A sock was left in the room. Told the check in guy and he said he'll just take it out. And the noise was on and off all day and all night. read more

Appalachian Hotel - A sock was left in the room - Hotels Near Me - Vernon, New Jersey

(Note: this Yelp listing refers to the Appalachian as a hotel but it's not a traditional hotel. The property is managed by The Appalachian Condo Owners Association and each unit is owned by individuals / not a hotel.) My family stayed at The Appalachian for a quick visit over Father's Day weekend. Located at Mountain Creek, it's surrounded by activities like mountain biking, trails, slopes, and a water park. We were drawn to the area for the NJ Beer and Food Festival held at Crystal Springs Resort. Initially, we aimed for a room at CSR, but at over $620 per night, it was too costly. So, I searched on Expedia and found a studio condo listed at half the price. The listing was titled "Serenity Now" - Sunsets Mtn Creek Ski Resort Remodeled Fireplace WIFI. We ended up in Appa unit #361, hosted by Gerry, who was very communicative via email and responsive via text. We were pleased with the studio's condition. It featured a fully stocked kitchenette and a bathroom with limited toiletries. A parking pass for the underground garage was included, which was convenient. The only downside was that my allergies flared up during our stay. Initially, I suspected the AC filter, but upon inspecting further, I found pet hair on the blanket underneath the comforter, suggesting someone had violated the no-pets policy before our arrival. Despite this, it was an overall pleasant stay. Although my kids didn't use the pool on-site, it looked inviting. I would consider visiting again and booking Gerry's unit. Compared to some negative reviews, it appears Gerry maintains his unit better than other condo owners. read more

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Expensive but not as expensive as Minerals or Grand Cascade Lodge down the road, which we have also stayed at work overnight Mountain Creek ski trips. Our last trip to Minerals was about 6 weeks before this trip to Appalachian Hotel. We booked a "Mountain View Studio Plus" at the Appalachian Hotel, which is about $60-$80 more than all the rooms in the studio category. Upon checking in I even asked the front desk to confirm that this room would have a view or the slopes, to which they responded yes. We had a lovely view of the pool but not of the mountain or the ski slope. They informed me that Mountain View just means it is the mountain side of the building instead of the Route 94 side of the building... he should change the name to mountainside, so I wouldn't have spent an extra $60 a night. The shower head in the shower was broken. Bathtub grout was also moldy and bathroom bad paint spots all over it. They told me they'll address it for the next guest The fire place is electric and doesn't actually make heat. It's just a flickering light. There's no place to get food on premises as the restaurant is shut down. We thought this would be like the Bear Creek Lodge at Bear Creek Mountain in PA and this was in no way at all similar. When we stayed there we had a gas fireplace and beautiful view of the slopes with options for eating on-premises. The best thing going for the Appalachian is being able to walk out to the ski slopes at Mountain Creek and not having to deal with Mountain Creek parking. The underground garage is nice. read more

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We stayed here this weekend and booked through an Air BNB package. The owner of the unit was very helpful (although I'm not listening to his food suggestions ever again) and the binder he left with instructions, parking passes, keycards, etc. was all we needed to navigate through our stay. We were on the 4th floor with a nice balcony overlooking the pool and hot tub area. The room was very nice. Clean, and spacious. The bed was a king and was very comfortable, the bathroom was large and had a nice tub and separate shower, there was a kitchenette, and tv's in both main area and bedroom. Nice little faux fireplace that was on nearly the entire time we were there, it was a chilly night. The chilly night did not stop us however from testing out the hot tub. So for a bit of the negative, the hot tub we were in was set to 94 degrees and there was no way to set it higher or to make the jets turn on. There are two hot tubs, we were in the larger one. We would have just switched to the other (which was hotter and had the jets operational) but lets say that one comfortably sat 8 people, there was a good 14 at least in there. Hard pass on the Covid lover's tub. One of the elevators was out of service which made getting around significantly harder, and the one that was working sounded like it was from 1492. I've literally never been on a more rickety sounding elevator, and I've been on many. We also tried to find "kink" BBQ restaurant on property for dinner that night. Wanted to check out an Italian place in Warwick but that they didn't have any availability so we were basically already settling for this (it was a birthday dinner, we wanted something a bit nicer) and there is exactly zero signage for that place anywhere. We GPS'ed, pulled into the lot, and saw a clearly closed building that just had a sign that said South. Nothing about the restaurant at all. Fixing these 3 issues makes this a 5 star experience. read more

