Newer, clean gym, friendly staff and pretty well maintained. I generally enjoy going to this gym…read moreand it's in a very convenient location. Good wifi too, which I really like for streaming new music and staying motivated. The only downfall is that the women's area is pretty cramped in the weight section, but there's always the coed which isn't bad. They could definitely improve by getting new mats or rearranging the space a bit more (I did notice some changes lately!) They offer classes but you have to pay a monthly fee ($19.99 or $29.99 with spin) to attend. There is no drop in rate for gym members attending classes. It would be nice if they offered more evening classes (and spin in the evening), they seem to mostly focus classes for daytime 9AM and 10:30AM, when I assume most people are working or at school. Overall I've enjoyed being a member here for the past few years.

This has been a terrible experience for me and has become a source of real trauma. I started my gym…read moremembership in March 2024 but was only able to attend for less than 10 days due to ongoing health issues. When I signed the contract, Jaff assured me that I could cancel the membership anytime by providing one month's notice. I was also told that one additional fee would be deducted before the cancellation was processed. However, it is now May 2025, and despite sending over 20 emails and repeatedly requesting cancellation--more than 100 times--my membership has still not been terminated. On May 10, I relocated to India for medical reasons. I submitted my employment letter, flight ticket, and boarding pass as proof that I am no longer in Canada, and once again asked for the membership to be canceled. Yet, no one is responding appropriately or taking action. I genuinely don't understand why this is happening. This mishandling is causing me unnecessary distress during an already difficult time.

Anytime Fitness on Royal Oak is super nice! They have lots of equipment and everyone is so…read moreaccommodating! It's also very clean! You guys should drop in!!

I've been paying for a gym I literally cannot enter…read more Let that sink in. Monthly charges hitting my credit card like clockwork for years while I'm locked out at the door. No outstanding balance in my account. No missed payments. Just a membership card that might as well be a coaster. When I tried calling this location? Silence. Nobody picks up. Ever. I had to track down a completely different branch just to speak to a human being, and their solution? "You need to go in person to that location because of outstanding invoices." What invoices? The ones that don't exist in your own system? The ones you never notified me about while happily swiping my card every single month? This isn't customer service. It's customer hostage-taking. They'll take your money with zero friction, but the moment you need actual access to the thing you're paying for, you're on your own. No answers. No accountability. Just the privilege of chasing down staff across multiple locations to beg for entry to a facility you've already funded. If you enjoy paying premium prices for phantom memberships and speaking to voicemail, this is your place. Everyone else: run.

60$/ month and no massage beds? These gym prices are hilarious. Much better gyms around for value…read more They wouldn't even offer any shirts or anything lol

I had contacted the Jim and advise them that my husband attends the gym as well as my tenant who of…read morecourse have memberships and with a membership you can bring a friend for free. I stated that I was interested in getting a membership but wanted to try out the gym first so inquired about drop in fee. I was advised they would charge me $20.00, though I could get in free if I go with my husband or tenant, I just wanted to work out earlier and didn't want to wait for either. I asked them what the monthly membership fee was, they replied, it's $15.00 a month to utilize 1 location. I then said, I know two people who already have memberships already who live in the same household, I just want to try out the gym as I was thinking about purchasing my own membership however, you still want to charge me $20? teply "yes" I understand they need to charge a drop in fee, I think I would treat every situation a bit different depending on circumstance. If I cannot prove Vy on my drivers license, that two other members of the gym lived in my household, I can understand that reply since there are people who will lie about things like that. It really makes me sad because I wanted to train there and have the option to work out with my husband or my tenant if I wanted to, however that experience made me not want to go to the gym ever

My experience with She Is Fit has been very frustrating. I clearly requested multiple times to…read morecancel my membership, yet they ignored my requests and continued billing me without my consent. Not only was my membership not canceled, but I was also overcharged and faced unexpected fees. It feels like they prioritize taking money over addressing customer concerns. Communication was poor, and no proper resolution was provided despite my efforts to reach out. I would caution others to be very careful before signing up.

This facility provides exercise and training for ladies only. I have been using this location for…read morenumber of years and staff is friendly and always ready to hel.

