Outstanding Property Management - Highly Recommended!…read more Rick Soles Property Management has been my trusted management company from 2017 to 2025, and I couldn't be happier with the service they provided over the years. As someone living abroad, I had to rely heavily on their responsiveness and professionalism across different time zones--and they never disappointed. It always felt like the team was just waiting on the other end of the email, ready to resolve any issue quickly and efficiently. They consistently went the extra mile, were always on time, and maintained a high level of professionalism. My tenants throughout the years were also very satisfied with the team, which gave me peace of mind knowing my property was in good hands. That sense of security is exactly why I stayed with them for so long. Recently, they supported me through the process of selling the property, and their help was invaluable. I'm genuinely grateful and proud to recommend Rick Soles Property Management to any property owner looking for top-tier management, or to any tenant seeking a team that truly cares about their needs just as much as the owner's. Thank you for everything!

i've had very good experiences with this company. i've been renting from them almost 5 years. any…read moreissue or any repairs that needed to be addressed were taken care of the same day. the office staff are always friendly,kind and helpful.

Fantastic management company. I'm a big fan of Brendan Smyth, my broker who helped me since the…read morestart of my home search in Durham, NC. He was always VERY responsive in terms of maintenance and anything else that needed to be done urgently, such as when hot water shut off in the wintertime - it was fixed within the day. I couldn't be happier with my experience - I would definitely recommend Acorn & Oak and Brendan to anyone looking for a home in the Raleigh Durham area.

We had a great experience with our property manager, Nayara Smyth during our year in a home we…read morerented. She was friendly quick to respond to any needs/repairs in our rental.

Everyone on staff has been super helpful and attentive. Couldn't ask for more!…read more Pam

Stay away from Susan at Bob Schmitz Properties. This is probably the worst experience I've had with…read moreany business. When I expressed concern about a clause in the lease allowing them to enter our home at any time without prior notice, Susan promptly emailed my roommates telling them they needed to find a replacement even though my name was already on the lease, which Susan had previously said was unchangeable because it was a "legal document." (It was still an unsigned legal document!) We finally gave up and signed the lease anyway because there were very few three bedrooms on the market when we needed to move in. However, in February (3 months before the end of our lease), we received an email from Susan's email address (that she now says was sent by someone else) saying there would be some exterior work to our house over the next week. Basically, our lease allows B.S. to do maintenance on our property while we live there in a reasonable time. However, applying plastic siding over wood siding on 3/4 of the house is really more of a renovation than maintenance. Especially, when you wake up to pounding on the outside of your bedroom wall at 7:45 every morning for two and a half weeks. The contractor continually set up his equipment over our path to the car despite the ample yard space to set up and frequently left his drill on the step outside our door. After the siding was done, workers showed up regularly for two more weeks to do "yard work." I'm not sure why it takes two weeks to rake leaves and why you didn't do it until you were getting ready to list the property. After all the leaves have been there since before Thanksgiving. It's so great to finally be able to see the dirt under the leaves, especially now that's it's started raining and turned the dirt to mud. Last week, painters showed up without notice. (Thanks for warning us that people in an unmarked car without uniforms would be showing up at our house less than two weeks after a woman in our neighborhood Additionally, she was culturally insensitive, refusing to pronounce my name correctly. (Sorry I'm not white enough for you Susan.) Also, they kept half of our security deposit claiming that they had to paint the interior after we moved out despite the fact that we didn't paint anything in the place. You might think that we trashed the place or that this was an anomaly but they accidentally sent us someone else's refund, so we know they did it to them as well. If you must rent from them, take pictures when you move in and move out so you can fight them in small claims court.

(A perfect blend of professionalism and kindness)…read more I had the pleasure of renting a 1 bedroom, 1 bathroom from them for three years in the area of bahama. Everyone there is kind and attentive towards tenants needs, and concerns. Shout out to Pam who i spoke with on the phone several times for being so understanding and easy to talk to. They are fast to respond to tenants and reliable. This company is also passionate about pet owners and want your pets to be as comfortable as their owners are. I would recommend this company to anyone in the durham area wanting fairly priced housing with the addition of friendly staff. I also will continue doing business with them in the near future.

This management' company needs to close their doors. They have antiquated systems, they are…read moreterrible at communicating and they are NOT stewards of your money. I guess you get what you pay for. No updated leases for the tenants, no late fees, etc. I had to have some of these things updated. She advocated more for the tenants than she did for the owners. Make it make sense. Bd careful if you sign up with this company.

I am renting a house from Muscadine+Pine and am quite pleased with my experiences over the past few…read moreyears. My dealings with Eric, who is very professional, conscientious and courteous has handled any of my issue that have arisen in a timely manner. For example, last New Year's Eve, the furnace quit working so I contacted him and within two hours someone was on site to fix it. I'm appreciative of the way Eric handled this emergency! I would recommend doing business with this company and can honestly say Muscadine + Pine Property Management, and especially Eric, has proven to me to be a landlord who cares for their renters and properties alike! Thanks for all the efforts you put into your house which allows me to enjoy my home all the more!

