The Arbor Inn is owned by Hamilton College and has a manager. We were not informed in advance that…read moreto get to our suite we had to climb two sets of stairs. Upon arriving at the suite, we found low slanted ceilings where you would hit your head. One could not sit up in bed to read as there was the ceiling slanting in. The lamps on the end tables hit the ceiling. Our room was never made up and we were told that we had to request, which I asked the previous day. There is no air conditioning in the bedroom, the small living room had a floor air conditioner. The sofa in the bedroom has no lighting. The closet is a crawl space with few hangars. The tub retained water and one stood in inches of water while taking a shower. Will not return.

Lovely stay at the Arbor Inn. Dave and Ellen, the current owners are lovely, take meticulous care…read moreof the property and it shows. The landscape and land behind the property are well maintained and beautiful. If you walk down the road at dusk many deer sightings which is a nice treat. Our room was perfect size for family of 4. Room was well furnished, good shower and amenities.

Omg this place is so cute and a much more spacious option than the chain hotels in the area. Large…read moreliving room area is mostly separate from the bedroom. Two flat screen TVs. Spacious bathroom that is clean and nicely done. Little kitchen book is also cute and they have a coffee maker, plates, cutlery, glasses, etc. large closet to hang clothes and store suitcases. If you have lots to hang bring some extra hangers from home. The one issue I have is with the A/C. We turned ours on about 6 hours ago and it tries its hardest but I don't see it getting to the cool 67 that we'd like. Outside temp was only about 85 as a high today and it rained this afternoon which cooled things off more so I just worry that when it's 95 or 100 outside that it may be pretty uncomfortable in here but I don't know for sure. This is the only reason I gave 4 stars instead of 5. If A/C was on point this would be 5 stars without question.

From the owner: Two upscale independent guest suites located in Clinton, New York's historic village near eateries…read moreand shopping.

There was absolutely no indication that this hotel was under massive renovations. It was made…read moreclear on the website when I made the reservation nor on their website when I checked in. Dust and dirt everywhere including in my room. A non friendly and non welcoming staff that don't appear they even want to be here. When I asked for a discount the word was absolutely not. Refund and I'll go somewhere else - absolutely not!! So this management is both deceptive AND greedy. Don't stay here!!!

It was as five-star as it could be. We checked in last minute at 10 PM at night exhausted our room…read morewas so comfortable and clean. The shower was great. We got up in the morning expecting a regular free breakfast. It was over the top amazing !! Pork Carnitas with sour cream, cheese, salsa, fresh lime juice, waffles, Yogurt hard boiled eggs with pickled onions bread muffins, cereal if you can't find something to eat here I would be amazed. They had fresh fruit Chia seeds overnight oats we will definitely stay there again. It was amazing.

Have stayed here a couple times and have had a very nice experience each time. If you need a safe,…read moreclean, reasonably priced hotel in the area I would highly recommend!

Title: $175 for 2 Hours?…read more Diamond member -- 75 nights this year. Asked for a 2 PM checkout because we had a hockey game later in the day and didn't want to be stuck outside with our things. Hotel only offered noon or $175 to stay until 2:30. Nice property otherwise, but that policy is unreasonable. A couple extra hours for a loyal guest shouldn't cost almost two hundred dollars.

There are hardly a plethora of choices in this New Hartford area of upstate NY. There is a Hampton…read moreInn and a Homewood Suites, unless you want to stay in Utica. Even then there are limited choices in Utica, the better options include a Marriott Delta Hotel (they bought and renovated an older chain hotel) and a Doubletree. We opted for the TownePlace Suites in New Hartford which was recently built. Positives: * We were upgraded to a two bedroom suite, with a full kitchen and plenty of room. * There was an indoor swimming pool and fitness room, though we didn't have time to use either. * Beds were quite comfortable. * Plenty of parking. Negatives * Very uncomfortable furniture! The small sleep sofa couch was rock hard. We used bed pillows to sit on and for back comfort. * The TVs are very small, surprising in the era of giant and inexpensive flat panels. There was plenty of room in the living room for a larger TV. Overall, the positives and negatives balance out for this 3 to 3.5 star hotel. We would stay here again, though we could opt for the Hampton Inn or Homewood Suites. However, this is an instance where the frequent guest reward programs do work for hotels. Since we are in the Marriott Rewards Program (and do get some great perks with that), we'd be more likely to stay here than the other comparable hotels mentioned.

I had a confirmed reservation for a 2br suite and when we arrived at the hotel, got our keys, and…read morewent up to the room - it was a studio. When I went back to the lobby and asked the clerk at the front desk they said they downgraded our reservation because they had overbooked all the suites for this night. I had made our reservation 6 weeks in advance. We received no advance notice of the "downgrade" - - we would have made alternate plans had we known. And the desk clerk when we checked in didn't even mention the change, or apologize. Will never stay at a TownePlace Suites again. The Hilton Homewood Suites are much better - in quality and in management. We would have been there this time but they have the courtesy of telling you ahead of time that there are no rooms when there are none.

Went here for a friends birthday dinner that was hosted in the main dining room. This place was…read moresimply amazing and had so much character. The owners of the in were so nice and accommodating. They were great at hosting and give the guest their space. The meal and presentation was so nice. We also got to take a tour of the inn and it was so beautiful. Hopefully in the future we will get to come back and stay here!

We have family in the area and we drive up to visit at least once a year. When we googled hotels…read moreThe RIver Edge Mansion popped up. We had never stayed at a bed and breakfast and weren't sure what to expect. This place exceeded our expectations. The mansion itself is beautiful. Every time we walked around the house we discovered more treasures, everything from the molding to antique pieces. The property has a lovely view of the Erie Canal. Each morning there was coffee waiting or us outside our door on a beautifully arranged tray. Then we went down to breakfast. I hate to repeat myself but the table was also beautifully arranged. We tried several different dishes during our stay, each one delicious. Our host, John and Rebecca, were there for our every need, without being intrusive. After running around all day It was so relaxing to return to our room each night. We asked several relatives to stop by and see the place. Our Aunt was thrilled as she had driven by hundreds of times and never been inside. She was not disappointed. One extra point. They have a friendly dog named Riley who helped us forget how much we missed our own pets. We plan to return here each time we return to Syracuse.

Absolutely disgusting. Mold on the shower curtain, possible blood stains on the wall, stains on the…read morebedding. When we asked for a refund we were denied. If a negative review was possible I would give it.

Worst hotel ever. Drive on by and find another. Cruddy old rooms from the 50's that haven't been…read morerenovated. May be better off sleeping in your car.

I love this place. It emulates hospitality, the moment you walk in. I am sad that I just recently…read morevisited this establishment because I wish I could have visited many times before.

The bar is small but they had a live band called the Red Zone that was excellent. I will not go…read moreback as the bartender who may also be the owner asked if I was a stripper when I paid for my drink with dollar bills.

not gonna lie its not much but was what we were looking for a low key small place with no noise or…read moretraffic. yes the hwy is right here but thats fine its warm friendly and has your basics what else are you looking for for a small place on the side of the rd. One thing i can say is that the family who owns this place has hearts of gold and helped my family in a time of need so i give this place 10 stars

My husband and I are travel nurses, and happened upon this motel while looking for a three month…read morestay. I actually decided it would be OK to check out, as from the road it appeared very well kept. The owner Mark was very friendly and accomodating. Although the motel probably dates back to the 60's or 70's, eveything was very clean and in perfect working order. It was comfortable and quiet, and served our purpose well while working a contract at a local hospital. Will stay again if the needs arise!!!