I recently had a very frustrating experience at Clover Smiles that I feel needs to be addressed…read more After arriving for my appointment, I ended up waiting over an hour and a half without any updates or explanations. When I was finally called back, the only action taken was putting a bib on me--nothing else was done. It was incredibly disheartening to be left sitting there with no communication about what was happening. To make matters worse, when I expressed my concerns to the office manager, his response was shockingly dismissive. He simply said, "Oh, that sucks, sorry... I'm sorry for that." This lack of empathy and accountability only added to my frustration. It's clear that the office is struggling with organization and professionalism. I left feeling ignored and undervalued as a patient. Unfortunately, I cannot recommend this dentist office based on my experience. If you're looking for a place that respects your time and provides genuine care, you may want to look elsewhere. Compared to my previous experience establishing myself as a new patient this was atrocious.

I'm extremely disappointed with how our second visit to this office was handled -- especially after…read morehaving such a great first impression. During our first appointment for a cleaning, everything went smoothly. The front desk lady at that time was kind, helpful, and welcoming -- unfortunately, she was not the same person we encountered during our second visit. At the second appointment (scheduled for three fillings at 1:00 PM), my mom was left sitting in the back until 1:47 PM with no update or explanation. I had to go to the front desk and ask what was going on -- only then did someone finally mention that the doctor was running behind because of another procedure and had also gone to lunch before even seeing her. This lack of communication is unacceptable and unprofessional. To make things worse, the front desk woman that day -- Christy -- had a very nasty attitude. She was cold, dismissive, and completely lacked the courtesy and professionalism we experienced the first time. Her tone and demeanor made an already frustrating situation even worse. This office needs to seriously address its scheduling, communication, and customer service. Patients deserve to be treated with respect and consideration. I sincerely hope the office manager reads this and reaches out -- because an apology is absolutely warranted.

I went to my first dental appointment yesterday and was pleasantly surprised. The professionalism…read moreand the friendliness of this dentist office is wonderful. I had a very good experience. I am so glad that I chose them and I will definitely be a repeat patient keep up the good work!

I can only recommend Dr. Gebhart. He has been professional and knowledgeable every time I've seen…read morehim. Unfortunately, my experience with the front office has been extremely frustrating. I recently needed to get an estimate for a procedure. Even though I had been in the office just a week earlier and they already knew what treatment I needed, they refused to provide even a high-level estimate over the phone. Instead, they insisted I schedule another appointment because they claimed they didn't have the procedure codes needed to generate a quote. That explanation doesn't make sense to me. It's hard to believe a dental office can't reference common procedure codes to provide a ballpark estimate for a known treatment plan. I wasn't asking for an exact insurance breakdown--just a general idea of what the service would cost so I could make an informed decision. The lack of transparency and the need to schedule another visit just to get pricing feels unnecessary and inconvenient. While I have confidence in Dr. Gebhart, the office's administrative and billing process left me disappointed.

I came in for a 6 months cleaning as a new patient. I was able to make the appointment the day…read morebefore, so this is a plus for me. The staff, Hygienist, and Dr Prescott we very friendly and professional. I waited 10-15 minutes, but as a new patient I expected this. I am very happy with my choice and would recommend them.

If you value your health time and money steer clear of this horrible office. Customer service will…read moretransfer you to voice mail or place you on hold indefinitely. If you are lucky enough to schedule an appt for 6 months in the future they will cancel it a week before with little regard and no option to reschedule. Management and staff are rude at best.

Office staff is very condescending and not customer friendly. Kinda like they don't want to be…read morethere--fake niceness. They insisted on payment when services were rendered. I said I would pay when the EOB was received from my insurance company--they said NO--payment due in full at time of service. They said people had stiffed them in the past. Then . . a get an extra bill from them saying the insurance didn't pay all that was due. I said--"tough luck"--now thgey are taking me to collections. They also changed dentists on me with my consent. Was wierd.

Charged me for services that weren't done and then tried to deny they charged me for it. The front…read moreoffice staff are exceptionally snappy and not courteous. They are always right and will argue. There is a reason you get in quick here. I should have known right there. Had I known this place was sketchy I would have never spent hundreds here trying to get my teeth back to health.

I recently had a visit here to remove all four of my wisdom teeth removed. The consultation was…read morevery thorough but efficient at the same time as they explained to me everything in simple terms. A guide was also provided for my actually appointment date. The day of the surgery, the staff went above and beyond to make sure I was comfortable and ready for the procedure. The process was seamless with no complications at all. I was briefed on how to care for my teeth in the weeks following. All these steps demonstrated a a strong caring for the patient. The staff was incredibly kind towards me the entire time. All of these factors made a mostly painful surgery process more bearable.

I have had recent Oral Surgery by Dr. Nicholas Wegner , I have seen many Drs lately and he by far…read morehas been the best one for sure, he has a very nice up beat personality, explains everything he is going to do, says to call for any concerns, I had to come back and he took care of my problem, he has a nice staff also, would highly recommend him for any oral surgeries.

hello all you folks looking for a great dental team!!! park cedear dentistry rocks, so look no…read morefurther!!! from the responsive and polite gals at the front desk to the awesome erica's hygeinest skills to the soft, caring and oh so skilled hands of dr. suttles with that novacane needle in one hand to be followed with the hum of the drill fear not as i've always felt as though i'm in the love of my mama's arms!!! now that's saying a lot!!! fantastic team, great skills with state-of-the-art technology! five star to be sure!!

Everything you would want or need from a great dental office. This place has excellent dental care…read moreand customer service. They give you a warm blanket and offer you basically anything you might need from glasses to stress balls & free WiFi to help with your anxiety should you have any. Free toothpaste brushes and toothpaste tubes along with dental floss and picks there is a lot more than just a few things you walk out with. The dentist office offers water hygiene cleaning so not a lot of that horrid scratches and scrapping. That is definitely one of the reasons I love this place. Detailed photos and explanations of everything are shown to you and the entire process is always very easy . Located in Pineville it's definitely a great choice if you're looking for a great dentist! Two thumbs way up!

Amazing Dr and staff. Dr Patel explains your care and concerns. I had broken tooth extracted and…read morefollow up visit was very thorough.

This dentist is A+. I live quite far away but continue to come back for the staff! Thank you guys.read more