From the owner: You deserve a property management partner that you can mutually work with and combine complimentary…read moreservices. We help execute your investment strategy and deliver unbeatable peace of mind. Far too long, property management has been something to endure, not enjoy. We’re taking a fundamentally different approach by questioning the norms of the industry and creating truly great outcomes for everyone involved. So property investors can thrive. So tenants can love where they live. An example of challenging industry norms is how we amortize our lease-up/renewal fee over the lease term. We understand that investors have bills to pay and going a month without some cash flow hurts. So, we spread the lease-up/renewal fee over the course of the lease term for your convenience. We’re doing this (and more) by combining the sophistication of technology with the personal touch of a local management company. That means caring for properties like they’re our own. Operating with transparency. And developing solutions that dramatically reduce stress and improve performance. We are industry veterans; real estate pros with property management experience and track records of driving change through innovation. Together, we’re here to set a new standard and make people happy in ways they never expected. In everything we do, we want to change property investing and management for the greater. We look forward to helping you execute your investment strategy!

Hands down the best realty company in the area is A2Z Realty.  I mean, Joel and his staff will do…read moreanything they can to help you out.  They are Johnny-on-the-spot with repairs and/or preventative maintenance.   The place is always well mowed and groomed.  And it is a beautiful location. There flowering trees everywhere.  The neighborhood features multiple walking and/or biking trails as well as the community park and rose garden are just a block down the road. While we're talking location, bus stops out front will take you anywhere you need to go.  There is a mall across the street with restaurants, a movie theater, shops, and a grocery store.  The post office, banks, dentists, eye doctors, massage therapists, and hair salons - all in the same block.  Library is a short walk away.   You cannot ask for a better location, especially if you don't own a car.

Summary: As a property owner, they are a worry-free management company!…read more A2Z has been fantastic at managing my property - around 8 years and I've never had to worry about a thing. They are trustworthy, competent, fair, and good at getting tenants who pay their rent and keep the place in good shape. All repairs were very reasonable in both cost and timing - I'm a bit sad I've sold my property because I couldn't ask for a better management team, and I will certainly use them again if I get another property in the area!

property looks bad. resident on peppertree have junk everywhere. no class. embarrassing for the…read moreowner that left Joe in charge.

Poor property management! They use substandard contractors and nothing is ever fixed properly…read more That's even if you can get them to pick up the phone, and get anyone out to your residence in any kind of timely manner. If you own property and are looking for management, please keep looking. Mr. Southern Sweet Joe maybe be the cheapest guy in town, but as a tenant, this situation is beyond frustrating.

Beware of these people. Before even touring a property, I was required to submit extensive personal…read moreinformation and pay a $100 application fee, despite having excellent credit, verified employment as a professor, and a strong rental history. The application process dragged on for over a month due to repeated delays, poor communication, and what appeared to be avoidable administrative errors. I had to repeatedly follow up, resubmit documents, and even contact their screening company myself to resolve issues that should have been handled internally. After providing every document requested, I was eventually told the property had been rented to someone else because my screening was never completed. I lost time, money, and shared sensitive personal information with nothing to show for it. I ultimately renewed my lease elsewhere. If you're considering applying, I'd be cautious about paying the application fee until you're confident the process is being handled efficiently. These company don't know what efficiency is. Don't waste your money/time

I have never rented from Allenton, but I am a resident of the Bullington. This is a codon building…read morethat allenton has property. I want you all to know that our HOA does NOT require a $185 new tenant fee. This is just Allenton Management trying to get extra money out of their customers. I would have to ask myself, if they are going to lie about this what else are they lying about. Do your research before renting and ask for proof that this fee is required. Our building is managed by York Properties and while not the easiest to get in touch with the will confirm that this fee is made up and NOT real.

Bottom Line: I have never had to try harder to give someone thousands of dollars. Gave up on…read morerenting from them after I hadn't heard back about my application in two weeks. Pros: Setting up a showing was easy. The two apartments that I viewed were nice and priced comparably to other places in downtown Durham for the quality and location. Cons: The person showing me the apartments (not the property manager) was not well-informed. I was told that there was no laundry on-site at one of the apartments, even though other companies had advertised on-site laundry for the same building. I emailed and called the property manager to confirm and didn't get a response for three days. Unlike the three other companies that I have been in contact with in Durham, if you are not the first to submit an application for a unit, West and Woodall keeps the $50 application fee, even if they don't run your credit. Being desperate to find a place, I called and their receptionist told me no one had submitted an application for one of the units I was interested in so I applied. They said the application approval process is supposed to take 3-5 business days so when I still hadn't heard anything after a week and a half I called several times to request the status of my application. Eventually, I gave up and applied for an apartment with a different property management company and got the application approved within a day.

Thank you for your professional help and kindness, I'm so incredibly grateful for your teamread more