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4 months ago

The service at Cellcare (Willoughby) is always very professional and efficient!....definitely recommend!

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1 year ago

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Discount Phone Repair & Accessories - Discount Phone Repair, Langley, Cloverdale, Aldergrove

Discount Phone Repair & Accessories

(15 reviews)

Amazing work, friendly staff, great prices. Didn't take more than an hour to replace my shattered…read morephone screen. I called a few places and settled on DPR and I don't regret anything! Highly recommend!

‍Langley Police Attended to help me, thankfully, Dishonest…read moreCustomer Service, Faulty Workmanship- Ruined Apple IPad. Issue was the screen button would take 2-3 presses to turn on screen. Took it for service to "Discount Phone Repair" (Lucky Mobile) at 20285 56th Avenue, Langley on September 18 2020, spoke with a service tech. He said button could not be repaired Or replaced, instead needed a entire new glass window. After he installed the new glass, My IPad became useless, racing and typing on its own! Utter Malfunctioning to say the least. I took it back to the store, showing them a video I took on my phone of it typing on its own at fast speed. Although they acknowledged their repair, they would not fix it without the receipt. I said " you must have on on file here" insisted I bring my receipt. Went home and searched....contacted my Credit Card Company for highlighted charge on my statement, blocking out e- relevant other statement information. Took the printed statement to the store " 18SEP/19SEP DISCOUNT PHONE REPAIR LANGLEY BC $100.80" The Store refused it, saying they need to see my entire credit card statement that is "privacy infringement" to hand over my entire statement to them. I said you have a copy on file, why don't you look it up? Said they don't have time for that. I said you should fix it, how do I get you to fix it? You can't just leave it like this. Told me to leave the store or they will call Police. Wow, I was blindsided by the arrogance and utter rudeness. I went outside and phoned police myself. *Grateful Police attended, I explained to officer what I have been going through, and showed my CC Receipt. Officer went inside store and talked to them, came out and asked me to go inside. * Strange, miraculously that they found their copy of my receipt order, but it took Police attendance. Store offered me $50 refund, saying that's if you don't put a review about us. I said "full refund as IPad is not working now," I said I will not write a review if you refund in full as I now have to have it repaired somewhere else. Store refunded only $50, it's my right to review a Business to warn others. I am currently going to have my Apple IPad examined thoroughly for Liability report by examining what Discount Phone Repair did to achieve ruining my IPad. They chose this path, not me.

Cell Care - mobilephonerepair - Updated October 2026

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