We got off to kind of a rocky start because I had understood their rep was coming between 12:00 and…read more1:00. He didn't actually arrive until almost 5:30. He was tired from a long day and didn't do the best job on my carpet. I let the manager know and he offered to send a new guy first thing to re-do the cleaning. The second person did a perfect job, and I'm completely delighted with the results, and impressed that the manager took my complaint seriously and made it right efficiently and at no additional cost to me. I'd absolutely recommend Stanley Steemer for your rug cleaning needs.

No stars. Was told today that someone would arive between 12 and 5 then they called and said they'd…read morebe there at 2:30 then they said it woukd be after five then they called and said they're on their way at 5:30 They show up after 630 and I told them to leave. Will not hire them again!

Incredible commincation and rapid response to resolve my issues. Fantastic. I would definitely…read morerecommend them.

The worst company I had ever seen in my life (I am almost 60 years old). Their "project manager"…read morehas no idea about basic repairs and charges the insurance at least 2-3 times more than a good handyman (not a professional). In fact, Paul Davis is an intermediary; they have no their own maintenance workers. They take the contract from insurance and then hire the cheapest handyman they find (some of them with no stable jobs, just hired by day) of course to make big profits. Their work is slow, low quality and expect you to pay a part to move faster. Never ever hire these guys!

Did a great job painting some rooms. Very clean working habits. Highly recommend.read more

From the owner: The Home Cleaning Specialists…read more Albemarle Cleaning and Restoration Services is a full service residential and commercial cleaning service in the Charlottesville, VA area providing a dependable, reliable service with 20 years of experience. Albemarle Cleaning and Restoration provides professional, top quality cleaning for home, office, and business. We also specialize in damage repair for fire, flood, and smoke. Call today for a free estimate. We want to be your cleaning and restoration service provider! * Detailed residential and commercial cleaning * Remedial cleaning/painting * Exterior power washing * Painting and handyman services * Exterior landscaping and hauling

These guys are simply the best in their business. Bodi, the owner, works very hard to give his…read morecustomers the best service. He also understands the special needs of his customers. I am severely handicapped and he took that into consideration. I easily give them five stars and my appreciation for all that they did for me.

From the owner: H2O Disaster Services is a water damage restoration company that provides water damage cleanup,…read moreremoval and emergency response 24/7 throughout Charlottesville VA and the surrounding areas.

Our home suffered extensive soot damage due to a gas company incident, leading to a six month-long…read morecleaning and restoration process managed by Rainbow Restoration in Charlottesville. The experience was marked by poor communication, lack of oversight, and careless treatment of our belongings. Key problems included delayed and inadequate packing of personal items, damage to property during cleaning and restoration, subpar repairs (such as the minwaxing of countertops and sloppy painting), and unsanitary conditions left by workers (urinating all over and around the toilets). Carpet installation by Sherwin Williams took three repeat visits to correct the initial unprofessional installation. We had to often intervene to document losses and secure appropriate reimbursement from insurance, ultimately recovering significantly more than originally proposed by Rainbow. Despite some helpful individuals (notably the 1800 Pack Out crew and certain staff like Cody), the overall experience with Rainbow Restoration was unsatisfactory. While many of our issues were ultimately corrected under the direction and persistance of Cody, most of them could have been avoided with better communication and oversight. We recommend stronger oversight, professional cleaning services, and better communication with clients in such situations. By the end we felt more like an insurance claim rather than the home owner and customer. Not recommended for whole house clean up and restoration. I would have liked to have written a positive review, but the positives were few and far between.

I am very pleased with the quick response. The Rainbow team was efficient and professional during…read morethe process. I met the team evacuating the water and they were impressive. Shawn communicated to us during the process. I met the rest of the team I wish I had gotten more names. They were all helpful. Tony finished up with setting the furniture and even came back to clean up drywall dust in the bathroom. Making a second trip to clean was over the top. The tenant was able to move back in after a relatively short time. It could have been much worse. Thank you, Rainbow!!!

Would give zero if I could. They were contracted by our insurance company well over a month ago and…read morehave known we've had an unusable kitchen due to mold. They've dragged their feet and have not communicated any idea how long the remediation will take . We've had to get our insurance adjuster to contact them several times as they do not respond to us and have not done any work. Instead they've started other jobs and given vague responses about when they'll get to us. The damage has gotten worse in the meantime, and to add insult to injury, when they finally came for a few hours yesterday for a preliminary cleaning, one of them backed the van into our garage door. At this rate we will be out of a kitchen and dining room for months. Avoid this company at all cost,

I wouldn't know if Service Master of Charlottesville is good or not. Their mold damage estimator…read morewas on time, very helpful and extremely professional. Unfortunately, it took their Admin 2.5 weeks after his visit to send me an estimate. If they can't be trusted with sending in an estimate in less than 2.5 weeks, I wouldn't trust this organization with fixing my mold problem.