We purchased our home in February and wanted to take advantage of our lovely new pool and spa as…read morefast as we could! We spoke with several pool repair companies and when we met Dan we knew we'd found our pool professional! Dan was courteous and timely scheduling and coming out to assess our pool and heat pump. As first time pool owners, we had a lot of questions. Dan assessed and fixed a small air leak in one of our valves and took time to help us better understand the basics of our pool. Our heat pump needed a complete replacement. Pool-X-Perts was priced competitively and worked with us to integrate our pool automation system as well! It was a great experience, the heat pump went in without problem, and we couldn't be happier! Lastly, a short time after the heat pump was replaced, Dan followed up to make sure everything was still working well and we were satisfied with our install -- of course we were! If it wasn't obvious, we can't recommend Dan and Pool-X-Perts enough! If you need help with your pool, this is by far the right group to call!

These guys are great, period. Florida is a state that makes residential pool care exempt, so more…read morepeople who care for your pools are unlicensed, but not Dan he is licensed for for commercial pools as well. We tried others before we called Dan and his family to care for our pool and jacuzzi and never looked back. Also Dan has a degree in chemistry so I think he knows what certain chemicals can do or not do to you. He not only helped us by keeping our pool clean, but also helped us with our pump and thermostat maintenance. Also offered us breaks on replacement parts because he deals direct with the manufacturers than going retail. He and his wife have just about become part of the family. They are also very pet friendly as well and when they leave they do not leave your pets trapped in a portion of the yard and also do not leave gates open. If they damage property they own up to it and notify you of the problem and offer to fix the issue, they even will leave you a rubber ducky when they come by to let you know they've been there. You would be a fool to go elsewhere.

Obviously, in this damn age, you don't know who you're hiring or if they're even going to show up…read moreafter you give them a deposit. Thankfully we made a great choice using ultimate pool remodel company. They were very courteous and respectful, answered multiple questions and reply to emails and phone calls quickly. Their was very professional and knowledgeable. And in the end did fantastic work. They were not the most expensive they were not the cheapest. They were right in the middle and we're glad we chose them for the value. They did amazing work. What made it better is they kept the timeframe that they said it would need to be done. Although our job was small, they took the time to do it right and make it look great. Thank you to all their staff for their work.

Ultimate was referred to me by another professional. They said these guys really did great work,…read morewere honest and professional. Wow, they were not kidding. Jason, one of the owners originally took my call, reviewed my project and coordinated the next steps. Gabe the design technician and project manager came to my house to discuss the project in detail while helping us to select the tiles and design. Gabe was personable, knowledgeable and professional. He laid out everything in detailed and patiently answered all of our questions. Once the project began it was streamlined, smooth and finished right on time. Best of all within budget. I highly recommend these guys for any pool and/or deck. Great team of professionals and family owned! Thank you Ultimate Pool!

We had our pool remodeled. Affordable pool did a very high quality job at a great price. We highly…read morerecommend!

My pool was destroyed after Hurricane Helene. There were literally fish swimming in my pool and my…read moresaltwater generator and pool pump were destroyed. After a few months the pool looked like a swamp. I had several quotes to get the pool cleaned and running again, some of these other companies really tried to gouge me and upcharge me on things I did not want. Bob came out and gave me a very reasonable quote and did not try to upcharge me on anything. Once the pool got cleaned out I decided I should refinish it and add a sundeck. Again they could of gave me an outrageous quote since half the job was done but once again I was given a very reasonable number. Communication was great by phone, text and email. The guys who came out to do the work were very friendly and professional. The job got done in a reasonable amount of time and the pool looks fantastic. The company was know as Walker pools previously but now called Affordable so you can look up both to find them. If I ever need pool repairs again they will be the first ones I call. Really great job.

We have been using Pinch A Penny for several months and they have been great! We don't have them…read moreservice our pool, but I have no doubt they'd do a great job. They came out initially and gave us "pool school" since we had never owned a pool before. Showed us how to maintain the pool and things to monitor and look for. I now go in weekly and have my water tested. They are very helpful and let us know if anything is ever off how to fix it. They meet me at my car almost every time and carry the chlorine jugs in for me to be filled and always carry them back out for me. Really great staff!

From the owner: Shop the Lithia/Fishhawk Pinch A Penny for the best selection of pool supplies including liquid…read morechlorine, tablets, pumps, filters and more. Locally owned and operated by the Rutledge Family, we're your neighborhood pool store providing expert advice plus everything you need to care for your pool, patio or spa.

Starting such a huge project as installing a pool can be troubling, given the risks of hiring a…read moreshady/undependable company to do the work and the horror stories you hear. Thankfully, Elite Pool Designs put all of our fears to rest thanks to their amazing customer service, fair prices and excellent, high quality work. We previously had a koi pond in our backyard but, as the fish died out, realized we wanted something else back there instead. We reached out to Elite Pool and Cyndi and she came over the next day to assess our yard. As we had no idea where to start, she helped guide us through the whole process, connecting us with surveyors, tree removal experts and all of the other hidden things you don't think about when you decide "I want a pool". After the work to get the yard ready was done, we went to the Elite Pool offices to pick out the tile, lining and design of the pool. Cyndi walked us through the shape and features we wanted, and provided a very reasonable quote for everything, including, automation, a heater for the pool (hey it DOES sometime get cold here!) and a screen enclosure. Construction for the pool started in October 2024 and finished in late January 2025, and our hat goes off to Robert (owner of Elite Pool) for his help with managing the entire project. Crews arrived as needed and on time, and though there were some periods between steps where not a lot of work was being done, it was never unreasonable and given the holidays, totally fair. Inspection and electrical were simple and easy and now we are ready to enjoy our pool! For anyone in our same position, looking to install a pool from scratch but not sure where to turn, Elite Pool Design should be your first call, can't recommend them highly enough!

