Answer your phone. Had a quick question to be answered by a human. Not possible. Trried multiple…read moretimes and different BofA locations same result.

I took my mom to get a cashier check on a Wednesday afternoon. The branch had only 2 tellers and…read morethere was over 10 customers in line. I don't blame the staff but the BofA senior leaders need to get more staff at this location. How can you only have 2 tellers working? There was 3 bankers in the desks and 1 lobby manager. BofA does not care for branches with bilingual needs best to open your acct at another bank unless you want to wait.

I was with Chase, they allowed a former friend to steal $20,000 out of my account! I went to Chase…read more5 different times, to straighten this out, but they allowed her to change my address back to where I had not lived for two years, 3 times! I changed banks to U.S. Bank, I am quite happy with U.S. Bank.

Ever since its opening or merge with another bank, I have been here at least a few dozen times as I…read morehave been a long time US Bank customer and I am glad one opened near where I live. The employees there are patient and kind. Service is fairly fast and the place is clean. There are Spanish and Vietnamese speakers for those who need them, though I am not sure if they are staffed around the clock. I usually come in and do things, and go out within 5 to 10 minutes assuming there is no long line.

One of the tellers--a woman in her 30s or 40s--was incredibly rude and made such absurd remarks…read morethat I felt deeply offended; consequently, I am planning to switch banks. You need to either retrain your staff or dismiss that woman entirely; every acquaintance I know is urging me to switch banks specifically because of her.

1위 은행!! This Hanmi Bank in Garden Grove, is standing above the rest. The Tireless Leadership from…read moreHye Joo and Young Sook will stand the test of time. Providing quality Financial Products and Premier Services to its Diverse Customer Base. Not only Fostering Strong community ties, yet Supporting the American Dream!! This Hanmi Bank is by far the Best in its Class. Visit Hye Joo and Young Sook. Treat Yourself dont Cheat Yourself

Do not Bank here. I Deposit my checks at every bank with no problems. I come to this branch to…read moredeposit my check, the teller as soon as he sees me and my check tells me that there will be a hold on my check for a week. I am a business owner who has been depositing over 5 checks a month without any types of fraudulent activities. Was it because I am a minority. I think so, no other way to explain this. Terrible customer service. Do not bank here

Staff is friendly! And although it's busy they didn't turn me away like the other 3 branches I went…read moreto did

I like this bank I find them to be . Courteous polite patient professional bankers. Willing to…read moreanswer questions and provide helpful service. Special Thanks to Yerit for helping me to get my stuff done.

The bank is conveniently located in The Promenade shopping center. The tellers are very nice and…read morefast with customers. The bank always decorates for holidays and they also give out calendars and red envelopes. They are very cute and good quality :)

Amazing and very safe bank they might take longer to authenticate you but that's to prevent fraud…read more I do appreciate it.

I wasn't expecting to have a bad interactions at the bank this morning I am usually greeted and…read moretreated well most my interactions been with Andres he is always pleasant nice and helpful but Jessica the bank teller is very rude and passive aggressive, she's has a very strong accent and hard to understand when I asked what she met a couple times due to me not being able to understand her, her tone changed louder was very unkind and rude to me and laughed at at the end of my transaction NOT the best customer service at the location!!!

Not my home location but sure glad we stopped by. Richard was AMAZING !!! Very empathetic, genuine,…read moreknowledgeable. We were very happy with our visit with this location. Love schools first.

Michelle was awesome today during my visit! She was very patient, kind, and swift! Eric was also…read moregreat! He was knowledgeable, kind and patient as well! Overall, 10/10 experience!

My grandma and I came in here because she replaced a card, used it, and immediately lost it Betty…read morewas so fantastically helpful and took security seriously every step of the way. She was also kind and considerate and we were never confused about what she was trying to convey. We're very grateful that she was our teller!

Best chase bank in OC. The branch is clean, the entire staff is welcoming, helpful and friendly…read more Even the manager goes out of his way to really help clients when they are there and the regulars know him by name. As a regular here they make you feel like family or a good friend! I usually don't like going to the bank since everything can be done online through the app but when I do have to stop by a branch I make sure to stop by the Brookhurst and Chapman branch.

SO to be fair we stopped in to grab some cash from the ATM…read more It was clean, and better yet enclosed requiring you to scan your card to get inside the kiosk. Lots of parking and well away from the collection of stores in this particular strip mall so plenty of parking. I did not interact with any staff

I came this morning to make a deposit. And I had a great experience with Phuong, she was very…read morehelpful and nice , she explained everything to me and help me with my password that I forgot unfortunately. She was very patient and understanding. Wish there's more people like Phuong. I will give here 100 star review if possible

Still no refund for them flagging my account as fraud…read more When I call they can't give me any information. When is someone going to notice this review and step in and do anything. Terrible customer service. Don't use Citizens bank for checking and or savings.

I needed to deposit on Sunday but they even locked the door to use the ATMs. We had to go to…read moreanother location.