was so impressed with auto excell, had to have work on my car between betweenChristmas and new…read moreyear, even thought the hours were limited, John and Lance went out of their way to get my cat fixed as quickly as possible, even let me pick my car up on a day they were closed. My car is running great. Lance also reached out to me to see how the car was a few days after I got it back. this is a 5 star place with excellent customer service. I will recommend auto-excel and will definitely be a forever customer. my sincere thanks Sandy Ventrone

Auto Excel is the only place I take my cars. I have used them for my last three cars. Very fair,…read morehonest and accommodating. Highly recommend!!!!

This Small Home Business delivers great value…read more The owner is genuine and caring, exceeding my expectations in every way. He even spray painted some parts I had recently installed just because he noticed they were starting to rust. These are folks you can trust, they do what they say they will do at he price quoted and within the time period quoted.

From the owner: With over 30 years of experience, Low Rates Auto Repairs has been proudly serving the Akron…read morecommunity. We specialize in engine and transmission repairs and rebuilds, delivering quality service at competitive prices. We do more for less.

I took my car into this shop.. had them look at it 3 different times AND MY CHECK ENGINE LIGHT IS…read moreSTILL ON! Told me they "replaced my catalytic converter" 3 times and they don't know what else it could be. Even tho my check engine light STILL is coming up that my catalytic converter is bad! They treat people with disrespect! Do not go here!

not sure if they're any good cuz they refused to work on my car without even looking at it because…read moreit's from '92. if you need help with an older car, these guys are no help. i told them the year of the car prior to setting the appointment, made me pay for a tow for my car all the way there just for them to tell me they won't look at it because it's too old. then had to pay to tow it back. ridiculous

unfortunately I had a bad experience at Jim's. I have a Ram 3500 diesel. I could not fine the plug…read morefor the block heater after trying to find it, so I called Jim's to have them install the plug for the block heater that comes from the factory. I did explain initially that I could not locate one. I had an appt for 3pm to bring it in a couple days after I called. ai arrived before 3pm and dropped it off assuming they would get to it. They didn't and said they would get to it the next day, not a big issue. When I went to pick it up I looked for the plug and noticed the plug protection cover did not fit the end of the new plug. I went back in to ask them why it did not fit and learned from the mechanic he had just taken the protection plug for the old one? I asked why he replaced the plug that I couldn't find if it had already existed, it would have been simple to just test the existing plug line that I was unable to find and not use a new one. The person at the desk just said that when I called I just wanted a new plug installed, not really accurate, I did say on the original call that I could not find the plug connection and needed the accessory plug. I would have hoped they would have at least tested the existing one and only replace the plug if it actually needed it. $168 spent when I did not need the part.

Shaun is a excellent mechanic. His guys are very good at what they do too. Prices are good, and…read morework is done on a timely manner. He backs his parts and labor. In this day and age that is a very good trait to have. Would recommend him for any and all automotive repairs

We recently got stranded in our Jeep and had transmission fluid. Filling our jeep with smoke out on…read morethe highway. We got towed to this location because it was near where we were at and not only did they take care of our car. They took pictures of all the details so what went wrong with the car and how they fixed it plus they called an Uber for us and just added it to the bill so we didn't have to pay out-of-pocket right there to get home, it was just round the clock first class Service.

This IS the place to go!!! I won't take my vehicles anywhere else!!! Ziad and his staff provide…read moregreat quality work at a reasonable price. One of favorite things about this place is their honesty. Ziad will tell you everything that he finds wrong with your car, but when he will tells you he lets you know what really needs worked on now and what you could probably hold off on having done for a little bit if you wanted or need to. Zaina is always great at scheduling my appointments and answering my questions. They always keep me informed about potential problems as they work on my vehicle and the progress of my vehicle while they have it. Great communication! This staff is on point!! They do great quality work, they check their work AND they do it in a timely manor!!! Seriously folks look no further after one visit you will be a customer for life! ~ HONEST ~ QUALITY WORK~ GREAT PRICES ~

Three out of five stars is the best I can do…read more Pros: They really do know their transmissions. Cons: Tom Millard, the owner, is kind of your frenemy. He is very personable, but his voice is approximately one octave lower than the lowest contrabass voice you have ever heard. Imagine the voice of actor Sam Elliott, run through an effect to make his voice so low that the frequency is barely discernable by the human ear. I have heard, however, that dolphins thousands of miles away do react when Tom opens his mouth. A day after you drop off your car, Tom will call you and use his profoundly intimidating voice to notify you that the cost of your transmission repair will be twice what you paid for your entire car. At that point, when this happened to me, I found a "Plan B" - I told him I would bring in my own transmission (which I bought used from another place) and I told Tom his technicians could install it for me. Tom reluctantly agreed, and in the subsequent days he got me back by saying that the transmission I got him had problems (it didn't really) and that I would have to give them extra time to complete the repair. TWO WEEKS LATER, I finally got my car back. I still paid quite a bit for the repair and I really think ol' Tom was just making things difficult for me because I didn't want to buy the transmission from him.