I thought I'd write this review just to offset the person before me. I have never had difficulties…read morebooking last minute. Granted I usually do day/dinner time classes but the few evening classes I did were available last minute. The music is great, the atmosphere is awesome and the environment really makes you push yourself. Sure, the price is high compared to a regular gym but it's like having a group training session every time so all things considered the price is actually competitive. I find the gym boring but it's always something different at OTF.

OrangeTheory Fitness just opened a new location in SuterBrook on February 6, 2016. I was lucky…read moreenough to sign up before their grand opening to take advantage of promotional pricing. To be honest, I probably wouldn't have signed up otherwise, as their regular price ($160/month) is out of my budget. I attended my first training session this past weekend and I have to say, I was really impressed with their equipment. Everything is very high-end, top-of-the-line and the studio itself is very clean and well-organized, not to mention ORANGE! The music is very high-energy and well-suited to the environment and the workouts. The classes consist of a type of circuit training, where you switch between treadmills, rowing machines and weights/resistance training - and it's all based on your heart rate, which means anyone from beginner through to advanced levels can participate and benefit from the same class. I haven't been to a gym for a really long time (embarrassingly long!) but I was able to keep up and go at a pace that suited me. You're given a heart-rate monitor to wear during the workout and your information is displayed on screens in different locations throughout the studio so you can keep an eye on your progress. If you stay within your 'orange' zone (84% or higher of your maximum heart rate) for 12-20 minutes during each workout, you can burn an average of 500-1000 calories. My instructor, Jahnele, was amazing. She explained everything before we started and after the class, took a few minutes to explain the results on the screens and what it all meant to us as participants. She also said that each workout will vary, so it never gets boring. I'm very excited to start my fitness journey with OrangeTheory!

Location is the best for transit riders; it's just right in front of a bus stop. Area is also…read moregreat, it's near restaurants, shops and grocery stores along North Burnaby. It's my first time getting a personal coach, and I'm thankful I did! Coach Seb did an amazing job introducing me to fitness, familiarizing me with gym machines, and setting up an appropriate exercise program for a beginner like me. Coach Seb was not just a coach, he became a friend and somewhat of a therapist ---- he ensured that I was mentally prepared and ready to start my exercises. He gave me helpful nutrition tips and he was always just a text away when I have questions. I highly recommend Coach Seb, he is not intimidating at all especially for gym beginners like me! He gave full support in starting my fitness journey. Happy to be part of Anytime Fitness Burnaby!

Russ was really kind and welcoming. Helped us get set up for drop ins. really inviting would…read morerecommend

A complete waste of my money. I went to ONE workout, my very first, and severely sprained my knee…read moreand ankle. Like, POP and I screamed and fell to the ground in crazy pain. The trainer did NOTHING. She asked if I was ok as I sat on the floor in agony. I was the only person working out at that moment so you could HEAR the pop. I asked if I could have an ice pack or if they had a first aid kit and she said they did not. I asked if I could at least have a water from the refrigerator so I could stop the swelling and she did grant me that (but I had to give it back). I reported this and asked if I could end my contract but they did not allow me so I paid FOR AN ENTIRE YEAR. It's a year and a half later now and I'm still recovering from this. I'm still getting, "We miss you" emails from them which has engorged my rage and prompted me to warn others about this. If this doesn't stop you from signing up, check out their hours. They are absolutely HORRIBLE. For a person with regular work hours, not convenient at all. Unless you like live like right next door. Oh, yeah, another issue I had was I moved to Vancouver suddenly, like a week after signing up. Nope. Not convenient at all. They rope you in with this "woman safe space" which is complete BS when they obviously don't care about you, even when you get injured RIGHT IN FRONT OF THEM.

30 minute hit is the best kickboxing circuit that I have encountered. The trainers there are very…read morehelpful. It definitely a place where women help each other out. I would recommend hands down to go to 30 minute hit, have been there for almost three years. Wouldn't have (H)it any other way. Thanks Burnaby hit Danila

FlexFitness is an amazing gym with top-quality equipment, friendly staff, and fantastic wellness…read moreamenities like the sauna, red light therapy, and massage chairs. It's such a great place to work out and relax -- I'd love to see more gyms like this across Greater Vancouver!

The most friendly staff in the world. Throughout my fitness journey Flex Fitness has always done…read morethe absolute best job to keep me engaged and coming back.