Worst customer service experience ever.I took two area rugs in to have them cleaned. The first time…read moreI went back to get them they were not ready. The second time they could not find them? They then refused to refund either the cost of cleaning the rugs or the rugs themselves. I now have to go to District Court to sue them to recover the monies that I am out of due to their incompetence. It wold have been better if they had just stated up front that cleaning two rugs was beyond their ability. I guess I now know why ever time I have gone in their store has been empty. I give them an "F" for customer service. Can't wait to tell the Judge this story!

Ed took great care of us. Installation went smoothly even though there subcontractor bailed out…read morefor health reasons. He kept his promises.

I looked at flooring at North Hills flooring. They had a nice selection and Susan was very nice &…read moretentative. I had explained what I wanted a quote on (flooring) and had scheduled a day for a quote. I had reached out to NHF and explained that I would be out of town 4/12, but my realtor and mother would be present and know exactly what I wanted done. 4/20...I'm still waiting on a quote. I reached out to Susan who was very pleasant and stated she would call me back after speaking with Chip. Chip called me back within 5 minutes (called me Nathan, my name is Zachary) and was very rude on the phone, stating he was blind sided when her got to the property. He said he didn't know what to measure (why would you agree to do a quote without knowing what needed to be measured before hand?) even though my realtor, mother and Susan (sales clerk) knew exactly what I wanted. My realtor reported he wasn't very approachable. Come to find out he never measured and left, never informing me of this. Meanwhile, I'm sitting around waiting on a quote. I will never use NHF for anything. It sucks because Susan was great and they have great products. Chip needs to take a class on customer service etiquette. Go to Weckers, better customer service!

Once again we used North Hills Flooring to perform work in our home and we are absolutely thrilled…read morewith the service, materials and professional workmanship. The job site was kept immaculately clean throughout each work day with a final clean at the end of work day #5. With due care, we were able to use our kitchen and access the stairs to our 2nd floor while the work was being performed. The disgusting DIY flooring was demolished, the existing subfloor was screwed down virtually eliminating all of the existing floor squeaks, the installer relieved a hump in the middle of the kitchen, installed the Luan underlayment to the existing subfloor with literally thousands of staples, and sealed all joints with Ardex. The installer expertly trimmed underneath all wood moldings and kitchen cabinets so that the LVT could be installed underneath instead of just abutting the moldings and cabinets. There were 5 major areas that needed to be squared on the floor prior to laying out the tiles, cementing the underlayment, and installing the LVT. All 3 of the cased wall openings received identical reveals between the LVT and other flooring materials. New shoe moldings, cove base and transition strips were installed, and the entire job site was cleaned squeaky clean. This was the 3rd project done for us in our home by North Hills Flooring, and we will definitely use them once again during our next remodel. The owners, Chip & Susan Weile, are extremely knowledgeable about the products they sell, and they both have an artistic eye toward home interior design.

I just had luxury vinyl flooring installed in my living room, dining room, bathroom and powder…read moreroom. I could not be more pleased with the product, the installation, and the great customer service I received from beginning to end. Every attention to detail was paid. I am now a loyal customer. Thank you to all the staff but especially Mike and Joel!

Great job done by the team. They had the old stuff removed and the new carpet installed in about 4…read morehours

Great help and very professional. I ordered online the wrong product. Went in to speak to someone…read morein person to help fix my order. Everything worked out great I got exactly what i needed and it was even in stock. Malcolm was very friendly and helpful.

Best flooring place in York! The service is outstanding! They will go out of their way to get what…read moreyou need.

Not your usual little hardware store. Although they they have a selection of home improvement…read morematerials, they have an awesome custom bathroom and kitchen design center. Love it.

Kitchen designer had no idea what a microwave in a drawer was. He told me to buy a regular…read moremicrowave to drop into a drawer. NO! Totally incorrect. Design provided was uninspired. I went with Embee Inc.

We are very pleased with Dorsey Brothers. We had a small repair job that needed to be done quickly…read more Mr. Dorsey came out the next day when we called and in less than a week our wood floors were repaired. He was knowledgable, quick, and sent us qualified workers. We would use their services again in a heartbeat and highly recommend this local company.

From the owner: Sell/Install Countertops Bathroom and Kitchen Remodels…read moreTile Contractor Flooring and Installation: -Tile -Hardwood -Laminate -Carpet -Resilient Sell/Install Wallpaper Home Custom Woodwork & Moldings 1 year Workmanship Warranty Free In-home estimates

My installer Eric was great. He was very knowledgeable but best of all he made me feel comfortable…read morewith the process, as I probably had a lot more concerns compared to most people, and answered all of my questions. I had half my home installedin LVP. The installer was very detailed as he made sure the board colors and patterns were premixed before installation. He also took great care in the placement of boards and their respective patterns to create a professional finished product. The pricing was more than fair as I always check with several other companies, and I have learned my lesson, with you get what you pay for, in the past. The overall experience was wonderful, as my husband and I have had previous floor replacements in this and our home before this one that had not went so well. It's nice to see there are still hardworking honest Individuals out there. I will have them come out in the future to handle my flooring needs. If you're looking for a hardworking, detailed installer with an honest company, I would recommend giving them a shot. ~ Deb

From the owner: I believe that nothing transforms a home like quality flooring. Our team of experienced and skilled…read moreprofessionals are dedicated to helping you create the space of your dreams. We install a wide selection of beautiful and durable flooring options, from hardwood and laminate to carpet and tile. Whether you're renovating, building a new home, or simply looking to spruce up a room, we've got you covered. Our commitment to exceptional customer service and attention to detail sets us apart from the rest. We're passionate about bringing your vision to life and ensuring your satisfaction every step of the way. Don't settle for anything less than the best - trust us for all your flooring installation needs. Let us help you elevate your home and start enjoying the beautiful and functional space you deserve!