Small kitchen and dining area (approx. 207 sq.ft. all together) remodel = 6 month, 8 day…read more In May I had water damage in my kitchen. NorCAL's owner, Owner F recommended that I replace the entire houses flooring. I said no and am happy I did. Dealing with owner M and owner F was frustrating which is strange because they had great reviews. Turns out those reviews are from the previous owner. That should not be allowed. I felt as if I had to manage my own project. Anytime I would ask about when something would get started or completed, I was met with "its day by day, I can't tell you any of that, this is just how it goes". Or I would get no text back at all. Their communication and planning are weak. First I signed the contract and fully designed everything myself. I sent item numbers and where to get the products. I only asked if we were on budget. Everything was torn out by a different company in June. NorCal did not start the rebuild for a long time. The house just sat there. I moved out mid May. NorCal's Owner M said that it would be done October 3. In the beginning of NorCal starting, there were 11 no show days where I was told workers would be coming. I felt like the project was going nowhere and when I asked what was going on I received excuses. They had literally missed more work days than they had come to. To make things worse, I noticed a rodent issue due to the demo it allowed critters in (this was not their fault) I paid a good amount of money to seal up my house and make sure the mouse situation was resolved. I also asked owner F to make sure that while they worked, that no one gave rodents the opportunity to get back in. Due to mismeasurement Owner F told me that we would have to replace and downsize my door that goes from my kitchen to my garage and that I would need to pay out of pocket, not my insurance. This was not part of the plan. After some research I realized that making the door 2 inches smaller would have been in violation of CA code. A NorCal employee came to do the door and left the job with the door completely off the hinges. I went to my home to find this and I had to use trash bags and duct tape to seal it off myself. After the no shows, poor communication, mismeasurement, adding the door, very little work getting done after 4 months and leaving the door open, I wanted out of my contract. I made my first complaint to Owner F . He told me it is their legal right to "show up once every 90 days" to avoid contract abandonment. I felt as if I was being held hostage. Watch out for the contract with no start or end date. It ONLY protects them. NOT YOU. Lesson learned, but also unprofessional of him. This kind of behavior doesn't inspire trust. Owner F seems to have a way of speaking to people as if he is in a place of power and he REALLY enjoys it. If you have a complaint, too bad....and let me tell you what part of the contract says we have you by the balls...... is the overall vibe. Work started, then came to a standstill: Owner M explicitly told me that no work could go further until the countertops were in and another company was in charge of that, so we were waiting on them. Shortly after, I started getting emails from Lowes about paying the remaining amount for the countertops. I called the company that was to cut and install. Turns out the countertops were not paid for and materials were never even sent from Lowes to the folks who cut and install them as Owner M stated. The countertop company said that all of her emails and calls to NorCal went unanswered. Owner M said that Lowes told him that they would send the materials and get them installed, then he would pay after. The countertop company told me that Lowes would never do that. I had been asking for a door knob for weeks to go out and do laundry. I was met with no response. Every time they did something, it was half way done, then it just sat unfinished for days. This set back the completion date for my home getting done and was totally avoidable. My Significant other finally decided that he needed to get involved after hearing a very rude conversation on speaker with Owner F and knowing that owner M was giving me the run around with the countertops and door knob. He went to their shop and had a chat with owner M. Owner F was not there. My S.O. said it was all excuses and getting ridiculous, if they couldn't do the job then they should have let me find someone else who could. After he left their shop, I received a text from owner F stating that if my S.O. ever comes to their shop or speaks to any of their employees, he will get a restraining order. This was the last straw for me. Owner F 's response was an overreaction intended to intimidate us rather than take any responsibility for their poor service and lack of communication. There were more issues but I think you get the point. Construction is stressful no matter what but this was so much worse than I had imagined. Be sure to look at your contract.

I'm not one to leave reviews, especially bad ones. Ever…read moresince the new owners recently took over, the service is pathetic and they serve a large side of attitude with every phone call. They provided subpar work and then failed to cover their mistake. Use caution when dealing with these people. Fortunately, we did not have to pay for their "service" as this was an insurance claim. Highly do not recommend.

MOLD REMEDIATION. I had a huge leak from my faucet and the cabinet and drywall got wet. Michael…read moreRothrock came out and gave me an estimate the day after I made the call ! He took the time to answer all of my questions. I called him several times and he always returned my calls. MOLD REMEDIATION is not cheap ! It is a tedious and labor intensive process. Ryan Gilleon did a fantastic job with the mold removal (there was a significant amount of mold forming--so I made the right decision). He was professional, courteous and very kind. Patty and Brittany -- who work in the office -- super nice and very helpful. I highly recommend the Redding branch of Service Master

Had special need cleaning which required special type of service. They had team there in 2 days…read moreDeanna and Katie did exceptionally good job for what they had to do.

