This is only the second time I've bought a house so I'm a little fish out of water in this process…read more Luckily, my realtor steered me towards Sage! The first thing that stood out to me was their prompt service. We were able to schedule on my time, which was very convenient. The inspector was thorough and called my attention to details I hadn't noticed. I really felt as though the inspector treated me like his daughter, trying to see everything that could go wrong and document within his report, including pictures. Now that an issue has arisen, I'm even more grateful to have used Sage Home Inspections. Norm came out in person to look at the dishwasher and referred me to an excellent company to begin the repairs. I am beyond grateful to have selected an ethical business that treats their customers like family.

Excellent service and very friendly. Made sure I was aware of what they were doing and the results…read moreof the inspection.

Edit in regard to their response: They did not explain that their services covered the condition…read moreof the pipe on the day of inspection (that was never a conversation). You know why? They didn't need to! That was never under question! I never stated conditions worsened, only that they failed to note any water intrusion from a joint ON THE DAY OF INSPECTION because it was CLEARLY IN THE VIDEO that Superior Sewer and Pillar to Post provided. All they needed was a note in their inspection report stating: water intrusion from joint at x ft from the cleanout... I don't care if they recommend a fix or not, their inspection didn't note it. Now onto the regular report: They really don't think they missed anything, I'm impressed! A non-operational grill (due to a bad igniter) is not the same thing as leaking natural gas! Now that they are disputing that part of my review, let's list some of the other things that they missed: a leaking shower valve (separate from a leak they noted in their report), a non-functional AC unit (wall unit), two saddle valves in use that are not up to code, a foundation crack and some drywall cracks (foundation crack was behind a flower plant, so I don't entirely blame that on the inspector, and I'm not mentioning other cracks because they were behind items they aren't supposed to move). Additionally, I paid extra for use of the IR/thermal camera and they were supposed to use that in a very specific way in accordance with their own Standards of Practice (SoP). Specifically, to check for loose connections in the breaker panel the process is: take the front panel off, turn on a high load appliance such as an AC unit, and take a reading with the IR camera. They took a reading with the front panel on (so no useful thermal measurement was taken) and no high load appliance was running. There is no way now to know if there was a loose connection or bad breaker during the time of inspection. Any inspector worth your money would use a temperature sensor to measure the temperature of air coming from air registers to ensure an appropriate temperature drop when the AC is running. They did not do that, hence the broken AC unit that was missed. A lot of the things they missed on the regular inspection report I didn't blame them for missing. I've had way more time than them to find problems, but their response to some criticism is what really makes this company the worst. Original: I hired them (and they hired sister company, Superior Sewer) to perform a sewer lateral inspection. They missed a break in the lateral that cost thousands to repair. I got the line rooted and part of the line had so much water intrusion that the rest of the line couldn't be rooted (water was saturating the 6 inch line). This was clearly visible during their video inspection and they didn't even note it in the report (not quite as much water, but still a waterfall in the lateral line). They refuse to acknowledge they missed anything stating water intrusion in clay joints is "normal". I agree that ground water seeping in is no big deal, water POURING into the lateral, which was happening during inspection, is NOT normal. They refuse to acknowledge any fault or even refund the cost of the inspection despite the fact their miss cost THOUSANDS of dollars. Don't use them. They also missed a number of things during their standard inspection and, during their Gas/mechanical inspection, they missed a natural GAS LEAK in the grill.

Amazingly thorough inspection. Kyle was great, so informative and hugely reassuring for us as first…read moretime buyers of an old home. Would recommend them to anyone who wants to know the full scoop on any property and it's really nice to be able to choose from a menu of options. Thanks Pillar to Post!

Jason was wonderful doing an inspection on my home that I was purchasing…read more Jason arrived early and was very nice. Jason stated I could follow him around, but I declined and just told him if there was anything he wanted me to know just to let me know. I was only there waiting for my realtor. Jason was very personable, built a report and asked me questions to get to know our situation. Even if things were OK he explained how he looked at them and why he chose to look at them a certain certain way he was very detailed. The sewer company also highly recommended. Jason said that he does amazing work. I received my report the same day. I highly recommend.

