This is only the second time I've bought a house so I'm a little fish out of water in this process…read more Luckily, my realtor steered me towards Sage! The first thing that stood out to me was their prompt service. We were able to schedule on my time, which was very convenient. The inspector was thorough and called my attention to details I hadn't noticed. I really felt as though the inspector treated me like his daughter, trying to see everything that could go wrong and document within his report, including pictures. Now that an issue has arisen, I'm even more grateful to have used Sage Home Inspections. Norm came out in person to look at the dishwasher and referred me to an excellent company to begin the repairs. I am beyond grateful to have selected an ethical business that treats their customers like family.

Utilized Sage Home Inspections to get a. Inspection done on a home I'm purchasing. Scheduling was…read morequick and easy. I was able to call on Thursday evening and got an appointment the next day. Norm was so polite to talk to on the phone. Prices were fair and reasonable, and they were great to work with through my NACA loan. My inspector was Mike. He was so polite and thorough. He did an amazing job explaining the concerns he found. Definitely would recommend them your inspection needs!

Edit in regard to their response: They did not explain that their services covered the condition…read moreof the pipe on the day of inspection (that was never a conversation). You know why? They didn't need to! That was never under question! I never stated conditions worsened, only that they failed to note any water intrusion from a joint ON THE DAY OF INSPECTION because it was CLEARLY IN THE VIDEO that Superior Sewer and Pillar to Post provided. All they needed was a note in their inspection report stating: water intrusion from joint at x ft from the cleanout... I don't care if they recommend a fix or not, their inspection didn't note it. Now onto the regular report: They really don't think they missed anything, I'm impressed! A non-operational grill (due to a bad igniter) is not the same thing as leaking natural gas! Now that they are disputing that part of my review, let's list some of the other things that they missed: a leaking shower valve (separate from a leak they noted in their report), a non-functional AC unit (wall unit), two saddle valves in use that are not up to code, a foundation crack and some drywall cracks (foundation crack was behind a flower plant, so I don't entirely blame that on the inspector, and I'm not mentioning other cracks because they were behind items they aren't supposed to move). Additionally, I paid extra for use of the IR/thermal camera and they were supposed to use that in a very specific way in accordance with their own Standards of Practice (SoP). Specifically, to check for loose connections in the breaker panel the process is: take the front panel off, turn on a high load appliance such as an AC unit, and take a reading with the IR camera. They took a reading with the front panel on (so no useful thermal measurement was taken) and no high load appliance was running. There is no way now to know if there was a loose connection or bad breaker during the time of inspection. Any inspector worth your money would use a temperature sensor to measure the temperature of air coming from air registers to ensure an appropriate temperature drop when the AC is running. They did not do that, hence the broken AC unit that was missed. A lot of the things they missed on the regular inspection report I didn't blame them for missing. I've had way more time than them to find problems, but their response to some criticism is what really makes this company the worst. Original: I hired them (and they hired sister company, Superior Sewer) to perform a sewer lateral inspection. They missed a break in the lateral that cost thousands to repair. I got the line rooted and part of the line had so much water intrusion that the rest of the line couldn't be rooted (water was saturating the 6 inch line). This was clearly visible during their video inspection and they didn't even note it in the report (not quite as much water, but still a waterfall in the lateral line). They refuse to acknowledge they missed anything stating water intrusion in clay joints is "normal". I agree that ground water seeping in is no big deal, water POURING into the lateral, which was happening during inspection, is NOT normal. They refuse to acknowledge any fault or even refund the cost of the inspection despite the fact their miss cost THOUSANDS of dollars. Don't use them. They also missed a number of things during their standard inspection and, during their Gas/mechanical inspection, they missed a natural GAS LEAK in the grill.

Amazingly thorough inspection. Kyle was great, so informative and hugely reassuring for us as first…read moretime buyers of an old home. Would recommend them to anyone who wants to know the full scoop on any property and it's really nice to be able to choose from a menu of options. Thanks Pillar to Post!

