Professional work. Good explanation…read more Quick problem solve. Kind with smile. Technician name is Mike Mike

We had a fantastic experience with Wallen Garage Door Service from start to finish. When I called,…read moreI was so relieved to reach a real person directly connected to the business, rather than a call center, and they got us scheduled promptly. Communication was great: they texted us when our technician, Mike, was on his way. He was on time, courteous, and patient, taking the time to show us exactly what was wrong (two broken torsion springs and a shattered drum) and he clearly explained the repairs needed to both me and my husband. The repairs were completed quickly and skillfully, with pricing that was transparent and fair. We love supporting a trustworthy family-owned business that stands behind its work 100 percent. If you're in the Williamsburg, VA area and need garage door repair, we highly recommend Wallen Garage Door Service. They're the only ones we'll be calling from now on! -- Melissa Moss and Michael Hicks

The custom Screens don't fit my windows. I Paid a ridiculous amount of money to have all the…read morescreens replaced at my home, and they don't lock in place nor stay in my windows. They never fit! Took them forever to make them once they collected my old screens and now this... I called, spoke with the sweet woman who answers the phone, and I was told they would contact me back after receiving my email and pictures and phone call, yet I got no reply despite several attempts to get someone back out to fix them! They seemed so wonderful with all the good reviews, but I had a terrible experience! I know thats not the end of the world, people make mistakes, but it goes a long way when a company will honor their product, but they won't. They have not been in my windows but a couple of months and every time there is a storm or large gust of wind, we have to climb the ladder to our 2nd story to put them back in! Avoid!! You have been warned. I am filing a BBB claim at this point. Super frustrating...over 1.5k for a ill fitting item!

I heard about Screen Makers from my neighbor who had a dozen or so screens repaired. I had an old…read more"sun screen" from my church that was in need of repair. When I walked in the office, the lady at the counter said, "I haven't seen one of those in years!" I asked her if she thought mine could be repaired. She went into the work area and asked a young man if he could come out and take a look. He did and suggested a large spline be used to refasten the sun screen material. Took him all of five minutes to fix the screen and said there was no charge since it was for my church. When is the last time that has happened?? Overall a very nice encounter with folks who want to help and know their stuff. I told them I'd be bringing my screens in for repair in the not too distant future. Nice folks and eager to assist!!

Milestone did a great job on our fence. Our awesome neighbors recommended them and we're glad we…read morewent with their recommendation over other companies who did botched jobs in our housing community. Everything was done to code. We were kept in the loop every step of the process and I also appreciate the honesty and transparency the owner gave us regarding a realistic time frame of when the vinyl fencing would arrive for the price we wanted. Had we wanted the fence up ASAP, it obviously would have been more expensive but with the supply chain shortage we would still have to wait. However, true to their word, the day after the vinyl arrived, the fence was up in a day and a half. The guys who carried out the work were fast but did a quality job. Overall, good value, response time was fantastic, and veteran friendly. I highly recommend Milestone.

Fantastic work, easy communication, and overall great customer experience! Not only was the price…read morethe lowest, but the install looks also looks perfect and like the house should've had the aluminum fence from day 1. We had about 200 feet and they installed it in one day. I really appreciate the manner in which they worked: deliberate and constant. The job wasn't rushed, they weren't stressed, and they left as little of a trace as possible. I give them my highest recommendation.

Awesome service! I hired them to put up gutters and they look great. I emailed the signed proposal…read moreand the next morning they were out completing the work. Everyone I encountered at this company was very friendly and professional! They were better priced than the other company's that had given me quotes. The gutters look so good! They will defiantly be the company I go to if I need any of my windows replaced or even my siding. I would highly recommend this company!

I've just recently had Kelly's Construction install 13 replacement windows in my home. I am glad…read morethat I chose this company. Kelly's was not the cheapest quote, but it was far from the most expensive. It took them a little while to get to my job, but it was worth the short wait -- if they did poor work they wouldn't have a long line of customers! The sales crew, installation crew, and lady on the phone were all very patient and pleasant. I was quite impressed with how much respect the installation crew showed my home and the people in it. There was almost no mess to clean up inside. The final product looks fantastic. I love the windows, I love the the way the installation of the windows appear, and I'm satisfied that I've received a quality job. I've had a few friends in need of windows ask about my experiences with Kelly's and I've encouraged them to strongly consider using Kelly's.

Called Ron and explained my issue with the the garage door. He told me he would be at my house…read morewithin two hours. He showed up when he said he would. He looked at the door opener and tried to fix the issue but the opener was broken. He said he would get me a new belt drive opener and told me what it would cost and when he would be back to install the opener. I agreed to the cost and he came back on the day he said he would at the time he said he would be at my house. If you have issues with your garage door, Ron is the man to call. He did an excellent job.

Door would open but wouldn't close. Called American, but Ron was on vacation. I called another…read moreWilliamsburg door repair business. They came out and said my unit need replaced, because parts were no longer available. Quoted me $859.00 for replacement after he switched some wires around. I then called American. Ron came out the same day. He looked around, talked, thought and then said, you have a broken wire. He fixed it in 5 minutes. Charge me $125.00, which I felt was not enough. Great guy. Honest, Christian and very helpful. He also told me my unit has a lifetime warranty.

I called Williamsburg Electrical Services at 5:30 p.m. on Wednesday because the electric was out in…read morehalf my living room. The repairmen (Tom and Zak) arrived at 8:30 a.m. on Thursday. In less than two hours they isolated and repaired the problem. I highly recommend this company.

I had a simple transformer replacement. I called at 3:00 PM and they scheduled for 8:00 AM the next…read moremorning. They arrived 3 minutes early and completed the job quickly. Michael and coworker both were friendly and outgoing. I highly recommend their service.

Very impressive work! The crew is experienced and efficient . We are very pleased with the…read moreexterior painting they completed and will be using them for interior work !

Beware: the contract includes a MUST for them to power wash your house. Not doing so will void…read moretheir warranty (????) Because they use a special wash that keeps mold from coming thru the paint (??). I don't even know what that means.

I took a lamp in for a small repair. I was quoted $25 plus the cost of parts which could run $1-$7…read more When I picked it up a week later, there was no charge - the repair was so minor and didn't require any new parts. What a pleasant surprise! The staff was nice, too.

When we walked in the staff didn't greet us, and when we said hello and stated what we were looking…read morefor the staff seemed flustered and inconvenienced that we were even there. We were prepared to spend a good amount of money on our lighting fixtures for a new home, but we will take our business elsewhere. Customer service should be the most important aspect of this business. I would rather take my chances ordering online before I ever step foot in this store again.