With this company, the old adage "The customer service is always right," is totally ignored! He argued with us about the work his two men did (he wasn't here and didn't even see the work except for pics we sent), telling us that they didn't make any mistake. This went on for weeks, even as he said he wanted to come to a resolution. He NEVER once saw that we might have a point in wanting the all work on one window awning changed. He did offer to fix it IF we have him considerably MORE money! Finally, he came out to take his own pictures and see the work. The first words out of his mouth were, "I see what you're talking about." Followed by, "But I still don't think my men did anything incorrect.". Again, this time in person, we went over the same arguments. Finally, he said, "If you don't pay me, I'll put a lien on your house and see you in court.". Trust me, Do NOT do business with this man. read more