Exceptional Service from Beginning to End…read more I cannot say enough positive things about my experience with Isaac Adkison of TE Certified and the exceptional service he provided from our initial consultation through the completion of a significant plumbing repair at my home. I contacted TE Certified after discovering a concealed hot-water leak beneath the slab of my home. From the very first visit, Isaac stood out because of the thoroughness of his assessment, his knowledge, and the amount of time he took to help me understand what was happening and the different options available to address it. This was a major repair decision for me, and rather than rushing me toward a particular solution, Isaac carefully explained the advantages, disadvantages, uncertainties, and long-term considerations associated with each option. Over the days that followed, I had many questions--and I mean many! Isaac answered every one of them with an incredible amount of patience, professionalism, and detail. He never made me feel as though I was asking too much or taking up too much of his time. When I needed clarification about specific items on the estimates, how the proposed reroute would work, the existing plumbing, freeze concerns, accessibility, restoration, or the potential for future issues, he consistently responded with thoughtful and knowledgeable explanations that helped me make an informed decision. What impressed me just as much was his honesty. When there were things he could not know with absolute certainty until the walls were opened or the existing piping was further evaluated, he said so. I greatly appreciated that. I never felt pressured or given false assurances simply for the sake of making a sale. When I ultimately asked Isaac what he would recommend as the best long-term solution for my particular home, he gave me a clear professional recommendation and thoroughly explained his reasoning. That gave my family and me the confidence we needed to proceed with rerouting the hot- and cold-water lines to the kitchen through conditioned interior space. On the day of the work, that same level of professionalism continued. After locating the plumbing manifold beside the refrigerator, Isaac made an extremely clean and precise opening in the drywall, preserving the piece so that it could be neatly replaced afterward. As the routing plan developed, he initially proposed one solution, but when I expressed concern about how it would affect the appearance and countertop area of the kitchen, he listened to my concerns and was completely receptive to exploring an alternative route I suggested. He evaluated it carefully and determined that the new lines could instead be routed behind the refrigerator and stove and through the lower cabinetry to the sink. The result exceeded my expectations. Isaac, with the assistance of Reeves, completed the work with tremendous care and attention to detail. The new lines were insulated, neatly routed and securely installed, and the workmanship throughout was exceptionally clean and organized. They protected the surrounding areas while working, treated the home with care, and left the kitchen looking virtually unchanged despite the extent of the plumbing work that had been completed. You would never know from looking at the finished kitchen that such a significant reroute had taken place. Most importantly, after the new lines were installed and the water was restored, Isaac checked the water meter to verify the result. The meter was no longer moving. After dealing with the stress of a concealed leak and having to keep the hot water shut off, seeing that meter remain still--and knowing the leak had finally been resolved--was an enormous relief. Another thing I greatly respect is that the project remained at the best-case estimate I had authorized: $2,915. There were opportunities throughout this process for the scope or cost to increase, but Isaac remained transparent about the work that was actually necessary and completed the agreed-upon repair accordingly. There is a difference between someone who simply knows how to perform a trade and someone who combines technical expertise with integrity, communication, patience, problem-solving, respect for the homeowner, and genuine pride in his work. In my experience, Isaac demonstrated all of those qualities. I also want to recognize Reeves for his assistance in completing the work so carefully and efficiently. Together, they did an immaculate job. As a homeowner, especially when dealing with a costly repair in an area outside of your own expertise, it is incredibly important to feel that you can trust the person advising you. Isaac earned that trust. He did not just repair a plumbing problem; he helped me understand it, thoughtfully walked me through a difficult decision, listened to my concerns, and ultimately delivered a solution that I feel very confident about. I am genuinely grateful that Isaac was the plumber assigned to m

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Heating and air guys are excellent. They know exactly what needs to be done to keep things on…read moretrack. Highly recommend Zone

When we called we received the estimate on the phone immediately. The technician was professional,…read moreand on time. The technician carefully boxed up the traps owned by our previous company and installed Zone bait traps. I am very pleased with how easy Zone employees made our transition to their termite service. Thank you

I called Steve when I noticed the condensate line was leaking and had caused some damage to the…read moreceiling in the room below. He managed to fit me into the schedule in the midst of an intense heatwave and had the problem corrected in very short order. Let me just say that his honesty and workmanship are beyond reproach while his prices reflect the integrity of a professional who understands customer care and the value of establishing trust and confidence. Look no further, this is your HVAC Company, SP Heating & Air

Steve is excellent. I trust him and he doesn't rip you off. He tells it like it is. Great guy too.read more

Francisco came over promptly and diagnosed my systems. He offered me various options that would fit…read moremy budget. He really wanted my business and cared about my needs. I didn't end up replacing my systems yet(another company came in and filled up the refrigerant but was a temporary fix and one I didn't want to spend on) but the pricing and client service was amazing. When I am ready to replace the systems, Montell will be my first choice if I want Trane systems as he solely deals with Trane.

