I wanted to open a checking account and a savings Hey Tanh, activate your AI Review Siteread more

staft members including manager need training. Bussiness owner dont go to this location, its a…read morewaste of time I ended up go to another bank, their 1.7 star said it all

I was with Chase, they allowed a former friend to steal $20,000 out of my account! I went to Chase…read more5 different times, to straighten this out, but they allowed her to change my address back to where I had not lived for two years, 3 times! I changed banks to U.S. Bank, I am quite happy with U.S. Bank.

Ever since its opening or merge with another bank, I have been here at least a few dozen times as I…read morehave been a long time US Bank customer and I am glad one opened near where I live. The employees there are patient and kind. Service is fairly fast and the place is clean. There are Spanish and Vietnamese speakers for those who need them, though I am not sure if they are staffed around the clock. I usually come in and do things, and go out within 5 to 10 minutes assuming there is no long line.

One of the tellers--a woman in her 30s or 40s--was incredibly rude and made such absurd remarks…read morethat I felt deeply offended; consequently, I am planning to switch banks. You need to either retrain your staff or dismiss that woman entirely; every acquaintance I know is urging me to switch banks specifically because of her.

My mom just went to this Hanmi Bank in garden grove and she said it had a really bad chemical smell…read moreand it gave her a headache while she was inside. Also there was no ac running. Management, please check what's going on inside this location because bank clients should not be smelling chemicals smells with no ac running in this heat.

the only reason i come to this bofa is because of the convenience that it's right next to my work…read more the atms are pretty ghetto and look like they haven't been cleaned in ages. i always bring a pointing object to use this atm for that very reason. service on the inside is subpar. the tellers are always so bored w/ their jobs and really have no interest in building a customer relationship.

The outside ATM here almost always has a transient outside sitting on the corner or asking for…read moremoney. It feels unsafe 9 out of the 10 times. I wouldn't go here if I did not have to.

I like this bank I find them to be . Courteous polite patient professional bankers. Willing to…read moreanswer questions and provide helpful service. Special Thanks to Yerit for helping me to get my stuff done.

The bank is conveniently located in The Promenade shopping center. The tellers are very nice and…read morefast with customers. The bank always decorates for holidays and they also give out calendars and red envelopes. They are very cute and good quality :)

Great staff & nice location, but got to go into the building instead of independent outside like…read morethe one coupe blocks away @ GG & Bowen. Plenty of parking and the office is smaller but cozy. They do have ATM outside (on the side of the building) and easy to access. Overall it was great bank with great staff.

Amazing and very safe bank they might take longer to authenticate you but that's to prevent fraud…read more I do appreciate it.

First Bank Westminster ,.. First of ALL is the best and most personable bank I've ever been to…read more With Covid-19 disaster hitting all of businesses financially. This bank First Bank in Westminster and the branch Manager Nike' K. Shelton-Padilla took a special interest in myself and my business to help me fill out and apply for PPP loan. Because of this special interest, I maybe able to reopen when this pandemic is over. While I was at the bank I over heard a bank co-worker call countless bank members to find out how they are during the Covid-19 and if they needed anything !!! Did your bank do this? My "other BIG bank" didn't! They did nothing at all and didn't even want to talk to me! I'm a First Bank of Westminster FAN! They also offer walk up and drive up banking for you protection and convenience. If your looking for a new bank look no further. This bank and the bank manager Nike' K. Shelton-Padilla will take a special interest in you and your banking needs.

They are awesome! Excellent Customer service. Great staff! Great rates. Easy to open an account.read more

Came in and was greeted by David right away. He was super friendly!…read more Janine provided a great experience. I came in with questions and she was incredibly informative, patient, and helpful throughout the entire process. She took the time to explain my options, answered all of my questions thoroughly, and made sure I understood everything before moving forward. I never felt rushed and I left feeling much more confident. Excellent customer service and a very positive experience overall. Thank you so much Janine, for all of your help! This girl deserves a raise!!

You've ever been robbed by a bank before? Well, I did…read more I made a cash deposit at this branch , and somehow my money never made it into my account. When I called, they told me no deposit had been made that day, so I had to drive an hour back to the branch. The manager eventually figured out the teller had entered the wrong account number while processing my deposit. The manager fixed the issue, but this never should've happened. Not calling anyone out by name , but teller that assisted me was wearing a watch, and all I could think was, what's the point of wearing a watch if you can't even read numbers correctly? I never thought a simple bank deposit could get messed up, but today I was proven wrong. Take this gentleman off the bankroll. Don't waste someone's time or money. Please and thank you !

Good customer services and lines short and friendly staff and customers polite. Lobby clean and…read moreorganized

My grandma and I came in here because she replaced a card, used it, and immediately lost it Betty…read morewas so fantastically helpful and took security seriously every step of the way. She was also kind and considerate and we were never confused about what she was trying to convey. We're very grateful that she was our teller!

My first time going to this branch. Tracy was awesome. Went out of her way to help our parents…read morewith the transition. I will transfer my bank to Bank Of America.

Horrible ATM machines. 2 out of 3 indoor ATM broke down. The only 1 also broke down during my…read moredeposit and took the cash without confirming and posting.