As a first-time buyer I was extremely lucky to have Hak Bin on my side. He was the agent for the…read moresellers, but he guided me every step of the way to ensure I would get my dream apartment. He is incredibly knowledgeable about all the coop rules and how to work with difficult boards. I was originally denied, but then Hak meticulously went through all the paperwork and found an error in the bank's paperwork. He was able to make file an appeal to the board on my behalf and I was eventually approved. It was a long journey from start to close, but having Hak to answer all my questions at any time day or night made all the difference. He is patient, professional, kind and a tremendous asset to anyone looking for a real estate agent. I highly recommend Hak and would work with him again in the future.

In real estate, there are so many awful agents that you start to feel hopeless. That's why I'm…read morehappy I had Hak by my side, as a first time buyer. Throughout the entire search, Hak always did his due diligence and beyond in helping me find a place. He is patient, knowledgeable, and is always ready to come to bat for you. As problematic as the home buying process is, Hak does his best to prepare you, and goes above and beyond. When I finally settled on a co-op, Hak took the extra step and reviewed all my documents, and provided tips on how to ensure my application was completely board-ready. Throughout the process, Hak was more than an agent--he was an extremely handy consultant, providing his own assessments of the properties, and handling all communications between us and the seller efficiently and timely. In this shark tank of an industry, having an agent like Hak is extremely advantageous. I will definitely be giving him a call the next time I make another housing move.

I had a very good experience with Madeleine Realty. Samantha was my agent. She was very…read moreprofessional and courteous on the phone, and she listened to what I was looking for in our next apartment very carefully, and did all the preparation before we met. Although I ended up renting an apartment from another realty, Samantha told me that there is no hard feelings or disappointments, and she just wanted me to be happy. I think that's a very rare quality in an agent. So I would recommend Samantha and Madeleine Realty to any of my friends, and definitely reach out to them if need to move again. Key words for Samantha: professional, courteous to everyone, well prepared, and good at following up. Key words for Madeleine Realty: Professional and nice people, excellent reputation in the neighborhood.

I recently bought a co-op in Forest Hills and couldn't be happier with my new home and with the…read moreexceptional service that I received from Madeleine Realty. My real estate broker was Debbie LaMacchia. It was very reassuring to know that I could count on her tremendous knowledge (both of the real estate markets and of Forest Hills at large) to help me navigate through all the hurdles that arise during the course of a first-time home purchase. If the other brokers at Madeleine Realty are as fantastic as Debbie, you can rest assured that you are in good hands with this agency.

I have been trying to call their listing number for literally over 3 months now, to inquire about…read moreseveral apartments that they have listed on StreetEasy. I've called 3 times today alone, and now the number goes to voicemail. Why post the apartments if you're not going to do your due diligence in getting back to the inquirers.

I had a great experience with Ari from Silverstein Rentals. He was professional, personable, and…read morehonest regarding the presentation of all possible rentals for us to see. We ended up really loving the place we came to see but ultimately was sold on an upgraded unit that he suggested we see. I highly recommend Silverstein because they are very easily reached, no hidden fees, and they work fast.

Chase of NY Standard Realty has been great to work with. He organized an impeccably-timed viewing…read moresession for me over the course of one afternoon during which he showed me several apartments, and at each stop he carefully listened to my feedback and adjusted the rest of our viewings accordingly. He prepped me in advance with what materials I would need for the application process so we could move quickly, and when the time came to submit and process the application and complete the lease signing he was responsive and completely reliable. Chase also checked in with me after the lease signing was completed to make sure I got what I needed. He is thoughtful and professional, and he has my highest recommendation. Two thumbs up to Chase from NY Standard Realty!

Chase was a pathetic excuse for a realtor. We saw an apartment, were supposedly the first applicant…read moreand I was told I had the exact credentials for the apartment. I put down a deposit and submitted an application. Then I was told I needed a guarantor so I supplied all my mothers information. Then Chase comes back saying I need another guarantor to make 80x the rent. I supplied another guarantor that had 80 times the rent. This was still not enough and I was being asked for a third guarantor before the management company gave up on my application. This process took over two weeks. What started off as a great application for an amazing apartment became an arduous task with pathetic results. Had chase provided us with the necessary credentials for the apartment our application process would have been sooner. Instead they took forever, barely corresponded in regards to the situation, and let our money flaunted. Do not bother with these realtors. They are an incredibly inexperienced and unreliable real estate practice.

Had a great experience at R&J capital group, Robert who took care of my first home was very…read moreknowledgeable, patient and professional from beginning to end. I would highly recommend him to family and friends I couldn't be happier with the decision I made. Looking forward for future purchases.

Not sure how everyone else had such a positive experience. I contacted R&J in December. 3 months…read morelater and no loan (seeking a simple refinance). Weeks of gathering documents and answering all their questions. Things were fine at first but in this last month, as we've tried to get past the final steps, R&J completely ghosted me. I've called or emailed every other day practically begging for a status check. No response, no proactive update, crickets. Huge waste of time and waste of running a hard credit check. Go elsewhere and save yourself the hassle.

I was on a mad dash trying to find a place twice for reasons that are not important to you right…read morenow, dear reader. But, I must tell you, I tried Craigslist, Ouija boards, classifieds, friends of friends, exorcism and nothing, absolutely nothing. I don't have to tell you that finding a place in New York is hell. Not even Hell's Kitchen, might I add. However, I found CityRealty's website and man oh man, that changed the course of my personal history! The listings I was shown were actual apartments and not a pit I'd be fed by my captor. You know what I'm talking about. Great customer service. Like, for real. These guys hooked me up with a knowledgeable broker and now I'm happily living in Greenpoint. OK, the G sucks, but my place is awesome. Leave me alone.

I've moved around twice in NYC and finding CityRealty saved me so much time, loaded with info (like…read moreneighbourhood interests, parks, gyms) beyond the general stuff. The broker I found through their site was also great!

Found Danny Alzate on Padmapper and our apt search went from nightmare to dream come true. He even…read morehelped us move in (but don't expect this every time, we're pretty special!). Danny gives a good name to real estate and knows the city's listings inside and out (even ones other brokers can't see).

I've had two seamless experiences working OTL. Martha is extremely communicative, responsive, and…read moreworks fast. She understands the market is really good at sourcing and making recommendations. I will always work with her, every time I can. She's also really friendly and that goes a long way. Can't say enough good things about her!!

I worked with Martha Gaffney on the purchasing of Mt very first home. I was a first time buyer, and…read morethere's so much to absorb and learn. Martha made the process very smooth with pleasant personality. There were some frustrating moments ; however Martha was able to calm me and solve those nuances during the process. if I should ever purchase another property I would definitely seek her out. Luis Worrell