I cannot say enough good things about Servpro of North Shasta. When I called and Julie answered the…read morephone she was more than helpful dealing with my disaster. Almost immediately I received a call from Marty who come to my nerves and assured me that everything would be OK. When Marty and Ken showed up they explained to me about the moisture in my ceiling and walls and flooring. From there they gave me a plan of how they were going to tackle the situation. I no longer had to worry about the mess or any more distraction from my pipes breaking. I highly recommend Servpro, Marty, Ken, Mike and Julie as a catastrophe response team. Thank you so much for being there for me. Victoria

When you have a water loss it can quickly become traumatic and the worst experience of your life…read more Serpro came out when this happened to me and went right to work mitigating water damage 2 days before Christmas. They worked hard and did a wonderful job. They handled everything so I didn't have to. Then during repairs the construction company caused a water leak. Mike from Servpro came right out and checked for moisture not once but twice when the contractor was convinced that there was no moisture under the flooring. This company really cares that you are satisfied with the experience and that's rare. I will absolutely refer Mike and the Servpro crew to my clients and friends. Thank you!

I had a large garage and Shop that nearly burnt down. They showed up with their promises and their…read moresympathy. I hired them hoping that they would help me through this tough time in my life. They were a nightmare I had a constantly supervised their employees. Their Shotty work. Please people were a nightmare. They didn't use primer on the siding to begin with and the paint kept on bleeding through and I told them it needed more paint. The exterior doors are falling off. Trim and molding coming apart. I had to even sweep it out and mop after they got through. They didn't fix and report everything. Leaving the project undone for me to fix and get it signed off by the county. I'm flustered with these people. If you hire someone make sure you check them out and check references. I wish it was more people doing reviews for me to look at before I hire them

The owner Martin has been great to work with, I had him look into doing upgrades for my newly…read morepurchased home. The previous homeowners had done a lot of work without permitting the work. This company graciously advised me on the new code requirements and how to fix the issues that were present on my newly purchased home and then even offered to clean my carpets. Thank You Martin!!!!

We had water damage from a swampcooler that flooded out the master bedroom. They came out took lots…read moreof pictures & submitted an estimate. When cleared by insurance they began working immediately. They where very friendly, courteous, informative, proficient & clean. The work they completed is a 10 out of 10 excellent job . I would like to thank Kip,Frank,Roy& Adam for doing an excellent & clean job THANK YOU

Last year we had a water pipe burst under our home which caused some damage to our subfloor. We…read morecontacted our insurance company and they had a mitigating company come to dry our home out and investigate the scope of damage. That company did such a great job in all aspects, that my wife and I wanted to stick with them for the rest of the work. Our insurance agent really pushed for CRBR, vouched for their work and so, we agreed to go with these guys. Today, we're looking at a nightmare of a situation and regret that decision deeply. 1) We had LVP installed in our home and it is failing at random throughout the home in all trafficked areas due to not prepping the subfloor and using the wrong materials (corrugated cardboard) when they attempted to level in various areas, rather than what the job would call for, a "self leveling medium". 2) CRBR failed to insulate & seal up the moisture barrier under our home after explaining to them on multiple occasions (once with the branch manager present) that my agent was willing to approve more if they had missed the full scope of damage in the first estimate. Unfortunately, the Project manager Kip, became argumentative, dismissive and unwilling to resubmit anything new to my insurance agent who remains open and wiling to approve such. 3) We have now have had 3 local licensed flooring contractors independently come to look at the scope of damage & failure we're looking at here. The solid consensus is that we're looking at the floor failing at varying random levels throughout the home because CRBR did not prep the subfloor at all & used improper medium to level it in (at least the kitchen- corrugated cardboard). CRBR has had 3 attempts at fixing these issues before the job is anywhere near complete and each time they did no fix the issues but only made them worse or in the best case, did not address the problem altogether. Luckily my wife and I were present daily to catch some of these practices CRBR put to use...If not, we would likely be thinking our home was the problem instead. So, I would not recommend this company to anyone, especially if you are not there to understand what's happening. 90% of this work will need to be redone. It is obvious we are looking at numerous breaches of contract pertaining to use of proper material and good workmanship. At this point it would be in their interest to start offering a full reimbursement, and bow out like they were never here. See videos for the flooring quality they have had 3 failed attempts at fixing. https://youtube.com/shorts/WheRyY97jjU https://youtube.com/shorts/NkusBr8rW1s Attached pictures are examples of missing insulation and sliced moisture barrier...this was only discovered in attempted repair #2 to LVP where they lifted up a piece of subfloor in the kitchen only to expose that corrugated cardboard was being used to level the subfloor and that they never sealed the underbelly moisture barrier. That work should have been done nearly 2 months ago, and the underestimated work which has been paid for, remains undone. Steer clear from this company.