Poor pool service and overcharges for repair services. Charged me $99 for a bag for my vacuum and…read moreI looked and can buy so so much cheaper on Amazon. Needed wheels fixed on the vacuum and they told me take it myself to Pinch a Penny. His is after a $125 service charge. More than triple charged me for plugs for my pool fence. Bad experience and my mistake for hiring and keeping them.

The filtration system for my pool sprung a leak, I could tell it needed a new filter housing. After…read moreprocrastinating a few days I requested a quote from Flamingo which I got 12 hours later, and it was fixed a few hours after that. The total came out to around $1000 which made sense ($700 parts, $200-300 labor) and they conveniently took a card payment by phone. Eric was knowledgeable, friendly, and cleaned up after better than I would've. I'll certainly use Flamingo the next time my pool breaks.

We had the fortunate experience of contacting Flamingo Pools Service & Repairs. Through sheer luck,…read moreMaria, the unsung force in the office was able to get us set up for service on the same day as we had contacted Flamingo, even though it was a weekend. Our luck continued when Eric punctually showed up at our house to work on our skimmer and suction side flow that wasn't working. In less than 5 minutes, not only did Eric have the issue correctly diagnosed, but he was also able to keep his customer's cost in check by not recommending needless parts and labor. What completely amazed me was that Eric was sincerely interested in pleasing us and making us smile. He did this by taking some extra steps quickly that sped up the clearing of our pool, as well as sharing tips of knowledge that he has gained over many years of satisfying customers.. some of these tips were big and some were small.. let me just tell you to ask for the wite-out tip! This was one of the most satisfying and enjoyable meetings with a service provider that we have ever had. We highly recommend contacting and using this wonderful Company for your Pool Maintenance and Service needs as we will as future needs arise.

Mark and Deana are very helpful and provide reasonable input. I am sorry about the return issue,…read morebut I fail to see how that falls on the store. Take some responsibility man!

Buyer Beware - Pinch A Penny Riverview (Store #175) on Boyette they will sell you the product,…read moreconfirm the return policy, then invent an excuse to keep your money On July 18, 2026, I bought a replacement Hayward T-cell at the Riverview location (Store #175) after my existing cell failed testing. I was able to successfully get a replacement from Hayward without their help. Fast Forward: I called Riverview to confirm I could return the unused unit I had just purchased from them. They told me yes -- as long as it was within 30 days. I walked in with the product still sealed in its original, unopened packaging, well inside the 30-day window. They refused the return. Their reason? It had been "serialized" and they supposedly could not take it back. Let's be clear: this is not a policy issue. This is a paperwork issue they didn't feel like dealing with. They never disclosed any serialization restriction at the time of sale. There was no signage in the store stating this item was final sale. And their refusal directly violates the return policy published on their own website: "In-Store & Pick Up In-Store Purchases On new, unused merchandise, if you are not satisfied, simply return the item in its original, unopened packaging to the location where the purchase was made within 30 days for full refund." They confirmed the 30-day return on the phone, then denied it in person with a made-up technical excuse. That is not a misunderstanding. That is a deliberate decision to ignore their own policy when it became inconvenient. For a business that constantly promotes itself as "family-owned," the way this location treats customers is revealing. I look forward to the family owners publicly defending this practice. Choose another store and not this one Pinch A Penny Riverview store #175, especially for higher-ticket equipment, get the return terms in writing before you pay. What they say on the phone and what is written on their website means nothing once they decide they don't want to process the return.

Neo is my hero when it comes to keeping our pool looking crystal clear during this intense heat and…read moredownpours. He is always ready to help and suggest the best and most affordable products that get my pool looking clear and algae free.

Store Location - Valrico FL…read more Extremely poor customer service. I work full time and cannot ansnswr phone calls, there text was best from of communication. I wasn't satisfied with the tech and asked nicely for an explanation on certain things and also asked politely if they could do a better job when it comes to cleaning the pool. I received a text from them with the following: We do not take any instructions from anyone. We closed the skimmer valve last week to protect your equipment from any damage because the water level is too low, and you are treating us like we are your slaves. We do not like the way you talk. We are closing your account. Please find a different company to service you. We will issue a credit to you shortly. I was in absolute shock with that customer service. When I proceeded to call the store and speak with a supervisor I explained to him that I am the paying customer to which his response was "so what". He also then accused me of not answering the phones calls, to which I explained I work full time and do not have that capability. To which he said, "well your calling now aren't you" he then proceeded to hang up the phone. All I asked were some simple questions via text and were politely asked. Being a first time pool owner, some things I did not understand. I also asked if the tech could "please" do a better job and cleaning the surface of the pool. Pinch a penny response was "we don't take instructions from anyone and we are not your slaves" no your not, but i was a paying customer and therefore my requests should be listened to and treated with respect. The supervisor was extremely aggressive on the phone and has no idea what it means to provide customer service. He was rude, uncaring and obnoxious. A DFS complaint has been filed

I will just say that I had a totally unacceptable experience recently with the terrible employees…read morein this store. As a 10 year customer, I was very dissatisfied and disappointed with the regional manager's response to my report of the poor treatment that I received. I will be taking my business elsewhere from now on.

I walked in to get information about having a new heat pump installed, and the worker was rude…read morecondescending and told me I needed to look on the website although I was the only customer in the store