I used Impressions Limo for my wedding this past November. They were great in every aspect. The…read moreowner Matt was very easy to talk to and was very helpful during the whole process. I had to ask him to change pick up and drop off times a few different times because of changes in my plans and he was very accommodating, and did so without any hassle. Their prices were by far the most reasonable in the area, especially considering the limo buses are very nice and luxurious. They were able to do multiple trips to accommodate the over 100 guests I had, which was great on their part. Overall a great experience, could not have been any better.

I used Impressions Limousine for my July 2011 wedding and I was very happy with the services! They…read morewere easy to work with, the limousine driver showed up right on time, and even made a stop at the store to pick up flowers (that my husband forgot to pick up earlier!). The driver was extremely professional and accommodating. The limousine itself was gorgeous inside. I couldn't be happier with this limousine service!

All i wanted was to rent a limo for a Bachelor party. i was trying to give this business my money!…read more i was coming from out of state. so after researching the area, i requested quotes from a few limo places and All American Limousine was the least expensive, by far. so i decided to give them my business. the price and everything included was great. almost too good to be true compared to other quotes in the area. i was just about to whip out my credit card and call him with my payment until he told me he wanted to send a contract via snail mail *after* i made my deposit. All i asked, was to have a contract emailed so i can sign it, scan it, and return it before any money exchanged hands. that's just how i do it in my line of business! but he absolutely insisted i give him a "non refundable" deposit before i read or signed a contract. this means when he gets my deposit, he can change the quoted price afterwards; he can change anything that was agreed to and i can't do anything to get my money back. we emailed back and fourth for 3 weeks and i got nowhere, as he kept refusing to issue a contract unless i gave him money up front. Eventually he sent a copy of what his contract would look like., but nothing was filled out, not the price, not a signature... not anything. just his companies header and blank lines. it seemed extremely shady! after growing tired with frustration, i called him only to leave a voice mail and to get no call back. then i get an email saying i waited "too long" and that he booked the limo for a prom. when it was I who was the one waiting for him!! so now, after a 3 week headache, i have nothing to show for it. i guess i am just going to have to contact someone else. unless you enjoy games and unprofessionalism, i wouldnt recommend All American Limousine. not at all

I was very pleased with service. My daughter traveling on her own out of state to college campus…read moreand I wanted to ensure she got there on time and safe. Mike was great! Very pleasant and reliable. Would highly recommend.

The amount you wanted to charge from Saratoga to Albany airport, you're a fraud. What a joke, 3x…read moreUber and taxi fees. Good luck scammers!!!

Badmouthed the other businesses in town, suggesting none of them were sufficiently reliable to do…read morethe job. Charge TWICE as much as the next closest service. Don't be fooled. $60 limo receipt for Albany to Newark attached below. PS. She has also changed her original response below and taken out the line where she said "he LIED about paying $60", after I added a photo of the receipt - my son was the only passenger. I would avoid this business. I don't like the way she tried to create anxiety about whether the other services were reliable - they were just fine. She is very unpleasant in her attitude and in the way she treats people, and also appears to have removed a number of poor reviews.

I rented a limo from Mike. His problem soon became my problem. He never provided his limo that he…read morewas contracted to do. Offered to give me my money back until his bills for his broken limo started to pile up. He never gave me any money back and when talking with him was lie after lie. Have to take to small claims court to get my money back. He is unprofessional and unreliable.

Everyone I dealt with during booking was very friendly and helpful. Great at estimating how much…read moretime we would need to book the limo for - only off by about 15 minutes so it worked out perfectly. Our limo driver was helpful, and he knew the area very well. Super flexible in driving us to different locations for photography. At the last minute on the way to the reception we decided to stop in a field of flowers and he had no problem with taking us there and even knew where to go! Would book again.

My family and I are from out of town and wanted to visit Niagara Falls so we called Enzo on short…read morenotice, after reading such GREAT reviews on Yelp and Google, and asked about availability for a day trip to Niagara Falls the next day and thankfully he had a spacious Black Suburban available so we booked it right away! He made the booking process incredibly easy and was fully transparent about pricing and policy (was not surprised with any hidden charges even at the end of the trip). He picked us up right on time at our hotel and offered us bottled waters and some restaurant recommendations around Niagara Falls, which was so considerate! We are out of town so we did not really know the area very well so his recommendations made it SO much easier for us to enjoy our trip without any added hassle. He also graciously made any stops we requested despite it not being on our official itinerary. We were so highly impressed with Enzo's professionalism and character that we asked if he was available the next day but unfortunately he was fully booked (AND FOR GOOD REASON!). My family and I all agreed that this day spent with Enzo in Niagara Falls was the highlight of our trip. Definitely the best limousine and transportation service I have ever used and would highly recommend to anyone! I live in NYC but will definitely be making a trip back out here for a wine trip per Enzo's recommendation and will ONLY be booking Imperial Limousine & Transportation!

Great service! Enzo was very easy to work with and Don was great. The vehicle was perfect for what…read morewe needed. Will definitely use on our next trip to Seneca Lake.

Although we were happy the past few years we used the company, this year they never called us back…read moredespite me trying to reserve and talking to the owner multiple times. He kept giving me excuses to call me back and then never did. Very strange.

Don't Bother- I called and emailed twice for a quote for a bachelorette party. Both times I called…read moreand spoke to the office staff. Was told the owner would call back. I emailed and he told me that he would call back and never did. Don't waste your time with this company. Would recommend giving your business else ware.

Awesome experience for Syracuse graduation. Especially helpful for my mother who has mobility…read moreissues. Ask for Zeke!

Great service reasonable prices Great drivers. Would really recommend for a wine tour or wedding or…read morea evening out.

We had an incredible time on our trip with FL Limo and Coach. Booking was very simple and easy. The…read moreprice point was excellent and they had many options. We booked a van to bring ten of us to different wineries around the area. We had already chosen our wineries, but if you want them to help you choose they also can do that. From the second Tammy B arrived we knew it would be a great trip. She was so professional and even brought us a special wine grape necklace to pass around our trip. I had been planning and stressing all week and Tammy immediately told me to relax and that she would take over. Tammy adjusted wineries times when needed, managed to squeeze an extra, brought us to special photo spots and entertained us all day long while still giving us space to enjoy our time together as a group . She is truly a gem! At the end of the day, Tammy had created us all little tokens to remember our day by. We had a wonderful day and would book with FL limos again in a heart beat.

TERRIBLE customer service! DO NOT USE THIS COMPANY…read more Booked a trip months in advanced. Cancelled a mere hour later. Wouldn't give a refund of the $200 deposit, instead a in-house credit to use within a year. There goes 200 dollars down the drain all because they can't find it in their heart to give it back after an hour of booking an appointment months in advanced. Argued with Jen over this and she was terrible. Emailed the owner... got zero response. Contacted the better business bureau and they lied to them. I wouldn't give this business the time of day. Overpriced assholes.