I am moving to the Appleton area from out of town and am in process of purchasing a house from a…read morefamily member who was recently widowed, and wanted to get it inspected to make sure i understood what i was getting into and to help understand the different home systems (very different heating needs from Washington DC area). Not having a real clue about who to go with I called several different home inspectors, but Mark was the quickest to get back to me and very accommodating with my schedule needs so I went with him. I am very glad I did. He showed up right at the planned time, and spent a lot of time with me patiently answering all my questions, going all over the outside of the property, up on the roof, in the attic, opening electrical boxes, explaining each system in the house, and thoroughly going over each room. He took pictures of all the issues he found and i got a great report with notes and pictures for anything that he suggested addressing. This was very helpful as it is hard to remember everything that gets pointed out or exactly what it looks like. It was a pleasure working with Mark and I would highly recommend him to anyone else who is looking to get their home inspected.

Would 10/10 recommend Mike to anyone needing a home inspection. He was personable, professional,…read moreand not intimately at all. As 1st time home buyers he was thorough and made sure we understood the inspection. Will definitely use for any future inspections we need!

Mike and crew do a great job for the buyers. Explains everything well to buyers. Reports are very…read moreeasy to read.

We recently had a fireplace installed and were very happy with the overall experience. The pricing…read morewas reasonable for the area, the delivery and installation were completed quickly, and the crew was professional, respectful of our home, and took the time to put down tarps to keep dirt from being tracked inside. My only suggestion for improvement is the billing process--I would have appreciated the option to pay by credit card on the day of installation and receive invoices by email, and including a return envelope with the mailed bill would have been helpful. Overall, we're very pleased with our new fireplace and would recommend this company.

Unreliable Service, Wasted Time…read more I scheduled two separate appointments for fireplace maintenance with Darboy Stone and Brick. The first time, they claimed I had canceled, which was impossible as they had an incorrect phone number on my account. For the second appointment, they gave me a 3-hour window but never showed up. Their failure to show up twice, especially after I confirmed the correct contact information, resulted in two wasted days for me. This lack of communication and reliability is unacceptable.

I was very happy with the service and the price. My windows have never been cleaner! Marcus was…read morevery polite and great to work with!

very pleased with the service workers were nice and careful and didn't give me a hassle whatsoever…read morei just had to pay them definitely getting it again.

The 2026 Home Energy Upgrade Initiative…read more Inquiries were made to Keeney in Neenah regarding the attic insulation upgrade for a 1954 ranch-style brick home located in Manitowoc, Wisconsin. Upon investigation, it was discovered that the attic lacked adequate insulation, with only 2-3 inches of deteriorated insulation present. Additionally, the entire attic, ceiling, and chimney required vapor sealing and the removal of old insulation. To ensure optimal sealing of the home, the basement exterior rim joist should also be foam sealed. Prioritize Energy Testing: Conducted both before and after the re-insulation of the home. The purpose of this test is to identify the existing insulation characteristics of the home and compare them to those after re-insulation. Insulation Team: Tyler, Nick, and Trevor - all highly skilled and professional individuals who consistently provided us with updates throughout the entire process. The attic upgrade process involves several steps: 1. Removal of old insulation. 2. Chimney wrapping and proper ventilation of the bathroom vent fan. 3. Covering the pod ceiling light and adding vent panels for the eaves. 4. Sealing the entire attic and ceiling with spray foam. 5. Spraying in 17 inches of cellulose insulation (fire retardant, pest retardant, higher R-value, and 100% recycled). 6. Construction of a new attic access cover with insulation. Basement Rim Joist Sealing: The entire basement rim joist was sealed with foam. Prior to this work, we had capped the concrete block basement wall tops with rigid foam and caulked in 2022. Current Residence: Acquired in 2022, necessitating extensive maintenance. Previous Energy Upgrades: 1. In 2022, the furnace and ducting were replaced. 2. In 2022 and 2025, the 1954 windows were replaced. 3. In 2026, the outdated air conditioning system was replaced with a Bryant VAN 290 Heat Pump. Why Choose a Heat Pump: Prioritize Energy Efficiency Conclusion: 1. Keeney's sales process was entirely transparent. 2. The initial energy testing revealed that our home requires upgrades. 3. Scheduling was flexible and accommodated our timeframe. 4. The work was completed as expected and met our expectations. 5. The final focus on energy testing is pending. That concludes our conversation for the time being, Donna and Dave.

I had my attic reinsulated about a week ago and can definitely tell the difference. My experience…read morewith Keeney Home Services was painless. Damean, Hunter and Noah arrived on time, made sure their travel path to and from my attic was sufficiently protected, and they then went about their business expeditiously. Damean kept me informed on duties for each day and invited questions, which he answered readily. My next project with them is gutter replacement, and I expect to have the same quality experience.

