We had our porch enclosed by CHI. From start to finish it was very smooth and looks fantastic…read more The crew kept our job site clean of debris daily we did have a small issue and it was taken care of asap and they kept us informed daily on the process. Thanks again CHI. We will be calling for windows in September.

From the owner: Beyond providing top-notch products and expert installation, we stand firmly behind our work with a…read morededicated Team and unwavering commitment to honoring warranty and guarantee promises gives our customers peace of mind, knowing that we’re here to support them every step of the way.

Jose the installer was easy to work with! Very happy with the new Siding on my home. Tony the…read moreproject manager was very curtious!

We hired Home Genius to replace our siding and windows. While the quality of the finished work was…read moreok, the overall experience getting to that point was extremely frustrating. Our project began the week of June 8. We were initially told the siding would take about a week to complete and that the windows would be installed in one day once they arrived. Unfortunately, that timeline was never met. Shortly after the siding project started, we were told the crew had run out of materials. From there, the project was delayed multiple times. The windows arrived, and I took time off work for the scheduled installation and then received a call the night before saying the crew wouldn't be coming. We were given several new installation dates, but each one came and went without anyone showing up. Throughout the process, communication was disappointing. We often had to repeatedly call for updates, many calls went unanswered or to voicemail, and we were frequently given conflicting information. It felt like we had to chase someone down just to find out what was happening with our own project. Due to the conflicting information given, they agreed to put siding at the top of the front porch, however they did not. I have holes in the walls in the inside of my home where they put the nails in the siding, when I brought this to their attention, they said there was nothing they could do about it, that that was a common issue. Before I agreed to go with this company I was told they had insurance for any issues they caused but was then told the holes in the walls were something they would not fix. In the end, Home Genius did complete the siding and window installation almost 2 months later. However, the weeks of delays, missed commitments, lack of communication, and the inconvenience of having an unfinished home, made what should have been an exciting home improvement project far more stressful than it needed to be. I would not recommend this company to do any siding or window work based on my experience. Update to previous review I came home this morning to my siding falling off of my home. I have reached out to several people including the project manager, the sales rep, the project managers manager and the 800 number to let them know. I am highly disappointed, it has not been 30 days since the project was complete, and my siding is coming down.

Steve and his T&C crew replaced my 2nd story picture window last week. They did a fantastic job…read more Steve was a pleasure to deal with from start to finish. He provided a very reasonable fixed price estimate and the communication from ordering to install was great.

From the owner: The owners of Town and Country Windows have been serving Charlotte and the surrounding communities…read morefor over 35 years. We have learned over those years that no matter which window you buy, if it isn't installed correctly and in a timely manner, you the customer are not going to be happy with your purchase, period. This is why we only use proven professionals to install your windows. Our crews have experienced every situation you can have with window replacement. That means they know what to do and they get it done . When you purchase windows from Town and Country Windows or if you have siding installed you can be sure that you have chosen the best products on the market and will have them installed by the best crews.

Awesome job good price. Professional and efficient. Good communication with before and after…read morepictures. Will definitely use again

The best customer service! So responsive, professional, thorough and punctual. Will definitely call…read morethem again/would recommend

I had siding and trim replaced on my house & garage with James Hardee cement board lap siding …read more The salesman that came out John, was very helpful, answered all my questions and was very patient while I had to think about it over a couple weeks. I kept contacting him with questions and he always got back to me really quickly. He gave me the addresses of where the siding I was interested in was on houses where they had completed jobs and I was able to drive around and see what it looked like. Awesome job, good communication, great on the details and resolving any problem they came across. The project manager Jason was awesome, attentive had a great crew under him! Jason kept me posted on their Info@ Build Trend website and by phone and text. My house is so beautiful and I'm very happy with the job they did! TRUGUARD was true to their word!

I am a repeat customer of TruGuard. Over the years, I've hired them to replace more than one roof,…read moresiding, and now windows in my personal home. I've always found their workmanship to be extraordinary, they've always stood behind their work when follow up repairs were needed and their pricing was within my expectations.

Very responsive. Kylie is a joy to work with to get this project done. I highly recommend them.read more

Chris arrived early. Knew exactly how to solve our leaking problem…read more Excellent service. Will always ask for Chris!

First class company. Very professional excellent work! Had to wait a while but worth the wait.read more

My review with crown builders is 10 out of 10. We are 100% satisfied in the customer service. They…read morewere there promptly on time to see what we wanted done. Workers did a phenomenal job on our siding. We will be using them again on another project on our home.