Gary and his crew were phenomenal! I was traveling through Lubbock, from Las Vegas to Austin. We…read morehad been on the road for 3 days already and about to start our 4th and final day of driving. I needed some help with an automatic window motor issue that I had experienced before. Gary got me in the queue super fast so that I could get back on the road. He is a genuinely friendly human. And he gave me way more than just a fair price since the work wasn't quite as involved as we had originally anticipated. Since I am moving and don't have a job lined up yet, every penny really counts and Gary helped me out more than he could ever know. Can I also just mention this is the cleanest auto shop I've ever been in? The bathroom was remarkably clean and tidy. And his hospitality was on point. A cute and private little waiting room with comfy seats, coffee, Wi-Fi, TV, magazines, and lots of interesting auto collector stuff to look at. This was a very enjoyable experience!

I always get the best service here and feel like they are very honest when it comes to working on…read moreyour vehicles. Been coming here for many, many, years, probably when they first opened.

The best auto shop I have ever experienced!…read more My 09 Chevy Silverado was doing some funky blinker stuff even after replacing the bulbs so I took it to these guys a couple of weeks ago. They had it fixed he same day for $40 and let me know it was a connection issue. About a week and a half later the truck was doing the same thing. So I called them back and they were very apologetic and insisted I bring it in ASAP. They even offered me a ride when I dropped it off. Again, I picked it up same day (today). They explained what went wrong, how the fixed it a different way this time and made sure the connection was secure. And they insisted that there would be no charge. I so appreciated the kindness they showed and their diligence in running an honest shop! As a woman, I sometimes feel that an auto shop may be ripping me off but I have full confidence in the character of the men at Jim Phillips! Definitely use them for any automotive needs!!

Quick great service at a decent cost. Would use them again 9/10. Fixed my car in less than a day.read more

I have taken my vehicles to Ray several times and he has always been helpful and done good work at…read morereasonable prices.

Was told to be here at 9am for a mid muffler delete. Show up at 9am to a closed shop. Waited until…read more10:30am tried calling. Very unprofessional. Wasted my time and never got the service done so can't comment on quality.

Mitch saved our day! My wife and I were on a road trip traveling to Austin from the Bay Area in…read moreCalifornia. When we stopped in Lubbock for the night, we had realized that the brakes on our car felt spongy and somewhat non-responsive. With the local dealership booked til the week after, we needed a more immediate option as we had to leave for Austin the next day. We settled on M&M Tire and Service Center because of the glowing reviews and it did not disappoint. We met Mitch in the wee hours of the morning and he immediately made us feel like we were in good hands. We told Mitch our car dilemma and our need to leave Lubbock and make it to Austin that day. We left the car and set off to eat at a restaurant at his recommendation, which was also fantastic! When we came back and our stomachs full, it only took an hour or so later for Mitch to update us. He found the problem but was unable to fix it with our timeline and needing to get into Austin the same day. He found the car was still OK to drive and helped us concoct a plan to fix the car when we arrived in Austin. He even went as far as calling a number of dealerships in Austin himself to figure out which was the best for us and which one had the part we needed. Mitch is awesome, and we are greatly indebted to him. Not only did he take us on short notice and without an appointment, he found our problem, and called a number of dealerships on our behalf. And he did not even charge us a cent! It should go without saying that we made it to Austin and based on his recommendations, we are getting the car fixed. Whether you live in Lubbock or you are just passing by, M&M Tire and Service Center should be your first choice if you are having car trouble. Would love to pass by again if we ever have car troubles again. Thanks Mitch!

Mitch is awesome. The place is affordable and he makes sure your car is safe. He goes above and…read morebeyond to listen.

Without hesitation, I recommend O'connor Automotive. While I was at Texas Tech they were my go to…read moremechanics. Honest, affordable, and insanely efficient. Sadly, I've yet to find anyone as trustworthy since I graduated and moved. Keep up the great work!

O'Connor Automotive is by far the best automotive shop in Lubbock Texas. No frills, no gimmicks,…read moreno worries. John is as honest as the day is long. He will tell you when to bring your vehicle in, he tells you how much it's gonna be and he is always right. But that should be every automotive shop in town. What sets O'Connor apart is that he takes the time to ensure that the job has been done better than anyone else would do it. He takes the time to explain to you what happened, what he did and why it needed to be done. He is that rare combination of Great and Cost-effective. I have and will continue to send everyone I know to O'Connor Automotive. Superior Establishment.

Great shop that changes fair prices. Don't get caught in the dealer parts loop - it's a corporate…read moreripoff! J Dee's does all of my maintenance on my BMW and I couldn't be happier with their work. I came in initially and told them what the local dealer said my car needed, and they told me that 1 of the 3 items was an outright scam and not needed, then they performed the other 2 items for nearly 1/3rd the cost of Alderson. Don't expect to be greeted with a hot towel and ice water, but they do a great no-frills job.

Place is trash doesn't answer the phone doesn't care to try to give updates doesn't put an extra…read moreeffort in at all and takes forever no rush for them no customer service DONT GO HERE !

Came in from out of town and my power steering pump had an issue. We needed to get to Fort Hood TX…read morethe next day for the birth of our Grandson. Rocky was great. He told me if I got it in he could fix it that day. He actually stayed open late to make sure our 2008 Chevy 2500HD was ready for the trip the following day. I asked him why he stayed open and he told me "I told you I would get your truck done and that's what I did". What a great work ethic that you just don't see much anymore. My father used to say "a man's only as good as his word". Rocky lives that. Erin his wife was equally as great and cut this Navy retiree a couple breaks. Mom and Pop place that does quality work and are good honest people. We got to Fort Hood the next day and we're present for the birth of our grandson Zackary and we owe it all to Rocky and Erin. Thanks a bunch. Highly recommended.

I do not recommend this car shop at all. Here is my review from google and their disrespectful…read moreresponse. My review has now somehow "disappeared" so that only 5 star reviews will show for them.

Yesterday marked my fifth visit to MasterFlow on 19th Street. I have had three inspections done…read morethere, one oil change, and yesterday I had a transmission flush performed. I return to this business over and over as they never fail to make the customer feel like they're their first priority. From the minute you pull up to the moment you leave they make you feel welcome and go out the way to be helpful. Initially yesterday I had called them and asked if they were able to perform an actual pressurized transmission flush, not just a drain and fill. Moreover, I wanted to know if they would give me a price break if I brought my own transmission fluid. I own a Honda Accord that is still under warranty and using anything other than Honda ATF is a big no no. "No problem" was the response, "and sure, we have the machine necessary to do a flush, and it'll cost you $50 if you bring your own oil." For the record, this service is posted on their pricing chart as $99.99 (Honda dealer price $199.99) I showed up, was put straight on the ramp and they took care of my car in 30 mins while I waited. They also washed all the windows, fixed all the tire pressures (my low tire pressure light was on), filled-up my washer fluid bottle, and reconnected the protective plastic tray/pan that sits under the engine / transmission as it was loose and scraping on the road some times - all at no extra charge. Plus, when I checked-out, the guys gave me a $5 discount and a free calendar just because they're great service folks and want to take care of their customers. I won't take my vehicles ANYWHERE else in the Lubbock area and encourage you to give this family a chance to service your vehicles too.

I used this company for a long time with multiple cars for convenience. However, they don't check…read morespecifications for types of oil. They just put in whatever. Can't read oil caps apparently.