Super clean, very fastest drug testing results. There is no waiting time for drug and DNA testing…read more Very friendly and excellent customer service and care. Recommended for lab testing!

I've been coming to Medac Urgent Care in Monkey Junction for about four years, and they've…read moreconsistently provided very good care. My most recent visit was another positive experience. Susan at the front desk was friendly, welcoming, and made the check-in process easy. I arrived about 10 minutes before my 5:12 appointment, and they took me back almost exactly on time, which I really appreciated. The medical assistant who took my vitals was professional and personable. I enjoyed talking with him, and as a Navy veteran, I even tried to convince him to consider joining the Navy! Physician Assistant Ward listened to my concern about a missing hearing aid dome and thoroughly examined my ear. Sure enough, the dome was lodged deep in my ear canal. He carefully removed it, with assistance from the medical assistant, and I experienced immediate relief. I appreciated his skill and professionalism. The facility itself is conveniently located, the lobby and exam areas are clean, and the restroom has always been well maintained. The only reason I'm giving four instead of five stars is that the waiting room chairs are showing their age and could use replacement. Also, while today's providers were excellent, I've occasionally encountered providers over the years who seemed a bit rushed. I understand that urgent care is a busy environment and many cases become routine for clinicians, but a little extra compassion and reassurance always makes a difference from a patient's perspective. Overall, this continues to be my go-to urgent care in Wilmington. The staff is friendly, the care is reliable, and I wouldn't hesitate to recommend Medac Urgent Care in Monkey Junction

Was sent to do a random drug test here got there about 8:20. Was greeted by a very nice Brogan…read moreTurner at the front desk. Waited about 25 minutes and the collector Barrett Stevens called me in somehow there was some screw up with the paperwork from my company's side. I was on the phone forever trying to get it fixed and finally Barrett called his corporate and got it handled for me. Took me an hour in traffic to get there and I was there for over an hour but he kept me laughing and put me in a better mood. The place is clean and the employees are friendly. I would definitely come here again if needed. I reccomend them.

Very through takes time and genuinely experience people the only problem is even with a appointment…read moreI have to wait. That's the only thing that I feel was a little slow. Receptionist very pleasant nurse very professional A-

Chris Donovin is great. He takes the time to listen to you problem and based on that he provides a…read moresolution. You never fell rushed when you are being seen.

My CT scan was read wrong by the radiologist during a NOVANT Bolivia ER visit. The radiologist…read morereported healthy organs in his report which I have had surgically removed and he further reported other normal anatomy that is not physically possible. The ER was aware of my surgical and anatomical history and my medical records are indicative of my anatomy. This cost me thousands of dollars btw. The radiologist report was confusing, upsetting, concerning and stressful and forced me to see a specialist and further imaging to be done. Unaware to me, the subsequent imaging was read by another Delaney radiologist and required over $500 to be paid upfront. In hindsight I'm assuming because I disputed the 1st radiologist's charges. The second Delaney radiologist reading confirmed the misdiagnosis of the first radiologist. However, I was forced to pay both Delaney radiologists and facility charges. The tech who did the 2nd imaging had the nerve to ask me what my point was seeking further imaging. Bizarre question to ask a patient who's just been informed their anatomy isn't as it should be and is experiencing chronic pain. Mind your business. After significant additional monies were paid to Delaney it was confirmed the initial ER radiologist report was an obvious misdiagnosis/reading that caused unnecessary stress, anxiety, and financial loss. I am experiencing delayed care as a result. Delaney administration and billing was inattentive to my communication and complaint and billed me twice for blatant incompetence and caused additional charges with a specialist as well. It was left to me to force an addendum to my medical record and initiate contact with their office. Billing was relentless and I felt forced to pay the Delaney bills while I take additional complaint steps. I care about my credit so I paid but on principle I want my money back. Sadly there is no way to avoid Delaney in the NOVANT system as they have monopolized radiology. I feel dismissed, disregarded, and cheated out of monies. Delaney does not care about people, they care about profit. When a company makes an erroneous error they should make it right.....not Delaney, good luck speaking to a human.

Top notch facilities and professional caring technicians. Never a problem getting an appointment…read more From CAT scans, mammograms, bone density to MRIs they cover it all.

Dr Bowers and staff have always been extremely helpful. He was instrumental in seeing my insurance…read moreapproved for an immediate reschedule here in Wilmington, for a previously failed preventative maintenance colonoscopy I had done in my previous city. I am extremely grateful, as very minor things were remedied, which could have become major. Very caring and conscientious primary care physician, and well worth the peace of mind to have someone like him, not only for his care, but for his referrals.

An hour and a half wait for an 11:15 appointment with primary care for a wellness check. Walked…read moreout without being seen and looking for another doctor. Will most likely be seen with my new doctor before I would have been seen here.

Everyone was super nice during my visit today. The place is clean and well kept, and the staff…read moremade me feel comfortable. I was here for a pre-op and it went quickly and painless.

I'm a cancer patient so I'm a regular here and everyone is always so lovely and efficient A+read more

Went in today as a new patient to get my blood taken and I have super severe anxiety when it comes…read moreto blood work and told the nurses I wasn't sure if I could do it today once I got there. They were so sweet and talked me down so I could do it. Once they put me in the exam room, the two ladies from the front came in to talk to me/ distract me while she took my blood and I didn't even realize she was taking my blood. The sweetest experience I have ever had in a doctor's office! Amazing staff with amazing patient care.

the care is great, the office is clean and safe . the staff very good and knowledgeableread more

My experience with mednorth has been exceptional,, my primary is quality orientated,, very up to…read moredate on everything I have asked her, and very kind and gentle, I'm an old man and Miss Moore consistently offers me advice on how to get healthier and stay that way,, all on an affordable budget,, I would highly reccomend Miss Moore and the entire staff,, they not only know what there doing but actually care for each individual that walks through the door Thank you Miss Moore and Mednorth