DO NOT GO HERE!!!!!! BEWARE THEY RUIN YOUR CAR AND NOT HELP TO FIX IT ANY WAY!!! My husband took…read morehis car her last year to have his transmission fixed. They fixed it and this year a piece went bad. We dropped the car off to have the problem fixed around the end of June . We got our car back and none of the gauges work. Speed, rpms, gas, none of them. They have had our car for over 6 weeks. We have a trip coming up and have not asked them for anything other then to fix car. So today we asked if they could cover a rental for the weekend since we took the car with plenty of time to fix the transmission issue and they also messes up the car and haven't been able to fix it. The person I spoke with said that they would cover our rental and also have our vehicle sent to a GMC Dealership to be fixed and they would cover cost. Well now they are saying that they never said this. Then it turned into we will cover your rental for 2 days. How about you have had my car for over 6 weeks. You can cover a rental for 4 days when you are the ones who messed it up and can't figure out what you did or how to fix it!!! I will nev

Break pad and Roger's replaced if necessary…read more Only frond pads and rotors and rear pads only needed replaced. Very pleased with the work and the time it took.

I got yelp specifically for this. i just wanna say they're a**holes and sketchy. I've heard from my…read moreneighbors that they would frequently put incorrect parts on to do things cheaper but also they are very unreliable for like dire situations. If you needed something done urgently pretty much and you were able to stop there then good luck tryna get service. They straight up refused to help get my window up or even try to do anything when it was pouring rain out and the button wouldn't work. I just see a lack of empathy and care in their work but i have heard of good prices and i've seen many other good reviews so take this with a grain of salt, just my experience tho.

I was out of town for the week and the lot my car was parked in someone decided they need my…read morecatalytic converter more than i did. I called Kens muffler left my information with the receptionist and never received a call back all day. I called Frank Mays a little after 7:00 Am and dropped the car off at 7:45 and had it back by 4:00 pm. Will definitely use the again just because of the prompt service.

My girlfriend brought her vehicle into Frank May Garage ( as a repeat customer even after other…read morefamily memebers stopped!) The vehicle was having issues starting and caused her to miss work when I was out of town. The Garage replaced the fuel pump and she kindly paid the 700 hundred plus bill. The next day, the same issue appeared with no change. The issue was still there. When I returned from a business trip I researched the vehicle, problems and found it to be a 21 dollar easy to do yourself part. A dealer told me the same information. When I discussed this with the garage, they did not know the problem, they were guess repairing the vehicle and I had to tell them the issue, the part to solve it. Once solved I requested the old fuel pump, they never showed anyone, they had no diagnostics, they didnt have a clue why the problem was there?. When they tried to explain they tested it?, they said they used a headlight and tested electric current, replaced it started the car and it worked? they finally agreed it was an error as they could not argue with logic. When Icalled to get a check returned, they lied, said it was bad, became agitated, argumentive and used a bulling tone. They proceeded to then call my girlfriend since she paid. They WON that battle because she felt intimidated, fearful to speak up. Instead she lost 700 plus dollars for nothing. We decided like the other family and friends, its not the place it was and they can not be trusted with models of cars since 1980 and up.

I am an elder woman passing through Ohio on the rode trip of a lifetime....and I lost my A/C. Going…read moreall the way to California and back to Maine without would make this trip very difficult. Using google, I saw their ad and called. They were FANTASTIC! From the front desk and Ron, to the expertise and swift assistance from Ryan Zehner, we had our car back in less than 24hours completely fixed at a very reasonable price. HIGHLY RECOMMENDED by this Toyota owner!

Found this place years ago when the dealer took my car here. They have excellent mechanics here…read more zehner's cost far less than the dealerships and their work is excellent.

Still taking my car here two years later. I don't really understand the negative reviews I've seen…read morebecause I have never experienced any kind of unprofessionalism from this place. The employees have never sat in the office and gossiped about anything. The front desk girl is very nice and friendly and does talk to you but she is not gossiping. The quality of the services they provide and the prices can't be beat. Anytime I bring my car in for a specific issue they fix it. I've never been given the run around or felt like I was being taken advantage of as a female. A lot of mechanics take advantage of women and try to charge us more thinking we don't know any better but this place doesn't do that. I was taking my car to Vandevere and paying 100.00 for an oil change when Ken's charges me 45.00 for the same service. Also it takes them maybe half an hour versus three hours at the dealer. You can't please everyone but this place has way more positive reviews than negative and I definitely recommend taking your vehicle here.

I've been taking my cars here for years. Always an honest place, they never try to oversell a…read moreservice. I trust Ken and Shawn to always take care of me and my vehicles.