Dr Patel (Luv Patel, MD) is extremely knowledgeable, caring, and efficient. His ability to treat…read moreAMD with GA is impressive. The staff is efficient and friendly.

Little wait. Everyone is kind, friendly, professional. They even laughed (or, at least, pretended)…read moreat my corny jokes. Staff is efficient and Dr is thorough and answered all of my questions. Definitely recommend.

Picked up some snazzy post care eyewear from Dr Choi! I didn't "want to" have to come in for a 2nd…read moreopinion on my retinal holes/tears/floaters/flashes but hey it's your eyes after all and better safe than sorry. Leaving here feeling really good about and confident in my previous retinal treatment with Dr Rostami. Kudos to him on his good work! However going forward I will be moving on over to this office. Here's why: *friendly efficient staff *very "dialed in" system here (very little waiting) *I was in and out of office in under 1 hour *Dr Choi has excellent bedside manner *Super knowledgeable about all areas effecting the retina and mine specifically *He put my big scary fears at ease *He explained things to me about the "trifecta" or perfect storm as he calls it in regards to my left eye. *This office also has a team of surgeons just like Dr Choi, season experienced and highly knowledgeable. *Dr Choi also discouraged me from Lasik with my left eye - too risky on that left eye. *Told me not to try and correct the floaters too risky Bottom line getting older sucks, being very near sighted sucks but at least I have Retina Specialists and Dr Choi in my corner! Feeling thankful! Should you choose to come here I know you're in great hands!

The Plano Office: The front office staff, MA/Tech, and Dr. Patel were all equally inept and…read moreuncaring. The front office staff were unhappy, unkind, and not receptive. They didn't even open the front window to provide patients with forms until AFTER 10-15 mins after we signed the sign-in sheet. Thankfully, I already filled out the forms online, so I only had to wait an hour. :/ After waiting an hour to be called back, the gal taking images of my eyes on the OCT machine didn't even wait until the light was green. It was mostly blue or red when she snapped a shot. The medical records gal was very unkind as well. She claimed some of my meds were not real meds because they were "just over-the-counter vitamins". When I told her 2 were treatment for severe Vitamin B12 and D deficiencies, she just said, "Oh". Not, "I'm sorry." Just, a callous "Oh". When we got to allergies, she claimed my allergy to a med wasn't a real allergy. So when I told her that that's what the hospital staff told me when I was treated for the allergic reaction to the med, I just got another uncaring "Oh". Dr. Santosh Patel was no better. He decided since I only have blurry vision and difficulty reading and making out details, but don't have light flickers or floaters, then there's no way I have a macular hole. This, BEFORE he even looked at the images of my eyes or reviewed my medical records. Then he belittled my Optometrist saying, "I can't believe he thought you had a hole in your right eye when you obviously have blood leakage". I told him, "I can believe it...because it was my LEFT eye he saw the hole in, not my right." When I asked him why I have bleeding in the retinal part of my right eye, he said it's either due to my diabetes or hypertension. When I told him I have neither. He said, "Oh, then there's no reason for the bleeding since you don't have either, and you're in perfectly good health otherwise." I said, "Really? Because I've had 13 surgeries, 3 in the past year and the most recent was my 3rd heart surgery, which I had a month ago. So do you think the bleeding might be due to any of my other health issues or meds, like Eliquis?" He said, "No, it's nothing to be concerned about. It'll resolve itself." Dr. Santosh Patel told me to return in 6 months to recheck. Not happening. STAY. AWAY. FROM. THIS. OFFICE.

This place is amazing! Wonderful and warm staff, who truly want to help you. Highly recommend to…read morefriends and family. Other practices need take notes on this facility, the compassion and care I received was a breath of fresh air. Thank you for taking care of me and giving me such a great experience!

From the owner: Elshatory Retina Associates delivers top-class care for vitreoretinal diseases affecting the…read moremacula, retina and vitreous humor. Here, we are driven by patient outcomes, and we work hard every day to protect and preserve our patients' vision to help them lead better quality lives. Locations serviced include Plano, Richardson, Dallas, Garland, McKinney, Frisco, Murphy, Wylie, Allen, Sherman, Rowlett, and Rockwall.

I have been coming to see Dr. Khetpal for quite a number of years now and before he moved into his…read morelocation on 121 in Allen. I basically suffer from a unique eye disease that Dr. Khetpal helps me to treat. I really haven't had any flair ups in awhile but I still visit with him regularly to monitor my condition. Every time I come in the Front office staff is always very friendly and then the technical staff who help run the tests are familiar with us and always ask how things are going and what we have been doing like vacations. And finally after running the eye tests and dilation I then see Dr. Khetpal and asks if I have had any issues and then we catch up on what we have done. But really pleased to have found him as he is one of the few eye doctors that can help treat my condition.

