I will start off by saying that I only dealt with one of four stylists, this salon looks wonderful but they need to rethink some of their staff!!
The following review is a copy of a text message conversation I had with a hair dresser from Aphrodite Salon after they weren't at the salon when I showed up for my appointment. I called (it went to voicemail) and they texted me back with this....
Stylist: So sorry! I completely forgot!!!!! I'm in the hospital visiting a friend
Stylist: I feel so bad
Me: So you can't do it today?
Stylist: No I cannot, I'm very sorry I Ann plucking up new color tomorrow, and my next free day is Thursday I just feel terrible about this
Stylist: "picking up
Stylist: This week has been a cluster f*** I'm sorry
Stylist: I'm So so sorry!!
Me: ok let's just forget about the whole thing since you can't today...I drove 30 min to get into town :/...
Stylist: I'm sorry. I didn't put it on the schedule since it was afree service. But if you don't want the service anymore I understand, and I can find a new model.
Me: yea I will just do it myself, best of luck to you
Stylist: ...okay...
Stylist: I'm sorry, but if I'm at the hospital chances are some truly awful stuff had happened, and I apologize for being a tit and forgetting about the appointment.
Me: I appreciate the offer, it's just that I kinda had a feeling that you wouldn't be there when I arrived, not because of you... Just seems like people our age always do that... I'm just kind of surprised because it was a professional service. But it is what it is and I guess I like doing my own hair so I can keep the credit. Thanks for texting me back after I called instead of leaving me hanging, I appreciate it!
Stylist: I have never bailed on a client before, so there is no need to be rude. Also it is a200$ service I was doing for free, so no need to take a stab at my l
Stylist: ack of being professional. I think you should do it yourself, because it was a simple mistake, and I'm at the hospital. HOSPITAL. So Thankyou for
Stylist: being insensitive while I say goodbye to a close family friend. I was on my way to you now.
Me: I think you misunderstood my text, I didn't not mean to offend you...
Stylist: I hope so.
Me: I wasn't taking a stab at your lack of professionalism, it was a free service after all so it's not as important. Like I said I appreciate the offer and I wish you luck in finding a model!
Stylist: Are you sure you do not want the service anymore?
Stylist: I could even come to you
Me: thank you for the offer but I don't feel very positive about this after our negative interaction just now. I hope your friend/ family member is doing well!
Stylist: Thankyou. Sorry. read more