Appalachian Hotel - Wrap around lodge - Hotels Near Me - Vernon, New Jersey

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Whether it is an Airbnb listing or the hotel website, this place is definitely not as advertised. The amenities are misrepresented and the internet connection is spotty at best. I would highly recommend staying away from this place. read more

Man, some of these reviews! You wake up to find maintenance men in your room? Were you on drugs? I find that very hard to believe. Anyway, my family and I stayed at the Appalachian Hotel this past winter for a quick weekend ski getaway. This review is for the hotel only, not for Mountain Creek. We stayed on the mountain side, which has a clear view of the sugar slope. If you know the mountain, there's not much to see, it's a small park, so complaints that you can't see the slopes are a bit unfair. The place is not cheap, but of course it's expensive, it's the only property that lets you walk right out onto the slopes, that's a lot of convenience. The pool is heated, I think it's saltwater. They have two hot tubs, one's more of a standalone and the other is larger, like a mini-pool. We loved having them, esp after beating ourselves up on the snow. There's a game room that the kids enjoyed, and the suite we stayed in was clean and roomy. The front desk staff was friendly and responsive. Seriously - with some of these previous reviews, I wonder if we stayed in the same hotel! It could be that AB&B people have a different experience - I asked a question at the front desk, got some side-eye, but the staff changed their tune when I told them I was a guest of the hotel. Like I said, helpful & friendly. I'm not sure if some people expect a much better experience, like this was Aspen or something. It's Jersey! My wife was talking to a guy on the chairlift, who was bitching about the mountain, she said we came in from Long Island, and he asked why we didn't go to Vermont. Because we didn't want to waste time in the car? But I said I wouldn't review the mountain, so I won't. We liked this hotel, though! read more

Appalachian Hotel - view from our room - Hotels Near Me - Vernon, New Jersey

Such a mixed experience. We had a bunch of problems and while they did get handled, it was pretty shocking/inconvenient to say the least. Upon arrival our two bedroom room was not ready and then, when we saw it, only one bedroom. Supposedly a system issue on their part and it got resolved by allowing us two separate one bedroom suites. Great. Then, we went to that second room at night just to sleep, to find the door open and the room a disaster - it hadn't been turned down. And now, we have no place to sleep! read more

Checking in was interesting - they did away with the front desk so I checked in with a guy at the food place. Apparently someone thought this was a good idea and want everything to be contactless. The room itself was fine... kinda nice even, (except the pullout bed was incredibly uncomfortable and not enough bedding provided) but facing the main road which was very noisy until after 10pm (tough with kids). However we had VERY RUDE people / person above us and they were making so much noise - stomping around and doing god knows what else (it was crazy how noisy they were through 2am) - and we had no one to call. There is no one here at that time working (like I said, no front desk, no security)... I didn't feel safe knocking on their door so we had to just endure. Also we needed another blanket and had no way to get one since there's no phone in the room to call anyone and no phone number on their website to call either! WHOEVER'S BRIGHT IDEA IT WAS TO MAKE THIS PLACE VOID OF SERVICE AND SECURITY, YOU SHOULD REALLY RETHINK THIS. My kids (10 yrs old) didn't sleep until after 2, my daughter was crying saying she wanted to go home.... It was the worst "hotel" experience I've ever had, honestly. I will never come back and will tell everyone I know not to come here either. read more

This is a fantastic hotel. The staff at the front desk really made our vacation the best it could be. Thank you Francis and Chris, along with the other staff who were also amazing. The suite we booked was 2 bedroom. It was spacious, spotless and very comfortable. The facilities are great, they have something for everyone. We highly recommend this hotel and we will definitely be back. Thank you Appalachian for making our ski trip so perfect. read more

