more
Business owner information
George W.
Business Owner
Thank you for posting. Yes, Computer Troubleshooters is the rare…
6 years ago
My surfacebook did not charge. Microsoft was helpless. Shops tried to sell me Lenovos. That is the only shop in the city who is truly interested in fixing. The guy made my surfacebook charged. No batteries nothing. Great handy computer guys. Very professional. read more
Business owner information
George W.
Business Owner
Sir,…
10 years ago
Outlook experts. My many IT guys failed but this guy patiently listened to me, asked useful questions and eventually recovered all my outlook mails. He also helped my Outlook loading much faster. He is a star! read more
More info about Computer Troubleshooters
1st Floor, 102 Des Voeux Road Central, Central, Hong Kong
德輔道中102號1樓
Hong Kong
Central, Hong Kong Island
Directions
9073 5517
Call Now
Visit Website
http://www.comptroub.com.hk/
From the Business
Specialties
Honest & Professional On-Site Service at Best Price Since 1997 Around the World: "Many thanks for fixing & saving my data...... : ) " is our popular goodbye received. 1. We are independent and diagnose objectively to solve hardware & software problems using Computer Troubleshooters Franchise Global proprietary tools & training. 2. We work on "Your Versions" of software and bring enough spare parts. We are conversant with most operating system, for example, Windows, MacOS, Ubuntu Linux, ChromeOS, IOS, Android, etc. 3. We can install genuine Windows & MacOS when their Recovery mode fail. Customers are always happy with the problem fixed same day when our technicians leave. 4. We troubleshoot Windows & Mac, desktops, laptops, iPads and software problems related to Virus, Malwares, Scams, Microsoft Outlook, iCloud, OneDrive, etc. 5. We fixed problems not attended by Internet Service Providers, such as wireless printing, mesh routers, repeaters, website errors, Outlook mail issues & Recovery Errors ...... 6. We run the most Professional Data Recovery Service in Hong Kong using DR Machines (not softwares!) and have successful track record of saving data from harddrives in poor conditions. Our success DR rate was 96% during 2006 - 2023. 7. Dropoff Diagnosis & Repair (for Laptop & Surface only) at flat labour rate, parts extra is also available on booking. - Inquiries by all means (except fax) are welcome, but phone gets priority please.
History
Established in 1997.
Computer Troubleshooters evolved as a result of the foresight of the directors Wilson and Suzanne McOrist in Australia. They saw small to medium business as the backbone of the economy and recognized the need to supply computer support and maintenance services to this sector. This foresight, and their vast experience in franchising, lead to the Computer Troubleshooters network and has helped forge it into the number one computer support organization for small and medium businesses, worldwide. George WONG took up the Master Franchise Hong Kong in Oct 2000.
Meet the Business Owner: George W.
George started the franchise of computer support in Hong Kong in Oct 2000. He trained over 23 technicians and fixed over 10,000 computers. He owned & used over 12 computers including Mac, Windows, Linux & Servers himself. He handles various services personally, e.g. hardware repairs, software fixes, Win logon fixes, data recovery, virus removal, password lockout, company IT setup including "real" backup, cyber security, wireless dropouts, Outlook email clogs, ios Android issues, smart home devices, mobile engage websites, system management & maintenance...etc. He is a registered member of the Hong Kong General Chamber of Commerce since 2012. He enjoys researches and experimenting with new gadgets and fixing old ones. He reads a lot of manuals though he mostly work by innovating without too much reliance on them. George Wong believes, "where there is a will, there is a way".
More Info
Hours
Why does Yelp recommend reviews?
8 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
2 years ago
We have a small office in Sheung Wan. We have a small team and George is able to come out to fix our office issues without being tied to a contract. He charges us by the hour but I think it is worth it for his expert brainwork. He is very efficient and scan our systems for problems. He then make valid recommendations for approval before proceeding. Very professional and above all, he solves always. read more
4 years ago
Mr Wong is the expert in the field of laptop repairs. He is very patient in explaining the options & costs to me after confirming my Samsung needs repairing Windows. I was almost misled by a few shops into buying either a new harddrive or a new laptop which are completely not relevant. I have no hesitation in recommending Mr Wong to everyone who needs a good computer service. read more
10 years ago
I worked in Sheung Wan and used his service once. He fixed my laptop and explained clearly what he had done to repair it. The place is a bit difficult to find due to on second floor (this is why I minus 1 star). Service is excellent though. read more
1 year ago
Surface not turning on not charging. I have already bought a new Studio so not needing it fixed except my proposals documents etc. George recovered my desktop documents from the Surface quickly. Excellent fast service. read more
2 years ago
I liked their service because they handle hardware and softwares. I have poor experience in this city with shops passing the blame on softwares when their hardware repaired failed. This one is fast and responsible. read more
3 years ago
George always delivers. My HP laptop acted up and ran very slowly. George was able to patch it up so that I could catch up with my studies during vacation. Always ask for George. read more
5 years ago
Always ask for George. He saved my data on several occasions. I had an IOMEGA, Macbook, WD failed adn he managed recoovering my family pict and emails highly recomended. read more
10 years ago
they saved my21inchimac and data quickly read more