Jason was wonderful doing an inspection on my home that I was purchasing…read more Jason arrived early and was very nice. Jason stated I could follow him around, but I declined and just told him if there was anything he wanted me to know just to let me know. I was only there waiting for my realtor. Jason was very personable, built a report and asked me questions to get to know our situation. Even if things were OK he explained how he looked at them and why he chose to look at them a certain certain way he was very detailed. The sewer company also highly recommended. Jason said that he does amazing work. I received my report the same day. I highly recommend.

My wife and I recently purchased our first home and our realtor suggested we use BPG for our home…read moreinspection. The inspector Mike Jeude flagged a few things, but nothing significant. Upon moving into the home, we found the water heater was missing the sight glass to the pilot light. Something that both the Spire gas representative and plumber we had to call were at a loss at how it wasn't even mentioned in the inspection. BPG has been nothing but condescending and unhelpful throughout the claim process. They did not respond to my claim until I filed a Better Business Bureau complaint and have refused to stand by the satisfaction guarantees and the ASHI standards they themselves have repeatedly referred me to support their denial of my claim. I cannot strongly recommend enough, do not use BPG for your home inspection.

He did my home inspection. Was extremely thorough. Professional, timely, and helpful. Also keeps…read morehimself available if you have any questions. I would and will recommend him to everyone. I will never use another inspector!

We retained Chris during our house hunt over the course of 8 months. He inspected three separate…read moreproperties for us and we are very happy with his services and the way he runs his business. He is professional, thoughtful and through. He and his team are easy to work with and they promptly produce reports and he was available to answer any additional questions we had after our inspection. I would strongly recommend this business to anyone who needed their own house or a potential home inspection.

Excellent home inspection service. Dan arrived on time and conducted a thorough inspection of the…read moreentire house, and welcomed us to stick around and ask questions. He spent a full 4 hours looking at everything. Included termite inspection was also completed on time. After the inspection, Dan went over everything he found with us, and we were sent a copy of all the information and recommendations. They also include a free re-inspection after the suggested repairs are completed. And we received a guide with tips on closing on our new home, as well as maintenance suggestions for after moving in. We were impressed!

Matt did the inspection on my house, and missed a nonfunctioning deadbolt lock on the front door…read more When I told him about it, he asked me to submit my receipt from Lowe's which I did. It's been over a month and I have heard nothing. Additionally, The carpet installer pointed out a leak in a secondary window in a bedroom that discolored the baseboard and should have been seen by Matt. My girlfriend also had her home inspected by Hawley and the drywall in her bathroom is soft from an obvious leak in the shower. This was a slipshod inspection

Our Mortgage Broker referred us to Pillar to Post as we were in the process of purchasing my…read moreparents home! I cannot begin to explain how great the experience was! Chris was very informative, spent a lot of time going through and around the house, and explained what was a priority and what could wait a while to fix! I knew several issues beforehand and he spotted every one of them! He left me with a binder to keep track of important paperwork and was quick in emailing me his report! Thank you Chris and Pillar to Post! I highly recommend this company!

Their inspections are expensive and lack explanation. That being said, their workers, especially…read moreKevin, are friendly and willing to help. Would likely use a different company next time, but I do appreciate people like Kevin.

Josh was wonderful. Really took the time to explain each area he inspected. My husband and I both…read moreasked tons of questions and really did stay on his heels, trying to learn about our new home. He was just so patient! The report that comes after, is very detailed and really informative. I love the fact the inspection report stays online on housemaster website (the cloud). It will allow us to update our home and any improvements we make throughout the years. I would suggest a better secretary whom answers the phone. Not informative at all. I felt like she did not answer certain questions (perhaps she did not know, or was pre-occupied). However first impressions are everything and I truly almost went somewhere else, because of her. However, I loved the reviews I read, the website was informative too. Referrals will come, but again....a helpful first communication point.....is very important!

Received a very good full house inspection. Took time to explain all the findings. Inspector was…read moreextremely courteous. Price was better than two other competitors that I called.