My husband and I love learning about history. Tour guide, Franky and Guy, are the original New…read moreYorker. "Youse guys." The stories the can tell about New York is non stop and rich in history. I used to think New York was a dirty and scary place as it is depicted in the news and movies. Boy, was I wrong. Very wrong. Thank you Small Bus Tours NYC Franky and Guy for opening my eyes and giving me a new appreciation of New York. They're worth the money. Trust me!

Great tour!!! The…read moreonly hiccup was the bus was unmarked and not parked in front of McDonalds as described on the website/email instructions. I had just explained to my son the importance of arriving early because arriving on time makes you late(he wondered why we left the hotel early though we were only a couple of blocks away from McDonalds.) The unmarked bus was parked across the street in front of the Paramount building. We were in line for a different tour who was parked in front McDonalds who informed us that we were in line for the wrong tour and pointed to the unmarked bus. We still arrived on time. I then explained to my son that situations like this is why you arrive early. I had a ton of missed calls and was contacted by email but a sign of some sort would've helped(a magnetic sign on the driver and passenger doors, or a foldable sign that can be transported on the bus) as I noticed the bus from across the street(the same side as Applebees and Ellen's Stardust Diner) but had no way of identifying it.

My wife and granddaughter recently visited New York and booked several sightseeing tours through…read moreReal New York Tours. We wanted a knowledgeable, top-notch guide to help us experience the city, and they exceeded our expectations. From the planning process to the tours themselves, everything was handled professionally and efficiently. Our guide was outstanding--knowledgeable, personable, and passionate about New York. They customized the experience, shared fascinating insights, and made every stop enjoyable. Our experience with Real New York Tours was exceptional. They delivered first-class service in every way, and I would highly recommend them to anyone looking for a memorable and well-organized New York City sightseeing experience.

Excellent communication prior to booking and they listened to what our needs were. Our tour guide,…read moreRay, met us after we toured the Statue of Liberty and gave us so much information on NYC we are still processing it! Our tour took us to known tourist spots but gave us information we would not have know without Ray. We also got to see hidden gems and learn about the locals. My husband was reluctant to visit NYC, but after this tour he has decided he would visit again! Thank you Ray - for showing us why you love NY and helping us do the same.

From a Native NYer's POV--…read more It's been cold in NY! And it just so happens that my cousins have birthdays the first week of December. In order to make their day special, I wanted to take them on a tour of New York City. As a local, I would normally do a walking tour, but when the temperatures hit below, freezing, my Floridian cousins could not handle the cold. OK, I admit it. I couldn't handle it well either. So I was looking for an experience that would give me the tour. I wanted to share with them, but better than a hop on hop off bus. That's when I found The Ride! Honestly, the experience was exceptional! You get on the bus and you sit sideways to see the incredible cityscape of New York around you. We went around Times Square, radio city, Rockefeller Center, Bryant Park, and the very bottom of Central Park. When you experience The Ride, you have two tour guides on the bus who tell you some facts about the city in a very funny and interesting way. The bus itself also gives you facts, because "The Ride" bus also has a personality of its own. My cousins had no idea we were doing this, and they absolutely loved it . Because it was called the holiday ride, we also saw some surprises along the way, including dancers, actors, and Freestyle rappers! It really made it feel like a true New York City Disney World attraction. You also can't control what you see on the street, so sometimes people wave at you just to wave and sometimes people make interesting gestures at you lol . Overall, as far as tourism goes for New York City , 10/10, 5 stars, and that's coming from a local born and raised. This was an awesome experience to bring my family to.

Based on the great reviews, I decided to book The Ride for my family during my children's first…read morevisit to NYC. Unfortunately, I was very underwhelmed. One of the street performers was a fantastic singer, but the rest were honestly a waste of time -- poor singing and awkward acting. It's far too expensive for what you get. That said, if you're celebrating a special occasion, it might be worth considering. They went out of their way to make a woman celebrating her birthday feel special, with repeated shoutouts from the performers.

I've never rented a party bus before but I am SO glad I did so with Tour Rider. I was looking for a…read moreparty bus to take my friends to the Met museum for my bday party (the Met Gala, if you will). We started at my rooftop in Hudson Yards and took a Tour Rider party bus to the Met. Most tour companies make you book a 5-6 hour minimum and require a round trip, but Tour Rider let me do a one-way trip and only charged for one hour. They were super professional, respectful, and even provided water. They were by far the cheapest option, and still delivered an exceptional, premium experience. The MOST bang for my buck. Tour Rider helped me execute the best birthday I've ever had - I would recommend Tour Rider to everyone! Now I have a Party Bus guy

Accomodating, flexible, fun, fairly priced, etc. Just can't say enough good things about this…read morecompany. I left a google review with more details about just how amazing our experience was with this company. This is one you can definitely trust to provide you with excellent service.

