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    Apex Eye

    5.0 (3 reviews)
    Open 7:30 am - 5:30 pm
    Updated 3 months ago

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    Retina Specialists

    Retina Specialists

    3.6(8 reviews)
    7.2 mi

    Picked up some snazzy post care eyewear from Dr Choi! I didn't "want to" have to come in for a 2nd…read moreopinion on my retinal holes/tears/floaters/flashes but hey it's your eyes after all and better safe than sorry. Leaving here feeling really good about and confident in my previous retinal treatment with Dr Rostami. Kudos to him on his good work! However going forward I will be moving on over to this office. Here's why: *friendly efficient staff *very "dialed in" system here (very little waiting) *I was in and out of office in under 1 hour *Dr Choi has excellent bedside manner *Super knowledgeable about all areas effecting the retina and mine specifically *He put my big scary fears at ease *He explained things to me about the "trifecta" or perfect storm as he calls it in regards to my left eye. *This office also has a team of surgeons just like Dr Choi, season experienced and highly knowledgeable. *Dr Choi also discouraged me from Lasik with my left eye - too risky on that left eye. *Told me not to try and correct the floaters too risky Bottom line getting older sucks, being very near sighted sucks but at least I have Retina Specialists and Dr Choi in my corner! Feeling thankful! Should you choose to come here I know you're in great hands!

    The Plano Office: The front office staff, MA/Tech, and Dr. Patel were all equally inept and…read moreuncaring. The front office staff were unhappy, unkind, and not receptive. They didn't even open the front window to provide patients with forms until AFTER 10-15 mins after we signed the sign-in sheet. Thankfully, I already filled out the forms online, so I only had to wait an hour. :/ After waiting an hour to be called back, the gal taking images of my eyes on the OCT machine didn't even wait until the light was green. It was mostly blue or red when she snapped a shot. The medical records gal was very unkind as well. She claimed some of my meds were not real meds because they were "just over-the-counter vitamins". When I told her 2 were treatment for severe Vitamin B12 and D deficiencies, she just said, "Oh". Not, "I'm sorry." Just, a callous "Oh". When we got to allergies, she claimed my allergy to a med wasn't a real allergy. So when I told her that that's what the hospital staff told me when I was treated for the allergic reaction to the med, I just got another uncaring "Oh". Dr. Santosh Patel was no better. He decided since I only have blurry vision and difficulty reading and making out details, but don't have light flickers or floaters, then there's no way I have a macular hole. This, BEFORE he even looked at the images of my eyes or reviewed my medical records. Then he belittled my Optometrist saying, "I can't believe he thought you had a hole in your right eye when you obviously have blood leakage". I told him, "I can believe it...because it was my LEFT eye he saw the hole in, not my right." When I asked him why I have bleeding in the retinal part of my right eye, he said it's either due to my diabetes or hypertension. When I told him I have neither. He said, "Oh, then there's no reason for the bleeding since you don't have either, and you're in perfectly good health otherwise." I said, "Really? Because I've had 13 surgeries, 3 in the past year and the most recent was my 3rd heart surgery, which I had a month ago. So do you think the bleeding might be due to any of my other health issues or meds, like Eliquis?" He said, "No, it's nothing to be concerned about. It'll resolve itself." Dr. Santosh Patel told me to return in 6 months to recheck. Not happening. STAY. AWAY. FROM. THIS. OFFICE.

    Photos
    Retina Specialists - 2nd opinion with Dr Choi!

    2nd opinion with Dr Choi!

    Retina Specialists - Eyes are still holding up and looking good post laser treatment for retinal holes and detachment!

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    Eyes are still holding up and looking good post laser treatment for retinal holes and detachment!

    Texas Retina Associates

    Texas Retina Associates

    2.8(21 reviews)
    6.8 mi

    Even if you have an appointment you will have at least a 1 hour wait just to get everything…read morestarted. Then totally a t least a 2 to 3 hour wait to see the Dr.

    GO SOMEWHERE ELSE! Dr. Coors told me by removing my Macular pucker there was 70% - 80% success…read morerate, 6 months ago had procedure, fuzziness just moved a little lower in my vision but my total vision in that eye has completely changed for the worst. At the 3 month follow up appointment she said just give it time to heal.. At our initial consultation she said 100% I would develop a cataract in that eye, 6 months has passed, my right eye vision is so bad I went to see my optometrist, he checked my eyes and did NOT see a cataract. Just that my vision has dramatically declined in that eye. As other's have said, for the 3 month check up they were preparing to leave for lunch when they realized all the patients after me had been seen & I was still there, the assistant / nurse had never noticed my appointment "slip", ugh! I have been on hold for hours the past 2 days by the automated message to cancel my 6 month appointment this Thursday, no one ever answers, I think they must be closed part of the week. You can not even leave a voicemail! Even tried the billing option, you can leave a message there, the woman says she will get back to you in 42-78 hours! I finally sent a general message asking to CANCEL APPOINTMENT, we'll see if they respond? The whole experience has been a nightmare, I'm making a appointment @ Southwest Medical Center!

    Allen Eye - One of our exam rooms

    Allen Eye

    4.1(31 reviews)
    4.2 mi

    Practice is still one of the best in CCty - I took a break and tried 2 others that were closer to…read morework but came back to this practice. Later hours - plus the staff's willingness to work out their booked schedule when you forgot to schedule your annual and really needed someone to check out those eyes - wonderful. Looks of selection from different price points and my glasses came in quicker than expected. See your way there

    The eye exam itself was fine, and ordering two pairs of glasses went smoothly at first. I was told…read moreit would take a few weeks, which I accepted. A couple of weeks later, I received a text saying they were ready for pickup. When I arrived, only one pair was actually available. I left and waited another two weeks before following up. On a Friday, I called and was told no one was available, but someone would call me back on Monday with an update. Monday came and went--no call by 2:00 p.m. I called again and was placed on hold until the call dropped. I tried again, was promised a callback "right away," and waited 45 minutes with no response. Frustrated, I called a third time and requested a refund. Once more, I was told someone would call me back. Eventually, I did get a call: they had the lenses but not the frames. Then they offered a similar style in black--I agreed to proceed. Later, another call came saying the frames weren't black after all, but grey. At this point, I was so fed up I just told them to use the grey ones. I'm finally supposed to pick them up tomorrow... I hope. After all this hassle, endless waiting, broken promises, and terrible communication, I seriously doubt I'll ever return.

    Photos
    Allen Eye - Front reception desk

    Front reception desk

    Allen Eye
    Allen Eye

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    Apex Eye - retinaspecialists - Updated August 2026

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