I cannot recommend Arti enough! From the very beginning, the interaction and process were a 10/10…read more We coordinated a house visit to diagnose the issues with my fridge, and he was very thorough, asking for all the details and sending a confirmation email for the appointment. He also sent a message the following day when he was on his way, which helped make sure I was prepared to receive him. He was professional, fast, and made the whole experience easy. Highly recommend.

ArtiFix was prompt, friendly, and helpful when I contacted them about a problem with the spin cycle…read moreon my washer. After diagnosing the problem, they were back the next day to fix it and the cost was exactly as quoted. I went from thinking I needed to shop for a new washer to getting a nicely priced fix. I will definitely contact them with any repair issues in the future.

Prompt response time, good service with warranty for 3 months if something breaks. Would recommend.read more

*Update* I was contacted by the dispatcher and manager(?) and they admitted there was a lack of…read morecommunication. We all make mistakes and I was glad to hear that they stepped up by admitting there was fault. My part came in, they got installed and did a good job. I will use their services again* So far, not impressed. Received a text from tech that they were on their way to my job, replied with thumbs up. Hour and 15 min. later, I called office to ask about the delay...they said they would contact tech. Got a text back saying that tech was on the way. Showed up hour+ later. Could not "fix" icemaker, need to order part. Sent me quote, I approved quote 4 days ago, haven't heard any response. Communication is key, have not experienced that. I am a real estate broker

When our 2-year old dishwasher stopped working and started giving us an error code, we called…read moreExcellence Appliance Repair. Scheduling the repair was quick and easy. Oleksandr arrived at the scheduled time and quickly diagnosed the problem. He had a replacement part on hand. Took only a few minutes. Dishwasher is now working fine. Very happy with the ease of scheduling, speed of service, and price. Will definitely use this company again.

The initial pricing was higher than expected. However, once I was able to speak directly with the…read moreowner, he was very responsive, took time to review the situation, and worked with us to arrive at a fair cost. I really appreciated his willingness to listen and help make things right. Overall, I believe this is a company that wants to do right by their customers. I would still recommend them -- be sure to confirm pricing and approvals in writing before work begins.

I requested a repair for my washing machine, and also refrigerator. They responded immediately…read moreafter telling me the estimated quote and went right away to my home. The price went bit up a little since the repair for my washing machine is that complicated but overall, they are efficient and great with the job.

Sergio was on time and prepared. He quickly knew the problem with our oven…read more It cost about what we were thinking,less than $500. He was in and done quickly on a holiday weekend! Such a very nice guy!! Thank you so much! We're cooking with gas once again!

Dmitro was our technician. He was prompt, courteous and quick to identify a burnt out fuse in our…read morebuilt in microwave. He's obviously very skilled and fixed the issue all within half an hour. I sent out multiple requests for diagnostic pricing on yelp yesterday and u appliance came in with a quick response and most reasonable price, half of what another company quoted me. They were able to schedule me the next day and were very responsive. Highly recommend this company and will be using them again in the future.

This repair service is simply the best! I recently had my GE…read morerefrigerator fixed that has been leaking. Not only was the technician Alex very knowledgeable and nice but he fixed the problem at a very fair price!! He left the area very clean also. I totally recommend this company and will use them again in the future if any of my other appliances have issues,

Did another service with Richard and he got our dryer fixed along with our vent cleaned. Was on…read moretime and affordable. 10/10

Responsive, friendly, knowledgeable and got the job done quickly. Val and Richard were great. They…read morecleaned dryer vent, and installed a new outside cover to the dryer vent. Bonus they also caulked and sealed the vent above the oven/microwave! Great prices too. Thank you guys!

Just called Ben for advice / potential service on if I should repair a Samsung fridge since I was…read morereferred to him from Yelp from another vendor who didn't service fridges. Ben was super informative and was able to diagnose my common issue over the phone shortly, saving me a service call and charge for a potential issue that wouldn't have been worth it to fix. This is great service - doing what is in the best interest of the customer from a pricing, time, and effort perspective. If I have issues, I'm more likely to reach out to him again. Thanks, Ben!!!

Ben is a self-taught handyman who badly botched a repair of my ice machine, which caused a leak…read morethat ruined my hard wood floor. When I assumed it was an honest mistake and tried to work with him, he hung up and said floor damage wasn't his problem. I got another professional on video showing that the issue was Ben's mistake in using the wrong part on a water value, and had to take him to court. I won small claims for thousands of dollars but Ben did not show up and has ignored his legal obligation to pay the claim. Do NOT hire this guy. If you must, I suggest you ask to see his license because I am pretty sure he doesn't have one. I've seen other positive reviews so I'm sure Ben has good days where he does good work, but be warned that if something goes wrong and its his fault, he will run for the hills and leave you high and dry. You can see for yourself by looking up case J3-CV-24-001724 on the Travis County site of public records: https://odysseypa.traviscountytx.gov/JPPublicAccess/CaseDetail.aspx?CaseID=5326697

I have been using Tony since 2012...Just used his service again today in 2026 and he never…read moredisappoints. Easy to contact and in most cases can come out the next day depending on the area in ATX. He always gets straight to the point with no up sale. Great service - TONY IS A PRO!

Tony responded quickly to my call, came out a couple days later and said the bearing was shot on my…read moreold washing machine and it was not worth fixing. I was disappointed but I believe him, it gets crazy loud during the spin cycle so it makes sense. I will call him again in the future.

They: -Arrived on…read moretime -Diagnosed the problem with the oven and gave me options -When I asked if it was worth repairing a 15 yr old stove said YES -worked fast (although he didn't seem hurried, just efficient) -petted my dog and showed me a picture of his kitten! Really recommend

We had a dangerous natural gas leak from our gas range. After shutting off the gas we had plumbers…read morecome out on 2 occasions to check the supply line, which was fine. We then had a HPS tech come out and check the unit and could not find a leak despite the plumbers leak detectors going off previously. After the second plumber again detected the leak coming from the unit (see pic), I called HPS back, they initially told me they couldn't help and to call the gas company! I asked to speak to the manager. He called back and looked at the picture and said he thought it was the gas tube. We set up a re-check appointment for 2 days later, then texts me last minute and cancels, saying he couldn't get the tube. It was supposed to be a courtesy re-check but they flaked out and said to call someone else. I accepted their offer to destroy the service fee check but they still wasted my time and left me without a working stove. Very unprofessional. I had another company come over today, found the leak, and fixed it in less than one hour! It wasn't the tube! Lastly, after checking with Dacor, HPS is not an authorized service company.

I can not thank Jeff Yarrow enough for being so professional fixing our dishwasher that broke down…read more On top of that, he is a super nice guy, and very knowledgeable. We called him Friday evening, and he came over Saturday noon. Did I mention he is super honest? He Is!!!!! He is on our list for appliances repair now!! Thank You Jeff!!

Next day service, very knowledgeable, reasonable price, and very friendly. Saved us by diagnosing…read morea problem and for the dryer back running. Five star service.