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I am not sure what everyone is crying about in these reviews... I spent a 4-day weekend here and my only regret is not getting a room with a balcony. The reservation was made on the Appalachian Hotel property site. Aside from the contract being slightly intimidating, the result far exceeded any expectations I had. We followed through with all instructions provided to us via email. It was smooth checking ourselves in, and checking ourselves out. The room (Room 261) was immaculate. Super clean and 100% stocked with anything that one might need or accidentally forget. The room was similar to a studio suite: full kitchen, full bath; pots, pans and dishware included. Our view wasnt "grand" but we weren't in the room that much nor did we care; we were busy floating in the huge and heated (salt-water?) pool. There is also an equally enjoyable hot tub right next to the pool. The amenities were great and it is literally right across the street from Mountain Creek. Check in was at 3pm, we were able to get in a few minutes sooner and check out was at 11am. The hotel and it's grounds are beautiful, the staff was kind, the patrons were as well. There were weddings going on and families around but it was not loud. I would definitely recommend staying here; even if it's just to escape the city/work life. Safe for solo-travelers, couples and families. Again, my ONLY regret is not spending the extra $ on a balcony, would have been nice to have morning breakfast out there. This place was worth every cent. read more

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My boyfriend and I were looking for a hotel near Mountain Creek Waterpark. This hotel looked nice with a pool and hot tub. When me and my boyfriend arrived to ask for a room, the man behind the counter who seemed middle aged, lighter hair, and yes slightly balding (not to be mean but I never got his name) anyways, he proceeded to give me and my boyfriend dirty looks. He just kept saying that they were booked because of weddings which I felt they had at least one room because if I booked online I would have had a reservation. He also didn't check the computer or anything to even see if their were rooms available. A side note my boyfriend was wearing a "Let's go Brandon" T-shirt. We overheard them later on saying "He's an f**cking trump supporter" A local person from a restaurant in the resort was nice and recommended the pool and said you can just go in, to me I was thinking it was public or at least to anyone attending the waterpark. My boyfriend and I went in the hot tub. I got out and told them I liked the hot tub and asked for a room. This was hours later in which maybe they had a cancellation. The same middle aged man was there and he was rolling his eyes at me and a blonde girl who I assume is named Susie, said to me if you don't leave we will call the police. I was like okay I will leave. I said it politely. I grabbed my bag and left. However police still later showed up to reunite my boyfriend and I and helped us get a hotel. My point here is we did not make any noise or cause issues. We were potential customers. They discriminated us politically, gave us dirty looks and didn't even give us an option to leave. Just be polite and explain your policy and let us us leave. Police did not need to be involved. The next day, I wanted to go to the gift shop, I checked the lobby and asked the same middle aged man about it. He said it was closed but instantly gave me a dirty look and said "weren't you the ones here last night escorted out" I felt very uncomfortable because we weren't escorted and I left before any police were called. I'm sure the hotel and amenities are nice but the service is terrible, rude, and clearly don't care about getting new customers. Mountain Creek itself was a blast and the lifeguards are friendly. No issue there. I do not recommend this hotel, due to poor customer service. read more

This place sucks AVOID the mountain view is not at the mountain but instead faced towards the other mountain miles away, the mountain is also mediocre, the TV sucks and the volume is uncontrollable. They charge you $200 extra if you get mud on the floor (which is all carpet) and the mountain lines are guess what, muddy. The hanger i put clothes on broke when I pulled them off. and despite there no dog rule I saw many dogs and when I got into my room it smelt of dog and piss. The door to the outside balcony does not close fully so its freezing. Crappy hotel do not stay read more

SO UNSAFE during Covid. Barely any guests or workers wear masks and no rules are enforced. Impossible to distance among mass crowds. No good food options onsite and hotel staff incompetent. One of two elevators broken so you have to wait and crowd in. No maps or signage guiding guests. They couldn't even provide hand soap in the hotel rooms during a pandemic. read more

After two stays here we cannot take it anymore. From pubic hair on towels and wash cloths to soiled bed sheets to the foul ordered and dirty clothed bearded maintenance man this place is run down, acutely mismanaged and down right disgusting. Our maid service boy smelled like he hadn't showered in weeks. Honestly shocking. The staff here have as much concern for Appalachian Hotel as one would have for a vacant doghouse. I heard several horror stories from other guests in the pool. One woman told me that she awoke to find a dirty maintenance man in her room. She explained that when she screamed and who he was and what was he doing in her room, he simply laughed and said I'm here to change the air filter. Other guests complained of having damage to their cars in the parking area. In addition i heard from other skiers that Appalachian uses their fire alarm to wake up late sleepers on the weekends. Starting at 9am and continuing well past noon. I will never stay here again... read more