My company charters private buses from Omega Express for group programs often. We have a good…read morevendor relationship with them. They do a really great job in the NYC area, but also driving down to other states or cities like Washington DC. They get the itinerary and stick to it well. The drivers are knowledgeable about the roads in the New York area. Omega Express is an overall very good company with reasonable, workable prices, which we appreciate. We will continue to use them for our group trips.

Formal Complaint Regarding Unsafe and Unacceptable Bus Experience - August 7, 2026…read moreTo Whom It May Concern, I am writing to formally express my extreme dissatisfaction with the bus service provided on Friday, August 7, 2026. This was, without a doubt, one of the worst bus experiences I have ever had. The bus was scheduled to pick us up at approximately 7:00 a.m. in Brooklyn, NY, at the designated pickup location on Canton and Linden Boulevard. The bus arrived and departed around the scheduled time. However, what happened afterward was completely unacceptable, particularly because this was a chartered bus transporting families and children, including toddlers and children up to approximately 10 years old. At approximately 9:15 a.m., while traveling on the New Jersey highway, the bus pulled over because it apparently needed oil. I personally witnessed the driver take two cartons of oil to the side of the road and add oil to the bus. This was extremely concerning and raised serious questions about whether the bus had been properly inspected and maintained before transporting a bus full of children and parents. Afterward, the bus continued driving to a bus depot, where we were forced to wait approximately two hours for another bus. The original bus was completely packed, and we were traveling with several young children. The entire situation was stressful, uncomfortable, and completely unacceptable. I cannot understand how a bus company of this magnitude could allow a chartered bus to be sent out for a scheduled trip without ensuring that it was properly maintained, inspected, and safe for passengers. A vehicle transporting toddlers and young children should never be placed in a situation where it breaks down on a highway because it needs basic maintenance. This experience was not only inconvenient--it was frightening and extremely unprofessional. Parents trusted your company to safely transport their children, and that responsibility should not be taken lightly. I am requesting that this incident be investigated immediately. I would also like an explanation regarding: Why the bus was permitted to operate if it required additional oil. Whether the bus received a required safety and maintenance inspection before departure. Why passengers were left waiting approximately two hours for a replacement bus. What measures will be taken to ensure this does not happen again. What compensation or refund will be provided to the passengers for this unacceptable experience. I expect a prompt response and appropriate resolution. The safety of children should always be the company's highest priority, and this experience fell far below the standard that passengers should reasonably expect. Sincerely, Leslie Mckinnon

I was going to take the train but it was too expensive. I reluctantly took Go Bus and was so…read morepleasantly surprised! It was comfortable, quiet and I was home before the expected arrival time. I will no longer be taking Amtrak!

They understood all our needs an responded appropriately...it's like we're part of the family.read more

Has an adult learner with no prior experience with a bicycle, Eddie is a patient teacher, he…read morelistens and is encouraging. Feedback is welcomed and check ins are done throughout the lesson. Great teacher, I would recommend him for children and adults.

My Husband and I took this tour today and it was pretty great! The best part of the tour was going…read moreon the Water Taxi and seeing the Statue of Liberty. The second best part of the tour was seeing the 9/11 memorial! It was great to hit some main attraction sites of NYC that we probably wouldn't have been able to do in such a short amount of time. Thanks High Quality Tours and "Tour Guide J" for being great and showing us a good time! I recommend this tour to anybody visiting NYC A few pics from the Tour

This was a gift for our anniversary from the kids. They made a great choice. The bus was…read morecomfortable with nice air conditioning. The tour began at 11 am near Central Park and took us to many sites. We stopped and had plenty of time for pics. The tour guide was great about taking pics so we didn't have to selfie at every stop. Jay was very knowledgeable about the history of the city and the buildings. Of course NYC traffic is a nightmare but Karim and Jay got us to all the stops on time and safely. The tour ended with a boat trip to the bay by the Statue of Liberty which provided great views (go stand on the bow for best pics and experience.) If you want an overview of the city with comfort, this is a great choice. Then you can plan what to do the rest of the trip. (We stayed at Marriott Times Square, saw Hamilton, filming of Stephen Colbert, 9/11 Museum, walked Central Park, 5th Avenue) and ate great food.

Amazing experience. Well worth the price. Views and service were spectacular. Upgrading to the…read morepremier seating is well worth it. Highly recommend! A+

Beautiful morning, gorgeous views, quintessential Gotham tour…read more Alexis did a great job leading the tour with plenty of fun facts and humor. She also sang, "New York, New York," as we docked, as an, "Off, off, off, off Broadway performance." And who knew that Jersey City has become such a big town? P. S. Her boss' name is, Duffy.

Great tour!, Tony was friendly and greeted us when we arrived, he offered to take our picture at…read moretime square. Manuel did a great job driving around and held the water chest open between stops so we can get cold water when needed.

Comfortable ride until the A/C was turned off due to over heating. Disappointed. Did not go to…read moreStatue of Liberty, The Bull, Universities or Cathedrals. I expected a vehicle with windows I could see out of during the tour. Was pretty boring. Bus had dark windows so we were not able to take pictures while on the bus.