Everyone is very nervous about new windows and me especially. Are they any good, will they rush…read morethrough and do a crappy job, will they leave me with a mess, will they look nice? All these concerns and more. I'm a detail oriented guy that can find fault with just about everything, I know, not healthy. BUT, let me tell you while giving major praise and satisfaction thanks to Todd, the owner of Windows, Doors & More. His crew showed up 30 minutes prior to start time every day! I say "crew" BUT, these guys were true Craftsman and I mean Craftsman. The Team, Steve, Jacob, Ian, and Bill worked together like a fine tuned machine. A look and a nod in the place of words. WOW. Their personalities made it actually nice to have them around and working on my home. If you have a question, they stop what their doing, follow you, and listen intently with a true response. They even took extra care to help me and be certain my wood blinds would fit the new windows. Extra trim required, Not a problem. I look at these windows and completed installation with pleasing amazement. I'm not kidding, everything looks and operates beautifully. For a guy that's hard to please, I couldn't be happier. Also, their pricing is more than competitive and their products are top rated when you do the investigation. I addition, the painted commented that the woodwork was done and nailed the way it's supposed to be done unlike other work he has seen. Hats off to Todd and his team. Even now I look at these windows and smile in satisfaction. Thank you from the bottom of my heart.

We purchased our home's windows and one of its doors from Todd's company. We found them to be…read moreexcellent craftsmen, dependable, and great to have replace the builder's windows in our home with very high quality "new construction" zero maintenance windows rather than pocket windows which would have diminished our home's views. I highly recommend Todd's company. Their price was very competitive, not even close to the most expensive, but certainly not the cheapest. Buy once, cry once. One of the window companies he represents was the only one we found (we looked at many) that offered colored vinyl extrusions where we could have white on the inside and a tan color outside (never needs to be painted, even if surface is scratched). Lifetime warranty too! We recently hired him and his team for more work, replacing the screens with windows on our screened porch (no more cleaning up pine pollen). We had them add a custom bar top along the window sills. It looks great and is a wonderful way to enjoy the view of our back yard, even if it is raining or in the winter. Call him, you will be happy you did.

We had some windows replaced 13 yr. ago (much needed!) and recently 1 upper window appeared to have…read morethe seal broken. It MAY have gotten hit, as there was a hole in the screen. Anyhow I called Window World and they ordered the replacement, shortly thereafter they replaced it -- didn't charge one red cent! I'd read the warranty and wasn't 100% sure -- but they stand by their warranty! Then we had another larger window which was starting to leak, and the home is 30 yr. old, so we had Window World come out and measure and did the custom order for the size. It came in and was installed perfectly! NO issues! The quality is great and the service is fantastic too!

The end-to-end process was outstanding. From the initial meeting with the design consultant Jason,…read moreto regular office updates on production status, to the exceptional installation from Silva and Reno, everything was issue free and an awesome experience. A bonus was that though given an 8-12 week production estimation, our windows were ready in just 4 weeks. Such a great experience and from our perspective this is a company-wide goal. We have a condo on the beach in South Carolina that we need to replace both beach facing balcony sliding door/window systems and after doing due diligence with those quotes have ordered them from WW as well. Thank you Window Word of Raleigh for the fantastic experience.

If you are looking for doors or windows in the Triangle, save yourself some time and go to Kelly…read moreWindow and Door, Inc., a family-owned business and the only local ProVia showroom. We took the ride out to Cary to get a sense of the actual door, the finish we wanted, along with available options. Their sales specialist, David Boyd, was extremely helpful explaining the product line and Kelly's business model. David came out to the house and helped us find a door that fit our budget without sacrificing the look and features like glass we wanted. He took the measurements and explained the process from the point of sale to completion of installation. He walked us through the ProVia product warranty. We did our homework and got two more quotes, but Kelly was the clear winner in pricing and the fact that they are the only 'Platinum' ProVia dealer in the Triangle. Best of all? No franchise pricing games like the other two estimates. Their quote was transparent and actually more affordable than the 'big name' companies. While the price was more affordable, we looked at each company in totality. We highly recommend Kelly Window and Door, Inc. a high-quality experience!

We had 48 windows replaced recently and are pleased with the results. The quality of the windows…read moreare great. They have a show room so you can see the quality of the product and how they work. We received multiple quotes from different companies and the quality of these were comparable to the high end windows but the price was more reasonable. The sales and installers were great! We were communicated in a timely manner throughout the process. The windows were installed within a week. The installation team were two brothers who were amazing! They worked tirelessly, were pleasant and always arrived 15 mins early. The project manager checked on progress each day, sometimes more than once. We highly recommend this family owned business.

Brad was great, excellent communication skills and product knowledge. He arrived as agreed and we…read morediscussed our needs. The technology to measure each door was spot on. Doors arrived on time and Brad did the install. The door color match our wall paint the look is stellar. Yes I would recommend to a friend.

Brad did a great job. He also gladly returned to replace the doors, when we discovered damage. His…read morework was excellent.