Stayed 2nd weekend of August 2022. FRUSTRATING: No management level personnel ever seem to be on premises. Hotel is 'run' by a foreign couple whose English language skills appear to come & go at 'their convenience! ' (In other words, Rarely are present when there are motel guest issues to be addressed) That having been said, air conditioning did not work Or broke down on a very warm & humid early August night, first of two night stay. I will say to my shock, they actually did call off-site ownership, then allowed me to speak w/ them about failure of air conditioning who assured me that issue would be remedied very next day...Next day came & No one showed up or communicated with me again about a/c. Another room did open on second day and I was moved into same. The next morning when I was to depart, this selectively English speaking couple, (male of same) had another English comprehension failure. I was now requesting a refund of ONLY that first horribly sweaty, uncomfortable night---- He claimed NOT to understand, but when I persisted he refused to call ownership as had been done on first night's stay? I left very angry, and probably was more than a little unsafe driving both myself and for others sharing the road! I strongly suggest No one ever stay here! Adding insult to injury, my credit company said they could not, (I believe WOULD NOT help!) I have since cancelled that particular credit card & opened a replacement card. Stay away, you Will be disappointed if you choose to stay here. (Attempted conversation w/ onsite personnel on day of departure took place with male 'carekeeper' from behind a locked glass door; he apparently recognized that I was upset and that would have been clear regardless of the language spoken) read more

I was bumped from another hotel in resort I here. This is Not good at all. Very 1975 decor. Old carpet. Old fixtures. No room service. It's like the Shining here. Honestly they should be ashamed of this property. Clearly something hey bought up and shuffle people too when overbooked at other properties. I'm watching a 19" Zenith TV. They've been out of business since 1982! Must be better options. Never will return. Terrible experience. read more

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Cute hotel right on the ski slopes. The beds aren't that comfortable but they are fine for a couple nights. Any more than two and I don't think I'd stay here. No restaurants in the hotel bc the ski lodge is right next door. The pool and hot tubs are open year round which was great. Not so great was the fact that children were in both hot tubs every time we went down and they were rambunctious (as kids are) but it did take away from the relaxation a hit. read more

I want to update my rating and say that next time we come we will stay through the hotel. Not an abnb. They will get my scathing review. The hotel staff was accommodating and helpful even with the limitations of having been in a non-hotel unit. They provided extra towels when the abnb bost did not. The hotel provided extra coffee and trash bags when the abnb host did not. We would have had daily housekeeping and park vouchers with the hotel. The abnb host made us take our trash, do our dishes, and sort our laundry. Nice vacation. It ticks me off that the abnb folks advertised this as a small private spot when it is their business. And they charged way too much. However, the hotel was lovely. Staff was nice when you chatted with them. Food outlets were limited, spotty. But yummy food, great beer, and a good time had by all. Thank you! read more

Stay away!!!!!!!!!!!!!! I stayed at the appalachian hotel on 11/03/17. They gave my a room key and told me to park in their garage. i pulled in and the garage door closed on the roof of my car. the sensor did not work. The worst part is after calling the police and getting a report of the incident which was on video. The put me in touch with the legal dept. they said on problem, yet when it was time to pay they said we really done own the garage it is not our problem. This corporation is a big shell game they are not to be trusted. read more

