Highly recommend. Very thorough and attentive. Took the time to explain the details of the…read moreinspection.

He missed many items (outlets not working etc) and some of the things he pointed out as problems…read moreturned out not to be when pro's were called in to address.

This is only the second time I've bought a house so I'm a little fish out of water in this process…read more Luckily, my realtor steered me towards Sage! The first thing that stood out to me was their prompt service. We were able to schedule on my time, which was very convenient. The inspector was thorough and called my attention to details I hadn't noticed. I really felt as though the inspector treated me like his daughter, trying to see everything that could go wrong and document within his report, including pictures. Now that an issue has arisen, I'm even more grateful to have used Sage Home Inspections. Norm came out in person to look at the dishwasher and referred me to an excellent company to begin the repairs. I am beyond grateful to have selected an ethical business that treats their customers like family.

everything from setting up the appointment to getting the inspection was great. Very friendly,…read moreprofessional, and knowledgeable.

Edit in regard to their response: They did not explain that their services covered the condition…read moreof the pipe on the day of inspection (that was never a conversation). You know why? They didn't need to! That was never under question! I never stated conditions worsened, only that they failed to note any water intrusion from a joint ON THE DAY OF INSPECTION because it was CLEARLY IN THE VIDEO that Superior Sewer and Pillar to Post provided. All they needed was a note in their inspection report stating: water intrusion from joint at x ft from the cleanout... I don't care if they recommend a fix or not, their inspection didn't note it. Now onto the regular report: They really don't think they missed anything, I'm impressed! A non-operational grill (due to a bad igniter) is not the same thing as leaking natural gas! Now that they are disputing that part of my review, let's list some of the other things that they missed: a leaking shower valve (separate from a leak they noted in their report), a non-functional AC unit (wall unit), two saddle valves in use that are not up to code, a foundation crack and some drywall cracks (foundation crack was behind a flower plant, so I don't entirely blame that on the inspector, and I'm not mentioning other cracks because they were behind items they aren't supposed to move). Additionally, I paid extra for use of the IR/thermal camera and they were supposed to use that in a very specific way in accordance with their own Standards of Practice (SoP). Specifically, to check for loose connections in the breaker panel the process is: take the front panel off, turn on a high load appliance such as an AC unit, and take a reading with the IR camera. They took a reading with the front panel on (so no useful thermal measurement was taken) and no high load appliance was running. There is no way now to know if there was a loose connection or bad breaker during the time of inspection. Any inspector worth your money would use a temperature sensor to measure the temperature of air coming from air registers to ensure an appropriate temperature drop when the AC is running. They did not do that, hence the broken AC unit that was missed. A lot of the things they missed on the regular inspection report I didn't blame them for missing. I've had way more time than them to find problems, but their response to some criticism is what really makes this company the worst. Original: I hired them (and they hired sister company, Superior Sewer) to perform a sewer lateral inspection. They missed a break in the lateral that cost thousands to repair. I got the line rooted and part of the line had so much water intrusion that the rest of the line couldn't be rooted (water was saturating the 6 inch line). This was clearly visible during their video inspection and they didn't even note it in the report (not quite as much water, but still a waterfall in the lateral line). They refuse to acknowledge they missed anything stating water intrusion in clay joints is "normal". I agree that ground water seeping in is no big deal, water POURING into the lateral, which was happening during inspection, is NOT normal. They refuse to acknowledge any fault or even refund the cost of the inspection despite the fact their miss cost THOUSANDS of dollars. Don't use them. They also missed a number of things during their standard inspection and, during their Gas/mechanical inspection, they missed a natural GAS LEAK in the grill.

Amazingly thorough inspection. Kyle was great, so informative and hugely reassuring for us as first…read moretime buyers of an old home. Would recommend them to anyone who wants to know the full scoop on any property and it's really nice to be able to choose from a menu of options. Thanks Pillar to Post!

I paid BPG $1,530 for a home inspection including a gas safety inspection. After purchase I…read morediscovered a gas leak you could smell the moment you opened a closet door, plus plumbing problems that cost $12,000 to fix. They charged $225 specifically for gas safety and missed an obvious leak. Several significant plumbing issues were also either missed or not flagged clearly. I understand plumbing is not all visible, but I would have appreciated it if they noted to me that the water shut-off valve is completely non-functional. When I reviewed the fine print, I found the liability is capped at the inspection fee and complaints must be filed within 14 days, making it nearly impossible to seek recourse after the fact. To their credit the report is transparent about being a visual-only inspection. But for $225 you think they'd give it a sniff at least?