Excelente servicio y comunicación , personal muy profesional y de mucha experiencia. altamente…read morerecomendable.

Lightening fast service. Honest communication. I would absolutely use them again. Demetrio was…read moreawesome and explained everything thoroughly.

Just had my new upstairs AC unit installed in my house yesterday. My problem started back in May. I…read morecalled on a Saturday Memorial Day weekend. John came out that afternoon and although my unit was 14 years old, he made sure to get it working for the time being. Getting my upstairs down from 86 degrees to 70 again. The real problem he made me aware of was that it was an old unit which had a small leak. So it was a temporary fix. Just that this company came out on that afternoon was very impressive to me. Other calls I made put me off to later in the week. My unit went kaput for the last time a few days ago. After receiving a few quotes it seemed that Comfort Atlanta had the most competitive price with options as well. They had already gained my trust previously. Their estimate covered everything needed. So, no reason to use anyone else. John and Andrew came out yesterday morning and crushed it! In and out, nice and clean, great unit installed and my upstairs is whatever temperature we want it to be once again. These guys were AWESOME!!! Would HIGHLY recommend them to anyone that needs HVAC services. Great job Guys.... A-ONE!

Highly recommend CoolPro! Have been using them for about 5 years (repairs and new system…read moreinstallation). Lee and his team are prompt, courteous, and don't try to upsale. As an existing customer, I have had quick response times. Yesterday, I come home from vacation and both a/c units were down. Texted for service at 5:30p.m. and had a tech (Taylor) at my house at 8:30a.m. today. The problems were quickly diagnosed and repairs made! It was miserable coming home to an 85 deg. house. Now the inside temperature is back to a normal summer level thanks to CoolPro's prompt response and friendly service. I would not hesitate to recommend them if you do not know who to contact. Keep up the good work guys!

Great service from Nick at CoolPro getting our air conditioning back up and running! Very…read moreprofessional and good advice without trying to stick you with annual contracts or memberships. We will use these folks again.

This is an update to an 8-year-old review. My first interaction with Kennon was when I was trying…read moreto purchase my first home, and I requested an evaluation of the HVAC system in the home I was interested in. That evaluation was part of several issues that led me to run away from a money-trap property. Eventually, I found a home to purchase and have used Kennon for HVAC work since. My AC decided it was time for a stunt in the middle of the hottest week of the summer on July 3rd. Kennon was running holiday hours and staff for the weekend, not surprisingly, but they still managed to work me in and quickly replaced the capacitor. Christopher was quick and very kind.

Bad customer service. Gave a hour window for arrival then didnt show. Called they said "we don't…read moregive arrival windows". Well yoi did and then you didnt keep it so who lied. Second time usong them second time they were slow, inconsiderate, no follow through, and shoddy work

These guys are great. Show up early on a Sunday...... Professional, courteous and most of all…read morequality work. I would recommend Dan's team to everyone.... Craig S

Our A/C from 2003 kept having problems. Worked with a range of companies. When it broke this…read moresummer, we decided it was time to call in a pro. Had seen FlowTech's workmanship on my neighbor's system & immediately had "HVAC envy". Called Dan, they installed a modern Trane system with 95% efficiency, multistage blowers in 1.25 days. They were polite, fast & on the up & up with text messages & email system for scheduling & invoices. We opted for a humidifier inclusion for winter months. William was our tech. He was very polite & explained all the new hardware, kept everything clean too, laying down tarps etc. We've dealt with several HVAC companies & finally found the one that does it all right. Thank you FlowTech.

Easy and transparent is Joe I would summarize this team. Really appreciated them answering my many…read morequestions, get to the root issue and resolve it

Great service, Vu is super friendly and knowledgeable. Did not feel any pressure and was very…read morethorough with his explanation even though this is nowhere near my area of expertise. Would recommend him to all my friends and family as well as anyone looking for help with their HVAC system. 5 stars all day!

Back in March we had our refrigerator serviced by this business. They responded right away and sent…read morea Technician out at the time they said he would be there. After diagnosing the issue we were given a fair price and a reasonable amount of time for the part to be ordered and repair completion. We had to make a couple of changes to our appointments, and they were extremely flexible with our schedule, and again responded very quickly. After the initial repair, our refrigerator started having the same issue again. They honored the 6 month warranty on their work and came back a day or two later to resolve the issue at no extra charge. They were very friendly as well. Great experience.

I called them in the morning, and they sent someone out in the afternoon. Anton was awesome. He…read morewas able to diagnose the issue very quickly and replaced the part just as quickly. He was also very nice and courteous. Highly recommend!