Buyer and seller beware! I am currently selling my home. Had an offer of $10,000 over asking until…read moreRon Meier from BPG inspectors came through and knit picked every little thing, and also told the buyers the house had mold. The buyers backed out. Now during this inspection he had to unplug wax warmers that were in my outlets to check the outlets. In doing so he spilled wax all over my countertops, left the majority of it to harden on the counter top, but made a somewhat attempt to clean it up with a screwdriver or small scraper of some sort, leaving scratches and wax everywhere all over my countertop. I went in the front hallway where the other wax warmer was and it is the same scenario, except now wax is running all down across my outlet, my wall, splattered on the floor and also on my runner rug in my entryway. I had also just touched up all my walls and doorframes. From paint scuffs over the years, actually paid a guy to do 90% of the paint work. Now I have fresh scuffs again in my entryway looks like maybe he spun with a tool bag coming in and scuffed the wall, and again in my freshly painted bathroom. Me might try to claim this was already there but I know in fact the wax was not, because I've done the same thing and sat with a hair dryer and had just cleaned it all up everywhere I had a wax warmer. So I contact the BPG office today to speak with a manager and was told a manager wouldn't get involved with this. So they took my info to the claims dept. Who holds these "inspectors" accountable? The second inspection was yesterday and I'm not sure how he was allowed back on my property after I requested him not to set foot back on my property, this time he ripped the remote control for my ceiling fan in my kitchen off the wall and left it laying on my kitchen table! The company probably has no idea what a piece of crap they have working for them!!! How can you get paid for a service and just go in and die whatever you like and walk away. This dude should be fired and never allowed to enter another persons home!

We retained Chris during our house hunt over the course of 8 months. He inspected three separate…read moreproperties for us and we are very happy with his services and the way he runs his business. He is professional, thoughtful and through. He and his team are easy to work with and they promptly produce reports and he was available to answer any additional questions we had after our inspection. I would strongly recommend this business to anyone who needed their own house or a potential home inspection.

Wow, Wow, Wow. We were very impressed with Chris' work ethic. He is HIGHLY DETAILED and…read morePERSONABLE. There's no way a 1st time home buyer can notice these findings while doing a walk-through with your agent. He even took extra time to explain to my husband all the deficiencies in the home. Outside of the home inspection, we requested additional services. (Radon and Termite - 1st-time buyers: PLEASE GET A RADON TEST; SO WORTH IT) And the service also includes a "Request List" feature to provide your agent with a repair/replacement/monetary reimbursement report to provide the seller. This made the process seamless and kept the home buying progress moving!! Would DEFINITELY hire again and refer CBC Home Inspections to family and friends.

Excellent home inspection service. Dan arrived on time and conducted a thorough inspection of the…read moreentire house, and welcomed us to stick around and ask questions. He spent a full 4 hours looking at everything. Included termite inspection was also completed on time. After the inspection, Dan went over everything he found with us, and we were sent a copy of all the information and recommendations. They also include a free re-inspection after the suggested repairs are completed. And we received a guide with tips on closing on our new home, as well as maintenance suggestions for after moving in. We were impressed!

Matt did the inspection on my house, and missed a nonfunctioning deadbolt lock on the front door…read more When I told him about it, he asked me to submit my receipt from Lowe's which I did. It's been over a month and I have heard nothing. Additionally, The carpet installer pointed out a leak in a secondary window in a bedroom that discolored the baseboard and should have been seen by Matt. My girlfriend also had her home inspected by Hawley and the drywall in her bathroom is soft from an obvious leak in the shower. This was a slipshod inspection

Our Mortgage Broker referred us to Pillar to Post as we were in the process of purchasing my…read moreparents home! I cannot begin to explain how great the experience was! Chris was very informative, spent a lot of time going through and around the house, and explained what was a priority and what could wait a while to fix! I knew several issues beforehand and he spotted every one of them! He left me with a binder to keep track of important paperwork and was quick in emailing me his report! Thank you Chris and Pillar to Post! I highly recommend this company!

The inspector missed clear signs of mold in the utility room and under two sinks, ended up having…read moreto pay thousands for mold remediation, probably about half of the mold that was there they should have picked out. If you do an inspection with them or honestly any other company, make sure you get a separate mold inspector if there was a history of mold. Their tests just test airborne mold on a swab in one room. Leaves much to be desired.

Josh was wonderful. Really took the time to explain each area he inspected. My husband and I both…read moreasked tons of questions and really did stay on his heels, trying to learn about our new home. He was just so patient! The report that comes after, is very detailed and really informative. I love the fact the inspection report stays online on housemaster website (the cloud). It will allow us to update our home and any improvements we make throughout the years. I would suggest a better secretary whom answers the phone. Not informative at all. I felt like she did not answer certain questions (perhaps she did not know, or was pre-occupied). However first impressions are everything and I truly almost went somewhere else, because of her. However, I loved the reviews I read, the website was informative too. Referrals will come, but again....a helpful first communication point.....is very important!

Received a very good full house inspection. Took time to explain all the findings. Inspector was…read moreextremely courteous. Price was better than two other competitors that I called.