Jason was wonderful doing an inspection on my home that I was purchasing…read more Jason arrived early and was very nice. Jason stated I could follow him around, but I declined and just told him if there was anything he wanted me to know just to let me know. I was only there waiting for my realtor. Jason was very personable, built a report and asked me questions to get to know our situation. Even if things were OK he explained how he looked at them and why he chose to look at them a certain certain way he was very detailed. The sewer company also highly recommended. Jason said that he does amazing work. I received my report the same day. I highly recommend.

We retained Chris during our house hunt over the course of 8 months. He inspected three separate…read moreproperties for us and we are very happy with his services and the way he runs his business. He is professional, thoughtful and through. He and his team are easy to work with and they promptly produce reports and he was available to answer any additional questions we had after our inspection. I would strongly recommend this business to anyone who needed their own house or a potential home inspection.

Wow, Wow, Wow. We were very impressed with Chris' work ethic. He is HIGHLY DETAILED and…read morePERSONABLE. There's no way a 1st time home buyer can notice these findings while doing a walk-through with your agent. He even took extra time to explain to my husband all the deficiencies in the home. Outside of the home inspection, we requested additional services. (Radon and Termite - 1st-time buyers: PLEASE GET A RADON TEST; SO WORTH IT) And the service also includes a "Request List" feature to provide your agent with a repair/replacement/monetary reimbursement report to provide the seller. This made the process seamless and kept the home buying progress moving!! Would DEFINITELY hire again and refer CBC Home Inspections to family and friends.

I hired Mr. ****** of Hawley Inspections LLC to perform a home inspection prior to purchasing my…read morehome. After purchasing my home, I was first made aware of foundation issues on April 1st when I had a professional contractor assess the crack with evidence of water intrusion in the south wall of my basement per my home inspection report completed by Mr. ****** on 2/14/25. Immediately upon entering my basement, the professional contractor was concerned with the bowing of several walls, horizontal cracking, and foundation shifting. He stated these issues are a major concern; three walls would need to be braced to prevent further bowing and a french drain and sump pump would also be required to relieve the hydrostatic pressure off of the walls thus reducing the risk of further damage. Per the inspection report, Mr. ****** only included the one south wall crack and per the contractor it is not an option to simply repair this crack. The total cost for bracing, the french drain, and sump pump installation came to $20,140, thus the lowest bid I received from all the contractors who inspected my foundation. I was asked by each contractor if I had a home inspection completed prior to closing and when I told them I had, they were appalled and said that the home inspector should have caught these red flags immediately, especially with the accompanying issues on the main floor. My mother and I notified Hawley Inspections LLC of the results we were given immediately. Mr. ****** finally agreed to revisit my property to take additional pictures of my basement on Friday, April 4th. During this visit, my mother asked Mr. ****** if the extensive amount of plaster cracks located in my ceilings and walls on the main floor were still considered normal when accompanied by bowing basement walls and Mr. ****** responded, "not as normal" (as mentioned in the inspection report, these plaster cracks are labeled as "typical"). The inspection report lists what foundation points the inspector shall inspect. These areas that Mr. ****** was to inspect were visible the day of inspection. My father questioned Mr. ****** about the appearance of the basement walls and Mr. ****** implied that there was no concern. Mr. ****** also had not conducted an inspection of my crawlspace nor the attic as per the contract leaving me unaware of other potential issues. He also neglected to detect five gas leaks in the basement costing $1,500 to repair (services provided on their website includes a standard gas leak test; I was not told and nowhere does it mention that there would be an additional cost to have this completed). After a mentally exhausting two months of ongoing correspondence with Mr. ****** himself and his insurance attorney regarding the costs of damages, the attorney has unexpectedly retracted all previous settlement offers. As of the most recent correspondence, his insurance attorney was only willing to offer a small fraction of what the repairs cost in exchange for me most likely signing a non-disclosure and not being able to share my story. In addition to the inspection report listing what foundation points the inspector shall inspect, foundations/basements/crawlspaces are key structural elements that are included in The Standards of Practice for home inspectors in Illinois and had Mr. ****** followed these standards; I would have had the option to either walk away from closing on the home or negotiate repairs prior to closing. I never imagined the process of purchasing my first home would be such a negative one. I want to share my story in hopes that no one else has to experience what I have gone through.

I have bought 2 homes and used Hawley for both. I 10000/10 recommend this inspection business…read more They're very friendly and they're very helpful. I worked with Michael and he was the best!

I will say that I was NOT impressed. Yes the inspector was super friendly but because the house…read morewas only 3 years old, I felt he did a rush job because he knew he didn't have to look to hard. My problem is that he missed a few items and for the price you pay, I guess I expected more. For instance, the vinyl siding was cracked along the bottom of the back side of the home as well as. This was not even called out in their inspection report. In fact, a picture taken of the downspouts and included in the report showed the cracked damage. So the damage was right in front of their eyes and they didn't even see it to include it in their report. This company came recommended by our real estate company (Delhougne Realty Group - DRG). However, if I had to do this again, I would seriously think twice about using this inspection company.

