I can't say enough great things about Avondale Auto Repair, Nathan, Rick and their staff…read more As a first-time customer, I came in with what I thought was a simple issue--my 2017 Toyota RAV4 key fob suddenly stopped working. I'd replaced the battery before, so I tried that again... nothing. My (very mechanically inclined) husband tried too--still nothing. That kicked off the search for a replacement, and wow--what a frustrating experience. The dealership quoted me $600 to replace and program a new key. Automotive locksmiths were all over the place--$180, $250--and the whole process felt vague and transactional, like you couldn't get a straight answer without jumping through hoops. Then I found Avondale Auto Repair through the Costco Auto Program--and everything changed. Rick answered the phone, and within seconds I felt reassured. He was straightforward, knowledgeable, and refreshingly honest. Instead of trying to sell me something, he explained the pros and cons--how aftermarket keys often don't last, and how they source directly from the dealer but can usually save customers about $100. No pressure. Just real, helpful information. When I came in, that same feeling continued. The shop itself is clean, bright, and welcoming--nothing like the typical auto repair environment. Nathan (Rick's brother-in-law) was at the front desk and immediately made us feel comfortable. Friendly, genuine, and incredibly helpful. Before recommending anything, he opened up my key and inspected it to confirm it wasn't just a battery issue. That alone told me everything--I wasn't being upsold. They were actually trying to help. Then Rick came back from lunch and did the same thing again, just to double check. I paid a deposit and they said they'd call once they got the key from the dealership. It took a few days. Even though they were short-staffed they week of my FOB order, Nathan handled everything with professionalism and kindness. He called three different dealerships to track down my key (since it was out of stock everywhere), coordinated the order, and made the whole process seamless. When I came back to drop off my car, even the staff helping me park were warm and courteous--it's those small touches that really stand out. We used to have a go-to repair shop nearby, but after a change in ownership, it just hasn't been the same. Now, we've found our new place. Avondale Auto Repair didn't just fix a problem--they earned our trust. And that's everything. That's how you do it, Nathan and Rick!

When I posted a project, a 60,000 mile service for my 2015 Infiniti Q50, they were the fastest and…read morefirst to reply. Once I received a few estimates, that's where I went to get the work done. The service at Berman's Infiniti was $2,499 plus tax. Avondale did everything and more for $1,260. HALF! It included replacing every fluid - oil, brake, trans, differential, coolant - plus all filters, tire rotation, throttle cleaning, and more. I had the car in at 8:30 and it was done by 4:00. I've waited at Berman's 3 hours just to get an old change and tires rotated. Not only that, but the guys there were great to deal with, especially Nabor. I'm moving out of state soon, but if I wasn't this would be the only place I would take my car. I cannot recommend Avondale Auto Repair highly enough. Make it 6 stars.

They did my job really quickly with transparent pricing and I didn't feel pressured at all like at…read moreother auto places! Will be coming back for my tires soon!

Atlanta family stranded on a road trip south of Chicago. Try getting an alternator fixed in a…read moreMercedes even getting an appointment within two weeks ... Ahh But these guys did it... New alternator and belt in only two days got us back on our feet. I will always be grateful for These guy And what they did for my family and saved our vacation :-)

Honesty, integrity and great service!…read more We thought we had a pretty bad gouge out of our plastic bumper. It looked to us like something had dug out a deep scratch. We hoped maybe they could fill it in and paint it over to at least make it look ok. Great service: they gave me an appointment time, and Derek was standing with me looking at the car within 5 minutes of my arrival. Honesty & integrity: he said "let me get the paint off to see how bad it is". He came back with a solution, rubbed the spot, and it wasn't a gouge at all. It was gone. I offered to pay him for the clean up (feeling a little silly to be honest) but he said no problem! If something really happens to the car I'll be back there for sure, and I recommend it for anything you need.

Absolutely awful customer service. I regret taking my car there to be fixed. I called to check the…read morestatus of my car and was yelled at and told not to call unless my assigned adjuster called me.