Dale is very thorough in inspecting as he has shown numerous times crawling through a small space…read moreto double check and see what is actually going on that someone else probably has missed. He will post problems he finds on his inspections to help others look to see if they have the same issues going on at their house.

Dale did an A+ home inspection on the cabin in Door County that we are under contract to purchase…read more He arrived early and was well underway with his work when we arrived. He went through the interior and exterior to show us his feedback and concerns, and he answered many questions that we had. We received his report promptly the same day and it was very well organized and detailed. We enjoyed working with Dale and would highly recommend him.

We have had nothing but problems going with Becks Quality Cabinets. To make this reader friendly,…read moreI'll summarize and then go into more details for those who are considering Becks for their cabinetry need. 1. Poor communication 2. Installed damaged product (scratches, dents, and dings) - would not fix to industry standards 3. Requested soft close everything - only got soft close drawers. - Wouldn't switch out hinges even after we stated we would pay the difference. 4. Solid state countertops wouldn't fit in bathroom - due to wrong sized cabinet drawers/measuring 5. Owner was disrespectful and horrible to deal with. For those who are still reading thank you, my wife and I went around to many local cabinet companies and landed on Becks Quality Cabinets through a friend's recommendation. We had our initial visit, and two designers came out to the house to get some measurements in April/May of 2022. We met them at Becks to discuss the drawings/measurements/blueprints. Then radio silent for months. I had to reach out to them end of 2022 to see where they were with our initial set of plans. Turns out, the designer left the company, and we fell off the radar. After that, we paid the 50% down payment which gave us a spot in their queue. So, the date came to have our brand-new dream cabinets installed. Then that dream turned into absolute nightmare! The cabinets were installed; however, not the countertops. It can take up to 3 weeks for them to measure/cut/install the countertop after the cabinets were installed. Thanks for the notification that we will be without water for 3 weeks as were doing the kitchen and both bathrooms. Last minute plans were made to try and survive those 3 weeks. Living out of tubs and washing dishes in the bathtub. The lack of communication continues... 2 or 3 weeks later they arrived and installed the countertops. The subcontractors they used Olson's Contractors or something like that used trim that was sitting in my garage to hold up our undermount sinks without even asking us. I had to get new trim to replace the ones they cut up. After the install was complete, there was a drag when opening a drawer in the main bathroom due to the drawer and countertop touching. We've contacted BAGM to see if they would trim down the countertop a fraction of an inch to allow enough clearance. Someone from BAGM came and agreed this drawer was rubbing and would fix it. He sent the contractors back to the house and their solution was to grind down our new bathroom sink to get it to fit. Again, without consulting us. They were grinding in the bathroom over my daughter personal bathroom supplies (comb, toothbrush, etc.) without covering or removing the drawer. Everything covered in porcelain dust. Didn't fix the issue. In this process, they damaged the wall removing the countertop (they never fixed this). They replaced the sink because. They replaced it hoping that the placement of the new sink would be enough to make it fit. Guessed it again, Nope! During this encounter, I reached out to BAGM via email that I do not want Olson's contractors back in my house under any circumstance. That's when I started noticing all this flaws with our kitchen cabinets. The first was the glaring very light tan/almost white nail filler puddy they used to cover up the nail holes. We chose American Cherry for the warm colors it will deepen into. Knowing that cherry gets darker with age, this nail holes will be even more noticeable. Then we started noticing dings in finish issues with the cabinets. Five cabinet doors had dings in them. The cabinets above the stove were removed eventually to have it refinished. And apparently, we "conned" his people into taking back the pantry which had finishing issues that was in the result of their people trying to fix the nail hole putty issue after the owner stated he didn't see any issues with the finish. I told the finisher that this is unexpectable and pointed out all the flaws which then led to the removal and refinishing of the one side of the pantry. After this repair, the owner stated in an email that he would replace the 5 doors that had damage. Weeks later they took those doors and "fixed" them with WAX which was noticeable and asked for the owner to replace them, which he then tried to wiggle out of replacing by say that he said he would fix them and he did. I pulled up the email with him stated "replace" and he finally did so. At the end of 3 months of having Becks/Olsons/BAGM at our house no less than 20 times and more than I can count back and forth calls/emails/texts, we've agreed to disagree.

A rep could not even return a phone call and the receptionist seemed elated in saying that I'd be…read morelucky if they were able to provide me any service. Needless to say, I found this interaction very odd and was able to find another company to work with.

The slab they mud jacked still slamted towards house. They are coming to fix it but why not done…read moreright the first time? Also did it in the rain which im worried about the longevity of it. Lastly argued with me in the phone saying that work that was quoted was actually done and I owe them for it. I would use someone else next time. Edit: they did come back and rectify.

The ABT was super efficient and we're able to deal with unexpected circumstances with ease. The…read moreteam was easy to work with, very knowledgable and very pleasant.