Went to them to have linens cleaned for my wedding a week and half out. After confirming it was important the linens be done day before the rehearsal dinner. Give them time and the sheets were done the day of the rehearsal dinner. On attending to pick them up found out that they weren't at the store for pickup but were still en route, at this point our plan was to have mother of the bride wait and pick them up as no one else was close. She waits and receives most of them and after clarifying if that was it and no more were coming she left, to attempt to make it to the rehearsal dinner which is in an area with no service. That's important because the cleaners attempted to call saying that there actually were more linens and not all of them had been picked up, unfortunately that call wasn't discovered until much later. Meaning the maid of honor had to make a two hour drive to pick up what was left, so our wedding could have the proper linens. Fortunately the cleaning service was well done, but the management of our sheets was very very poor. Upon attempting to get a refund due to the amount of stress unnecessarily caused, and after 2 weeks of run arounds we did manage to get back 15% of the cost. I hope they provide a more timely service to other customers as ours was disappointing to say the least. read more