Great staff and helpful thru my rehab and knowing I am getting stronger from it! Very caring…read morehelping, me getting thru the pain from surgery.

Just had my fourth experience with Vitality. I had left previously after being ignored by empoyees…read moremore interested in talking than working and wouldn't have considered them again, but my medical provider sent my referral order to them. I was happy for 6 treatments, then I wasn't! This time most of my treatments were 63 minutes with 10 minutes of it rest time. I would get 5 to 7 different treatments (depending on how busy they were, or the time needed on each). My last session, I did 4 treatments in one hour, most of it waiting around for my technician, or equipment. I had another appointment, so I told them I had to leave. Next visit I asked to speak with Dr. Steve and he took me aside when I got there. Before I finished my first sentence he said "then you can leave, it doesn't matter to me". We had a talk for 10 minutes. His attitude was that it was all my fault, I wasn't patient enough, I shouldn't look around me during my rest periods, I was totally at fault for being unhappy with having to give priority to other patients. He took no responsibility for overscheduling, not managing his technicians timing. He said I didn't know which patient was in line before me (well, he didn't know either, and didn't bother to check). His attitude was, narcissistic, adversarial, impatient, not once apologetic. He kept mentioning his Christianity (as if I am not) and how it made him such a good person (as if I am not). He was so holier than thou he had no understanding/compassion or encouragement to give him a second chance. Not a very Christian attitude at all. There are so many better facilities, such as ATI and Progressive in Green Valley. If you have a choice and are a senior, don't go to vitality. They seem to prefer younger vibrant customers with "real" injuries, not old age afflictions.

I had a pinched nerve and vertebrae in my neck. So my GP sent me to this fine establishment that…read morehas been here in GV for over 20 years! John Olsen and his attentive staff take very good care of you on each and every visit. I was scheduled for 8 visits but was cured in 3 visits. Just cannot say enough about my experience, healing in a short time!

They have no customer service will not work with Seniors for convenience not friendly or helpful at…read moreall

These are the best PTs EVER! I've needed to go for a knee, then a shoulder, then for balance after…read morea fall over a one and a half year period. Every time it was a great and restorative experience. I read some of the negative comments below that just don't make any sense with what I saw over my 3 therapy plans. They know what they are doing and they are doing it well. I had no problems with billing or anything else.

I can't say enough good things about the care and treatment provided by the entire team at…read moreProActive PT. They truly care about your well-being and give you the attention that's needed to help improve your health and healthy lifestyle. I went for nine sessions for a knee issue and was treated wonderfully by everyone. They celebrated my successes and made sure I was healing and progressing each time. I experienced two sessions of dry-needling at the suggestion of Scott and I am so glad I did. This treatment did wonders for me. I'm so grateful to have ProActive in Green Valley! Thank you all for giving me back my active lifestyle. Watch out pickleball courts--I'm heading back out!! Maribeth Kwasneski (62 years old)

From the first telephone call, I was treated with compassion and respect and that treatment…read morecontinued the whole 6 weeks of therapy. Due to a car accident, I had 2 broken legs and a broken wrist. Jon and his team helped me graduate from using a walker to walking unassisted. Jon also helped with my vertigo issue. After one treatment the symptoms were alleviated. Several Clinics in Green Valley would not accept me as a client due to the fact my injuries occurred in a car accident. ATI will continue to be my go to should I need further treatment in the future. Thank you Jon and team!

I have been disabled for many years and as I age, the discomfort (pain) only gets worse, thus me…read moremaking an appointment with the Pima Pain Center. Your patent information system is extensive to say the least. Which is tolerable, only IF the medical staff studies the information Before visiting with the patient... During my visit, I completed the info. packet to the best of my ability and it was immediately obvious the doctor either did not read it, or simply ignored it completely. The doctor Only offered treatments that I documented that I was not interested in, and offered Nothing that (I documented) I Was interested in. It should be noted, the procedures offered were things the doctor would made much more money doing, than simply treating me as I outlined in the registration/information packet.

It is troubling to me that the main door to the Green Valley office has no handicap parking and no…read morecuts in the curbing to allow wheelchairs or walkers easy access to the sidewalk. This makes no sense, since a large number of patients use wheelchairs or walkers. This is not good patient care! Why is this? Can it be fixed?