I've been coming to Medac Urgent Care in Monkey Junction for about four years, and they've…read moreconsistently provided very good care. My most recent visit was another positive experience. Susan at the front desk was friendly, welcoming, and made the check-in process easy. I arrived about 10 minutes before my 5:12 appointment, and they took me back almost exactly on time, which I really appreciated. The medical assistant who took my vitals was professional and personable. I enjoyed talking with him, and as a Navy veteran, I even tried to convince him to consider joining the Navy! Physician Assistant Ward listened to my concern about a missing hearing aid dome and thoroughly examined my ear. Sure enough, the dome was lodged deep in my ear canal. He carefully removed it, with assistance from the medical assistant, and I experienced immediate relief. I appreciated his skill and professionalism. The facility itself is conveniently located, the lobby and exam areas are clean, and the restroom has always been well maintained. The only reason I'm giving four instead of five stars is that the waiting room chairs are showing their age and could use replacement. Also, while today's providers were excellent, I've occasionally encountered providers over the years who seemed a bit rushed. I understand that urgent care is a busy environment and many cases become routine for clinicians, but a little extra compassion and reassurance always makes a difference from a patient's perspective. Overall, this continues to be my go-to urgent care in Wilmington. The staff is friendly, the care is reliable, and I wouldn't hesitate to recommend Medac Urgent Care in Monkey Junction

Was sent to do a random drug test here got there about 8:20. Was greeted by a very nice Brogan…read moreTurner at the front desk. Waited about 25 minutes and the collector Barrett Stevens called me in somehow there was some screw up with the paperwork from my company's side. I was on the phone forever trying to get it fixed and finally Barrett called his corporate and got it handled for me. Took me an hour in traffic to get there and I was there for over an hour but he kept me laughing and put me in a better mood. The place is clean and the employees are friendly. I would definitely come here again if needed. I reccomend them.

Took 5 HOURS to be seen. I understand we are in flu season, but if the staff is aware of this, why…read morearen't we putting more docs on the schedule. Once I was seen it was quick and got my medicine sent to pharmacy, but I should not have to wait 5 hours to go back there.

Made my appointment online. No wait, excellent care. The staff was very knowledgeable and…read moreprofessional. Glad to have this facility close to home.

From the time I walked in the door I was greeted by professional staff who were friendly and…read morehelpful. I received quality care from the medical staff who all had excellent bedside manners. The wait was shorter than expected and I left feeling well-cared for. I would recommend this facility to anyone in need of urgent care in the area.

I've been here 3 times in the last couple of months for different reasons. The first time I…read morereceived exceptional care. The second time I was prescribed medication listed as a known allergy. I had to call to get a new medication. I was told I had a virus even though my symptoms were those of a sinus infection, which I have a history of. I went back a week later and told the same thing. I'm still sick, terrible sinus pain. So I went to another provider and was diagnosed with a sinus infection and finally given the medication I need to get better. I could have been getting better instead of missing time at work and feeling miserable. I won't be back.

Sign says open 8-2 on Saturday and walk-ins are welcome. Arrived at 1:36 and was told they are not…read moretaking any more patients and to go to the next closest facility. There was no one in the waiting room and the person behind the desk was unhelpful and very ready for us to leave. Don't waste your time if you're looking for care and compassion.

I was able to get as a walk-in for an irritated eye early morning. They accepted my insurance and I…read moreonly paid a copay. The staff is professional and friendly. The small clinic is clean with local photos on the walls. Kayla. A nurse practitioner thoroughly checked the eye and asked a lot of questions, before calling in a prescription. The experience was positive and reassuring. This small town clinic seems equipped to handle most non-emergency issues. I recommend and wouldn't hesitate to return.

Being new to the area it felt like a bit of a crapshoot deciding which urgent center to go to so I…read morestarted checking reviews. Masonboro Urgent Care came up on top in multiple reviews so I decided to check it out. It's located in a strip center and is very low key from a curb appeal vantage point - but I found that to be of little consequence. I was immediately greeted once I got in the door and after providing some identification, was handed an iPad to complete the registration. Within a minute of handing the iPad in, I was taken in for vitals and quickly placed in an exam room. Dr. Worriax showed up within a minute or two and quickly diagnosed my issue. He explained the planned treatment clearly, answered my questions, got a copy of my Rx after sending it to my pharmacy and sent me on my way. The staff is efficient, friendly and professional and the experience was as good as it can get - especially in the world of urgent care! Highly recommend!

I waited 40 minutes in the queue before even getting to the office. Once I arrived, I waited for…read moreover an hour to be seen. After being taken to a room, I then waited for over another hour, only for one of the employees to nearly send me home without completing the service I had specifically come in for. After explaining the situation, I had to wait an additional 20 minutes before someone finally came into my room and completed what I originally came in to have done. Overall, I spent several hours waiting, despite already waiting 40 minutes in the initial queue. The amount of waiting and the lack of communication throughout the process was extremely frustrating, especially when I nearly left without receiving the service I had come in for in the first place. Would not recommend.

This medical facility may not be new nor fancy but the staff is incredible. From the front desk,…read moremedical assistants, nurses, PA's and discharge window. Always accommodating when am not well, respectful, and very pleasant. Am grateful they were recommended to me two years ago.

I recently moved to Wilmington, and I'm looking for an internist. I called Coastal Internal…read moreMedicine (CIM) and asked to speak to someone about the practice. I was transferred to Jane who identified herself as the front desk person. I asked about the number of medical staff in the practice, and how referrals are handled. Jane wasn't friendly and treated me as if she didn't understand why I would be asking questions about the practice. I asked to schedule an appointment, and Jane told me someone would call me on Monday (it was Friday) to schedule an appointment. I asked if I could make an appointment right then, and she said, "No." I never received a call from CIM. Based on other reviews found on Yelp, and my experience with CIM, I suggest finding another more reliable medical practice.