He was on time and rescued us from being locked out late night! He was able to resolve the issue…read morevery quickly and gave us helpful tips too! Thank you! A little pricey though I guess because it was late at night.

Dont usually write reviews but after the morning i had I'm grateful! i contacted good door after…read morereaching out to two other locksmiths who couldn't seem to make a key for my car. liam the technician was the only one who managed to do it. quick and fairly priced as well. Wish i contacted good door before wasting time with others this morning!

From the second, I contacted Masterpiece Windows everything went smoothly and professionally. Ken…read morewas wonderful Coming out to the house to measure. He gave me multiple options so I could make the best decision for our window choice. And Merric did the absolute most wonderful job installing the window. Excellent workmanship. I couldn't be happier. Just a side note , I am very particular about things and I am ecstatic with the final result. It is stunning!! I highly recommend this company. They are top notch!

We went with Masterpiece Windows for replacement windows and a screen door and we're so happy we…read moredid. They were very professional, on time, and friendly. They made the whole process a breeze. Everything was taken care of and looks fantastic!

We had all the windows in our house replaced. My Guys happened to be the 3rd of 3 quotes that we…read moregot, and there was really no doubt after the salesman left that we were going to choose them. The price was reasonable, the product is excellent quality, everyone was really nice, and the workers were wonderful! They were respectful of me and my home, and they were good enough to clean up after themselves each afternoon. We are more than satisfied with the finished product (and a lower power bill!).

We had craftsmen from My Guys replace all the windows in the house. Then we had them install a new…read moreroof & gutters. They recommended an exterior painter. He had to coordinate with the roof/gutter jobs and the rain, and he did. Then we had them replace a wooden gate. (1) The owner/salesman that handled each major transaction was no-pressure, and extremely knowledgable about windows, roofs and infrastructure. He explained our options and we picked. (2) Most importantly, the workers were highly skilled craftsmen. We had to wait months, but the one time we didn't [the first wooden gate built by someone else], we had to pay to have it torn out and rebuilt properly. (3) They communicate promptly and frequently with us. This is rare, we have found. (4) The craftsmen are all polite and neat. (5) Further, we decided to replace the old wooden soffetts with Hardyboard and wanted the joists tied to the rafters while everything was exposed. This turned out to be a non-standard project, which they had to figure out on the fly. They did, which revealed to us that they are well supervised and have, on staff, a super-skilled carpenter: another rarity. (6) We just reviewed the electric bill. This house is generally among the most energy efficient according to Duke Energy. The new windows are a significant part of this. I saw this first hand on a sunny day. With the sun beating down on a south-facing window, I observed, upon opening it, that the heat portion (infrared) of the sunlight was almost completely blocked by the new windows. Once opened, I could feel a blast of heat from the direct sunlight on my face that was absent when the window was closed. This works in both directions - keeping the heat in during the winter and out during the long hot summer. We decided early on for house upgrades, that we would do it right, or not do it at all. We plan to live here until we go to the Happy Hunting Ground. We are extremely pleased with the materials and workmanship, and recommend My Guys without reservation.

Repeated instances of not showing up, even after assistance from the owner. Still waiting for…read morecorrect door to be installed. I sure wish I had my old door back, but they ruined it taking it out. New door made incorrectly.

No issue with windows or installing crew. The issue is the salesman stated that the Sunrise…read morewindows had a .22 U# which is much better than the U# .28 offered by others. Then without our knowledge the salesman demonstrated and quoted a Sunrise Window with a U# .28. (Sunrise does offer a special package with a U# of .22). My issue is I thought the quote was for windows with a .22 U #. You can buy windows with the same LE 366 glass for less than half the price. In my opinion the warranty is not worth the extra cost.

From beginning to end they did a great job. I had them put in a huge wall of Bi-Fold doors to our…read moreliving room. Kim did a phenomenal job of staying in touch, even providing builders info if I needed it. She ended up quoting me 3 or 4 different sizes and worked over the course of 3 months to keep project going. Very professional and helpful. When it came time for install, the guys worked hard and finished in one day instead of two as quoted. Feel great about the product and the fact that the company will stand behind it. Will definitely use company again for any glass project I will have.

Great delivery team! Easy and professional call to order and delivery our 60" glasss for a wooden…read moretable . Perfecr

The product is relatively good but The customer service/follow up from all levels in this company…read moreis beyond terrible. I have tried to speak to several people in this company and in general they are completely unresponsive. It has now been over 8 months and our job is still not done. I am shocked as several years ago I used Pella and had a nice experience. My wife and I have tried to give Pella Raleigh the benefit of the doubt- but they have showed they do not care about us/customers. Emails/phone calls go unanswered, they installed windows and didn't clean them like they told us they would, installation left mud/debris all over, etc. I could go on and on. This has been a painful process and we still don't get responses.

Way too expensive. 12K for 4 windows, 34x58. If they were solid gold, maybe. but they are vinyl.read more