I recently brought my 2017 Porsche Cayenne to Autohaus on Lincoln Avenue after first taking it to…read morethe Porsche dealership. The difference in both pricing and customer service was remarkable. The dealership charged me $550 for an oil change, while Autohaus would have performed the same service for approximately $250. I also had my front and rear brakes replaced, along with an alignment, and saved well over $2,000 compared to the dealership's estimate. Gary and his team of highly skilled technicians did an outstanding job. Their expertise, honesty, attention to detail, and fair pricing are exactly what you hope to find when servicing a high-end foreign vehicle. The work was completed professionally, on time, and with excellent communication throughout the process. It is refreshing to find an independent shop that delivers dealership-quality service at a fraction of the cost. I trust Autohaus completely with my Porsche and would highly recommend them to anyone looking for exceptional service on European luxury vehicles. Five stars are not enough. Thank you, Gary and the entire Autohaus team, for a truly outstanding experience!

I've been coming here for years now for major work to minor service. Mike and Gary are great to…read morework with, know their stuff, and are always fairly priced. I highly recommend them for all your car care needs.

Great friendly service, and very trustworthy…read more Reasonable prices. I highly recommend this place!

We love Grace automotive. They are always helpful and friendly. We trust their opinion and they do…read morequality work every time at a reasonable cost.

Was in a pinch and needed a tire replaced same day. Cruz and Kevin made the process super easy and…read morethey finished replacing my tire in no time.

This spot is the hookup. A lotta front end work (control…read morearms and stuff). Also did brakes all around. Not the cheapest in town but totally worth it and here's why: 1. They did what they said they were gonna do (every time) 2. They charged what they said they were gonna charge 3. Assisted with payment options 4. Washed the princess when they were done Much appreciated fellas.

Quick, thorough and reasonably priced. I found a "keeper". It's nice to find a reliable mechanic…read more Thx!

Neighborhood gem! Outstanding, reliable, highly skilled mechanic charging very reasonable prices…read morefor exceptional service. The engine noise on my Lexus hybrid was quickly identified and rectified by Joe and his team - it was a water pump issue. Highly recommended. Thank you!

April 29, 2026... A…read morenew review, this time for repairs to a 2024 Kia Sportage. A month ago, a family member rear-ended another car at the SE corner of Ashland and Diversey. Damage was severe enough that the car had to be towed. Fortunately, no one was injured. Fast forward roughly four weeks and I reclaimed my car today. It was exactly what I expected: impeccably repaired with a paint job--thanks to master painter and WBS owner Danny Avalos, Jr.--that matched the original finish perfectly. While four weeks seemed overly long, my insurance company's adjustor and appraiser were responsible for most of the delay. Throughout the process, shop manager Eric Villa keep me apprised. Price--you can't beat it!

Have you sending pictures of the work need done, tell they can help, keep you waiting a few days…read moredon't answer phone and Findlay on the 3rd or 4th day, they answer and say oh we don't do that kind of word

02/16/26 - I've been coming to Express Auto Body & Repair since I took a chance & came here around…read more2017. It's amazing when you have a shop like this that is 1 mile from my home & they do both excellent body & mechanical work. Express is located on Elston Ave right across the street from Mariano's & 1 door east of the DMV. I've come to know most of the people in the office as well as the people doing the body & mechanical work. They do solid work at a competitive price. I've lived in this area for over 25 years & to locate a shop that does excellent work so close to home is awesome. For the most part they have been very responsive to my needs both for body & mechanical work. I have recommended a number of my family & friends as the quality of work is unquestionable. For me I appreciate the quick response & turn around time for a most of the time a reasonable price. This is a family run business that does excellent work. Give them a try you won't be disappointed. Today 02/16/26 I needed an oil change called them brought the car in. I was in & out in about 30 minutes.

I've had a positive experience every time I've visited Express Auto Body & Repair shop, most…read morerecently in February 2026. From the moment you walk in, you're greeted with a smile and a genuine willingness to help. The team is respectful and consistently provides superior customer service. What truly stands out is their honesty, something that's unfortunately not as common as it should be these days. They take the time to explain what's needed, never try to upsell unnecessary work, and genuinely put the customer first. It's refreshing to find a shop you can trust. Highly recommend!

I'm not really sure how this place has 4.5 stars. I brought my car in for a battery change. When…read moreI went I left the car. A couple of hours later I had to follow up. Then they forgot to look at the brakes. Ugh! Then when I went to Zelle him he didn't even recognize his own writing. Asked me how much he quoted me. This was on 9/22/25. 2 weeks later. I have a completely dead battery (called AAA for a jump). Goes on to tell me that I left the lights on or something. That I should disconnect the battery every night. If you're a female, have a guy take it. I'm sure this wouldn't have happened otherwise.

Had a brake pad replacement and had a Great amazing service at an affordable price. I highly…read morerecommend Raul's 10/10