I brought my 93 year old mother to see Dr Khetpal for the first time at the Allen location. All of…read morethe staff were sweet and caring. Dr Khetpal was very knowledgeable about my mom's condition. He was very kind and pulled his chair up right next to her so she could hear him, as she is hearing impaired. My mother and I were extremely impressed with Dr Khetpal and the entire office. I highly recommend them.

Even if you have an appointment you will have at least a 1 hour wait just to get everything…read morestarted. Then totally a t least a 2 to 3 hour wait to see the Dr.

Had a Bad experience honestly I really don't know if I should discuss this but it resulted in…read morepermanent disfigurement and they were dismissive of my troubles with the disfigurement as well telling me not to dwell on it kinda bad really.

Felt a bit rushed the first visit sit but I think it's cause everyone knows their job so well, they…read moreare just very efficient. They did a thorough evaluation, were detailed and upfront with their pricing and the process, and followed up well. During the surgical process, everyone I encountered made me feel safe and truly cared for.

Beware these guys need their money pretty badly. We just experienced a little bit of it but I…read morebelieve its a tell tale. There's a $60 refraction charge for cataract evaluation. They wont proceed if you don't promise to pay. You actually won't know they require this until you are in their office. Refraction will not be covered by medicare. Of all the five eye doctors we visisted, this is the only place charging for refraction. Otherwise, their offering is more expensive but I am not an expert of the pros and cons of this office. That's enough for us to decide who they are.

Helpful, spends time explaining your condition. Shows images to he'll you better understand. Highly…read morerecommend.

Beware! Dr. Matt Rostami hates Jews, Christians, white Americans, Asians, Europeans, the…read morehandicapped, women, and now apparently the Japanese. His Facebook page is complete with hateful statements about Governor Abbott in a wheel chair, Japanese, and in particular all Jews. In fact, he even goes to great effort to video on location when he can. A megalomaniac with a profound ego and deep racial and ethnic bias, Rostami also cannot understand why his medical privileges are being revoked at the hospitals that he works with. Well, Marty old boy, knowing how much you hate Americans I would not want you performing surgery on my eyes, that's for sure. You may be a very competent physician, but your office would he the last place that I'd ever be. Oddly, you seem to have no problem accepting Medicare and Medicaid payments from hard we working Americans. If you hate us so much, stop taking money from taxpayers. Note: I am jut a current or past patient of Rostani. And I never will be. I cannot vouch for or criticize his medical skills. But I certainly will point out that his every pust exemplifies a profound historical ignorance . Obviously he spent little time with History classes.

Practice is still one of the best in CCty - I took a break and tried 2 others that were closer to…read morework but came back to this practice. Later hours - plus the staff's willingness to work out their booked schedule when you forgot to schedule your annual and really needed someone to check out those eyes - wonderful. Looks of selection from different price points and my glasses came in quicker than expected. See your way there

The eye exam itself was fine, and ordering two pairs of glasses went smoothly at first. I was told…read moreit would take a few weeks, which I accepted. A couple of weeks later, I received a text saying they were ready for pickup. When I arrived, only one pair was actually available. I left and waited another two weeks before following up. On a Friday, I called and was told no one was available, but someone would call me back on Monday with an update. Monday came and went--no call by 2:00 p.m. I called again and was placed on hold until the call dropped. I tried again, was promised a callback "right away," and waited 45 minutes with no response. Frustrated, I called a third time and requested a refund. Once more, I was told someone would call me back. Eventually, I did get a call: they had the lenses but not the frames. Then they offered a similar style in black--I agreed to proceed. Later, another call came saying the frames weren't black after all, but grey. At this point, I was so fed up I just told them to use the grey ones. I'm finally supposed to pick them up tomorrow... I hope. After all this hassle, endless waiting, broken promises, and terrible communication, I seriously doubt I'll ever return.

I arrived 1/2 hour early for my appointment and was pleasantly surprised that they took me in about…read more10 minutes. As usual, the staff was helpful and pleasant, the offices were clean and Dr. Torti took the time to help me with my frustration about not being able to do needlework anymore with a suggestion of a hobby magnifier. I've purchased it and am really pleased that I can now finish my project. Thank you Dr. Torti!!