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    ATI Physical Therapy

    5.0 (1 review)
    Closed 7:00 am - 7:00 pm

    Services - ATI Physical Therapy

    Physical therapy

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    3 months ago

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    Vitality Spine & Sports Physical Therapy

    Vitality Spine & Sports Physical Therapy

    2.8(16 reviews)
    3.6 mi

    Great staff and helpful thru my rehab and knowing I am getting stronger from it! Very caring…read morehelping, me getting thru the pain from surgery.

    Just had my fourth experience with Vitality. I had left previously after being ignored by empoyees…read moremore interested in talking than working and wouldn't have considered them again, but my medical provider sent my referral order to them. I was happy for 6 treatments, then I wasn't! This time most of my treatments were 63 minutes with 10 minutes of it rest time. I would get 5 to 7 different treatments (depending on how busy they were, or the time needed on each). My last session, I did 4 treatments in one hour, most of it waiting around for my technician, or equipment. I had another appointment, so I told them I had to leave. Next visit I asked to speak with Dr. Steve and he took me aside when I got there. Before I finished my first sentence he said "then you can leave, it doesn't matter to me". We had a talk for 10 minutes. His attitude was that it was all my fault, I wasn't patient enough, I shouldn't look around me during my rest periods, I was totally at fault for being unhappy with having to give priority to other patients. He took no responsibility for overscheduling, not managing his technicians timing. He said I didn't know which patient was in line before me (well, he didn't know either, and didn't bother to check). His attitude was, narcissistic, adversarial, impatient, not once apologetic. He kept mentioning his Christianity (as if I am not) and how it made him such a good person (as if I am not). He was so holier than thou he had no understanding/compassion or encouragement to give him a second chance. Not a very Christian attitude at all. There are so many better facilities, such as ATI and Progressive in Green Valley. If you have a choice and are a senior, don't go to vitality. They seem to prefer younger vibrant customers with "real" injuries, not old age afflictions.

    ATI Physical Therapy - sportsmed - Updated May 2026

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