Great selection of woodstoves knowledgeable salespeople, professional installers who did a great…read morejob, and instructed us on how to use the stove and break it in. All around great experience,and we love our woodstove!

We cannot say enough good things about the staff and crew at Edwards Hearth & Home. When we finally…read moregot around to investing in a fireplace insert, we checked a few businesses, but from start to finish, Edwards was simply terrific and there was just no comparison. Not in products, and definitely not in service. They're all so knowledgeable, helpful, friendly, and conscientious. The whole experience was more like working with close friends or family. We highly recommend Edwards Hearth & Home!

Caveat- have not used their services so cannot attest to quality of actual work. However, I have…read moresubmitted online forms, called multiple times during business hours over last 4 days to try and get a quote. I have not received any form of communication on their behalf. Even a "thanks for calling, we are busy" is a professional touch. Given the limited number of fireplace maintenance folks in town, hoping they reach out and remedy this and I can change my review.

I have two gas fireplaces that had difficulty lighting. I called Wooden Sun to service the two…read morefireplaces. Wooden Sun cleaned electrical junction switches, including wall switch and told me the fireplace was igniting consistently. Was told that further problems might indicate a failing valve...whatever that is. Wooden Sun told me the den fireplace was not generating sufficient millivoltage to light the burner. They cleaned this one too, but said the mill voltage was still low and would recommend replacing the pilot assembly as first step and to replace valve as suggested for living room fireplace. I agreed to replacing pilot light assemblies for both fireplaces. But was told they didn't have parts with them in their truck and would have to return. The service call fee was $165 and Wooden Sun advised me that second service call to bring parts they didn't have with them would be an additional $165 service call fee. I objected to paying for two service fees. I was to that pilot light assembly cost would be $400 each plus service fee of $165 plus labor. The afternoon of their service call both fireplaces stopped working and would not ignite after repeated attempts. I called Tiger Fuel after Wooden Sun would not return to correct their failure to perform and service for my two fireplaces. Tiger fuel replaced pilot light assemblies in both fireplaces for under $200 each, and the fireplaces have ignited consistently since without issue. I would not recommend Wooden Sun as a service repair for gas fireplaces.

Excellent experience buying a Stuv wood-burning stove from Acme…read more Jim S. was extraordinarily knowledgeable, helpful, and responsive during the selection, shipping, and installation phases, answering questions by email and providing lots of information and tips. Couldn't have asked for a better experience and will definitely buy from them again. Highly recommend Acme if you're in the market for anything fire-related.

They are great when you're buying. The second you pay, they are impossible to get in contact with…read moreand make up excuses for why the product is delayed. Benefit from being the only place in town. Better off buying in Richmond.

I'm in a jam with my chimney, and they fit me in right away. Very thorough and excellent knowledge…read moreand not condescending when explaining things.

Very professional and thorough inspection, excellent technical skills. We plan to be regular…read morecustomers.

There are not many repair people in the C'Ville area so Mark is a busy guy but he knows his…read morebusiness and is super friendly. I had a propane fireplace giving me fits and Mark came out and was able to diagnose the issue to a faulty wiring harness. He ordered the new parts and was back out in two weeks to finish the repairs. Fireplace works great now. Mark has great customer service skills and is very personable.

Mark is a very knowledgeable and very professional businessman. We really appreciate knowing thst…read moreour fireplace will be servixed the correct way.

Called to schedule a chimney inspection during the winter months. Had to wait for an appointment,…read morebut it was worth the wait. Jonathan thoroughly inspected and cleaned our fireplace chimney, he even got onto our roof to look from the outside! We will be doing some repair work and will contract Blue Ridge to do the work. Jonathan was very honest regarding the scope of work that needs done and the cost of service has been very reasonable. Not only do I recommend this company because they are a small business, I recommend them because they are an excellent company and a pleasure to do business with.

Chase with Blue Ridge Chimney Services was wonderfully knowledgeable, direct, and honest about the…read morecondition of my 200+-year-old chimney. While it did need cleaning, which he completed quickly and efficiently, he also inspected my damper and said that it did NOT need to be replaced, which I was surprised at!! I must also give a shout-out to Rhonda, the scheduler, who was a delight to talk with and gave a reminder call about the upcoming service - which I had forgotten about! Thanks for making my chimney sweeping experience such a pleasant one!!

Johnny Brash of Crash Fireplaces didn't just take care of it, he knocked it out of the park!…read moreProfessional, great workmanship, and left everything clean when finished. Most of all, honest. I thought I had a major and pretty expensive issue. He identified the real issue, and took care of it. Very appreciative, and definitely reccomend!

Great work, great prices. Quick to answer calls.friendly. would recommend for any fire place…read moreservices repairs or replacing. Wood or gas.

Mid-Atlantic Masonry Heat…read more We just had the pleasure of having Mid-Atlantic Masonry Heat come out to our home to service our fireplace. After many years of usage the walls were developing cracks and was becoming a safety issue. Alex did a fabulous job of explaining various aspects of our fireplace, as well as replacing the sides and back walls of the unit. He did an excellent job of squaring off the sides with the back wall so that heat nor sparks can get behind the insulation and cause a fire. In the past we have had Mid Atlantic come to our home to clean and sweep the chimney as well. They've always done a great job. We were very pleased with today's work. I will not hesitate to use them again for chimney sweeps nor any other issues regarding the fireplace. We give them a big thumbs up and highly recommend them to you as well!

Mid-Atlantic Masonry Heat did an amazing job sweeping my chimney. They were fast, clean and…read moreprofessional. During the cleaning, they used a video camera to scan my entire chimney. They then showed me the footage once they were finished. Mid-Atlantic Masonry Heat also built my Tulikivi Masonry fireplace so I feel comfortable with their expertise.

Dustin is a genius. Everyone else in town said it couldn't be done, and he did it! It was a really…read moretough job- the flew narrowed partt way down and he had to go through the brick in the attic to feed it through- it's gorgeous! We couldn't be happier! DustIn is prompt, thorough, kind, reasonable and best of all, a true EXPERT. No job is too difficult for him. We are THRILLED.

I would think long and hard before ever using this business. The sales rep Wm. Cleveland Jones…read moreprovided a quote for one of our houses which was so bogus and out of line that it was totally ridiculous. These people swarmed on Louisa County after the earthquake attempting to take advantage of the older citizens with outrageous quotes for repairs and supposed images of broken chimneys not even belonging to that particular owner. Beware. Old Dominion Chimney Liners Wm. Cleveland Jones 835 DESERT Road Reva, Virginia 22735 877-887-4345