If I could give this place 0/5 stars I would. When we got up with our room instead of having a king and a queen we had a king and two fulls, we were two couples so it wasn't very ideal to have the wrong room. We also noticed it was very hot, when we finally were able to turn on the thermostat it was 85° in the room, we also realized we couldn't turn on the fan or the A/C. We called the front desk and the women there told us we could turn the switch on in the wall ac and that should make it work. It did not, it made the room hotter, it was then 87° in the room. This was all while trying to get ready for a wedding. We contacted the front desk and they said they would send up maintenance. We then had to get ready in a family members room because it was too hot to stay in ours. Before we left for the wedding, I reached out to the man at the front desk and asked once again for maintenance to go to our room, they said they would contact me when they did. They never reached out, while at the wedding we had to initiate contact and reach out once again to the front desk to see if there was any updates. They informed us there were no updates and they could not provide us with anymore portable ACs or even fans. We were just suppose to sleep in a room that was 87°. The hallways were colder than all of our rooms. The only thing they could do was offer 15% off a $300 room. Which is ridiculous what half the people are sleeping in late august heat. When we asked if we would move rooms, they told us it wasn't possible because they were sold out. We asked for a bigger discount and we had to wait until a supervisor was available. The next morning, the supervisor was at check out and had no idea about our issues and informed us she couldn't do anything and had to go to higher ups if we wanted a bigger discount. Later that day they called to let us know they would give us 50% off the room and that it was dealt with. It's now been 2 weeks and we were still charged $301. We called and they told us that there was a glitch in the system and that it didn't go through but now it should. I do not believe there was a glitch but a lack of competence in the whole staff. I've never been so disappointed in a hotel stay and I've stayed in a hotel that was on fire and everyone had to be evacuated. I would never recommended this hotel to anyone and I will forever tell everyone what a horrible place it was. The rooms are too old and ugly to cost $300 for one night too. read more

Wow reading past reviews and I have to say I enjoyed my stay, the only thing i hated was that I was suppose to have roses, chocolate, and champagne as part of a vday special, however we got non of that, but they did upgrade us to a balcony room on the top floor. Room was clean, tv was new (other reviews said old tvs were in use) and the room was comfortable, smaller than expected but still well bigger than an average hotel room. Utilized the kitchenette and balcony. Would come back, maybe in the bigger room, but no complaints read more

The hotel offers many outdoor activities that one should be prepared to take full advantage of: mountain biking, zip lining, horse back riding etc. Additionally, they offer a beautiful pool. Everything around the hotel is beautiful as far as lawn/garden maintenance etc. I was extremely disappointed that the fire place had been turned off for the season when it had been used as a selling point. Also, the bed was horrible. I have not slept on such an uncomfortable bed in decades. The televisions are extremely low quality, they must have been left over from another hotel. Yes, there were extra towels and pillows but the top sheet was visibly dirty. Considering the price, and having stayed at other Vernon hotels which were lovely, I expected a much higher standard. read more

Eh, we might have caught them on a bad weekend. We arrived at the hotel around 5pm on a recent Saturday (check-in begins at 4pm) and despite having confirmed our reservation that morning, there were no rooms available when we arrived. We waited and waited at the main desk while the hotel staff kept ducking out saying they were 'going to work something out for us.' After 15 or so minutes the only option was to use a dirty guest room (beer cans dirty tissues everywhere) to get ready as we were up there for a wedding which started at 5:30. The front desk told us they'd call a shuttle for us since we missed the last van run into town. After a while longer waiting in the lobby one of the hotel staff (Ronny?) informed us that no transportation was available, (but invited us to wait around for 45 minutes for the next hotel van). The wedding was at the Black Bear Golf Course (about 15 minutes from the hotel) so we drove ourselves over.... missing the ceremony. If your event at the Black Bear I'd consider staying closer - wishing we had picked the Quality Inn (at least we would have gotten breakfast). read more

Was pretty disappointed with our recent stay at the Appalachian. For the price we paid for the room, I was expecting a much higher quality experience. The first thing I came across was a dirty towel. Yuck. So I found a clean one.... washed my face.... OUCH. Next time I will bring my own sandpaper if I want to experience that pain. Next issue I faced.... Sit down on the couch to relax, I glance over at the (non-working) fire place and the front of it was FILTHY...greasy hand print smears all over it.... wtf.....guessing there was probably a lot of other "dirtiness" going on in the room that I did not notice. Anyway...before bed I went to the vending machine to get a bottle of water.... broken. Went to bed thirsty.... woke up the next day...still thirsty and with a semi-broken back. Most uncomfortable bed I have slept in in a long time. We will definitely not be returning to this hotel again. I think my skin is still recovering from the painfully cheap toilet paper and towels. read more