The single best experience! You cannot get better. We had an awful situation with mold remediation…read morethat our insurance would not cover. Danny and his team treated our home like their own. They literally worked weekends nonstop and finish the job on Christmas Eve. It was like getting a new home. You will not find more Integris, hard-working, incredible company. Out of such a painful situation this was a Christmas miracle for our family. We called maybe 12 other companies in Redding. They are by far the best. They will give you the care and attention you need. Book them today

Huge shout-out to Rush Relief Restoration Services of Redding, CA!! Several weeks of plumbers…read moreunable to find the source of a water leak in the walls of my guest bath finally led to their discovery of mold inside one of the walls. That's one of the last things any homeowner wants to deal with. Because I've had experience in construction, I began my search for mold remediation services that did not include restoration. And that's were Daniel, owner of Redding's Rush Relief Restoration Services, came in. Daniel came over within a couple hours of my initial call to make an initial assessment and offer his bid, which I thought was quite reasonable. The morning after accepting his bid, he arrived with two of his sons to start the demolition work. Turns out, this is very much of a family-owned and operated business. Daniel's wife is the office manager. Daniel provided a most thorough removal of all traces of mold, while protecting all surrounding areas from any contamination. My particular situation involved removing the tub, toilet, vanity, the lower 3-4 feet of drywall and all the floor tile of the entire bathroom, closet of the adjacent room and part of the hallway between them. After all the mold was removed, Daniel arranged for a local air quality testing company to come test for the presence of any mold spores in the work area. Today they came and provided me with a clean bill of health for my house. Now the restoration process can begin. One of the things that really stood out was how patient and considerate Daniel was ... of my own schedule, of always having his office manager call to let me know exactly when he'd be arriving each day, and of explaining to me everything he was doing and why. (I'm a very inquisitive sort.) Another thing I appreciated is that Daniel never pressed to do any restoration work. In short, Daniel and his family went out of their way to make a stressful situation as stressless as possible. For all of that I am most grateful.

Both Steven and George were great when dealing with our mold and water damage claim. Very…read moreprofessional and explained things well.

Shoddy work. Poor communication. Insurance billed for services not rendered. Did not complete work…read moreafter being paid. Refuses to return. Never allow them into your home.

Rainbow Restoration help out Coastal Business Systems when we had an issue. they came out with in…read morean hour and we're there all night to help us. very kind and reliable

Rainbow International and John Vance recently took on the repair work after a complete re-piping of…read moreour house (this included roughly 30+ holes made throughout the house by the plumbers, John handled proper containment, water mitigation (for those who don't know the simple explanation of this is drying out soaked wood, which requires lots of fans and sometimes even a heater), replaced drywall, texturing, and painting. This was not an easy job but John did an amazing job in his handling of this project. Whether it was his professionalism or the quality of his work he exceeded expectations every step of the way. In the process of filling in all the holes left by the plumbers re-piping of the house, mold was found and Rainbow International was able to handle this additional project without issue. Thank you for your assistance and professional handling of this project! Overall extremely satisfied with John Vance's work! Would highly recommend to anyone in need of water mitigation, mold disposal, and drywall/repainting after a re-piping project!

I came back from a trip to discover a flood in my house. David from Aztec was Jonny-on-the-spot and…read moreshowed up almost instantly to save the day! Thank you David!

We experienced mold/water damage due to a slow leak behind our washing machine. The Aztec crews…read morewere very professional and the final product was perfect. We are so glad we hired them.

Fixed Fast Handyman was the only handyman to help with my job, not one construction company or…read morehandyman was willing to take the job because of the difficulty in the pluming fixtures. Jesse did it no time at all. He made it look easy. He re-did my existing plumbing lines as well as installed the floating sink, faucet and drain. he made my vision come to fruition. Thank you for your master skills and craftsmanship! Would highly recommend his services!!!