The guy was nice but he rushed the entire inspection the floor in our house has so many soft spots…read morethat wasn't caught on inspection. It's very easy to notice. And should've been notice considering your an inspection agency. We had a second guy come out and say that our floors were fine. I have a floor laying friend and he said the whole floor would need replaced because the flooring lvp wasnt staggered at all and was installed completely wrong. Please do not reach out to this company for an inspection they suck and they steal your money!

Josh was wonderful. Really took the time to explain each area he inspected. My husband and I both…read moreasked tons of questions and really did stay on his heels, trying to learn about our new home. He was just so patient! The report that comes after, is very detailed and really informative. I love the fact the inspection report stays online on housemaster website (the cloud). It will allow us to update our home and any improvements we make throughout the years. I would suggest a better secretary whom answers the phone. Not informative at all. I felt like she did not answer certain questions (perhaps she did not know, or was pre-occupied). However first impressions are everything and I truly almost went somewhere else, because of her. However, I loved the reviews I read, the website was informative too. Referrals will come, but again....a helpful first communication point.....is very important!

Received a very good full house inspection. Took time to explain all the findings. Inspector was…read moreextremely courteous. Price was better than two other competitors that I called.

Dan was an absolute pro. I was nervous about selling a house that was in disrepair from 10 years…read moreof renters. Dan knew exactly what to do to maximize the selling value of the property. The sale price he recommended was perfect, just enough to bring in multiple offers. We are so happy we found Dan.

DAN BRASSIL: REALTOR EXTRAORDINAIRE! Searching for a real…read moreestate agent that you can be 100% confident in to meet your home buying goals and timelines? Dan Brassil is your man! My wife and I couldn't have been happier with our decision to work with Dan to help us find and secure our new Saint Louis home. WE DID OUR RESEARCH We did research on about 10 different realtors, interviewed 4, and Dan Brassil was our clear choice. We picked him as he gave an immediate sense of comfort and confidence through his professionalism and deep knowledge of the real estate industry and home buying/selling overall. WORKED ON A TIGHT TIMELINE As out-of-state home buyers, we knew we needed someone who we could trust to have our backs and was equipped to manage virtual home tours and work on our tight schedule. This was a super important factor especially since we only had 2 months to close on a home. GREAT LISTENER & HIGHLY RESPONSIVE Dan listened to all of our preferences, set up our MLS portal in no time, and was incredibly responsive to all the homes we favorited and pointed to the pros and cons of listings we were considering across multiple dimensions like the neighborhood, construction quality, and more. MASTER COORDINATOR OF HOME TOURS We planned one visit to Saint Louis and Dan had lined up 8 homes for us to tour and scheduled them in a way that was most efficient and convenient for our flight schedule. We were highly impressed with his ability to coordinate all the private showings in such a streamlined manner. KNOWLEDGEABLE IN HOME BUILD QUALITY Every home we visited Dan educated us on home construction and pointed out critical facets to watch out for: from the foundation, to drainage, ducting, the types of wiring, flooring, basement integrity, sump drains, cracks in walls, down to the types of bolts used on the deck. Amazing! OUT-OF-STATE FRIENDLY As out-of-state buyers he visited homes on our behalf with his camera and a gyroscope, and uploaded videos to YouTube for us to review in a very timely manner. He made sure to cover every nook and cranny of interest and the virtual tours made us feel like we were actually there. PRIORITIZES YOUR BEST INTERESTS Dan was also highly proficient when it came time to make offers on homes, and had a strong sense of fair market valuations based on comps, and was able to figure out what a strong competitive offer would be based on seller agent intel, and what was just unreasonable. NO-FRILLS NEGOTIATOR When it came time to negotiate the terms of our agreement Dan always gave us multiple options to consider, laid out the pros and cons of each path, and shared his best recommendation. He always made us feel like we were in control even in tough situations. AMAZING NETWORK AND CONNECTIONS Dan is also highly networked in the real estate and home repair ecosystem and put us in touch with an amazing lender, title company, inspectors, and even helped us coordinate minor and more major repairs on the home with high quality contractors we knew we could trust. PERSONAL TOUCH With Dan we didn't feel like our home buying process was transactional in nature. He was always incredibly professional and highly personable and was a pleasure to work with. He made sure we were comfortable in our new home and also offered tons of local recommendations! OUR VERDICT: DAN IS THE MAN! Looking for a realtor you can trust to meet your goals, someone who is highly knowledgeable and professional, knows how to quickly navigate those inevitable curve balls, and always has your best interests in heart and mind? Then go with Dan - 10/10 couldn't recommend more!