I can't say enough about how amazing Emily is and what an incredible job she did on my gross bland…read moreflat hair! she has brought back my confidence again! She made me feel beautiful again! She took her time to make sure everything was perfect and we had gotten the desired results from flat brown hair to this fully dimentional blonde bombshell I am now! I will definitely be returning to the beautiful salon. everyone was welcoming and friendly!

Terrible service! Do not book at this salon! I went into this salon as a blonde with highlights I…read morejust got a month prior. I needed a root touch up and asked for an icy gloss to help with brassy tone. She turned my hair dark brown!!! They charged me $180. When I spoke to manager, she said it's store policy to not provide refunds. However, I can come back and have her fix it. There is no way to fix it unless she strips it or to add highlights which will fry my hair. Btw, The manager that called me back, didn't even do hair. She said she just manages the place. This is a way overpriced salon! She ruined my $250 highlights, and charged me $180. This was a $430 mistake that they made. Save your money and go anywhere else. For reference, The first picture shows my blonde hair a month ago (These highlights were not done at this salon, I tried to go back to the same girl who did them, but she was out sick) .the second one shows my hair after I left this salon. Showing it is not icy blonde like I had prior. I don't blame the stylist. They obviously do not train their stylists. I wouldn't trust going to anybody at this salon. You'd be better off going to great clips.

The owner of this shop, Dawn, is totally unprofessional and I would suggest you stay away from this…read moreplace! You can get kicked to the curb at anytime! I had a hair cut and color one month ago and had an an appointment for the same TODAY! I was ready to go in for my appointment, when I received a call from Dawn. She told me not to come in. If you go to this salon, you do it at your own risk! You could get kicked out! TWO HOURS before my appointment she called to say "our last appointment was difficult" --- NEWS TO ME-- and that she wanted me to go somewhere else and NOT come in for my appointment! Be very careful NOT to ask for any changes! NEVER say you're not happy with something because you will be told-- two hours before your next appointment to NOT come in! If she had told me anytime before TODAY that she wasn't going to do my hair, (she had a whole month) I would not be writing this, but because she waited until the day of my appointment, I feel that was totally unprofessional, unethical and rude! AND-- she's really not that great of a stylist-- she does what SHE wants to do--NOT what you want! BEWARE! JoAnn A.

I have been going to Studio 16 since it opened. From the time I walk in the door I'm greeted with a…read morewelcome and then an amazing color, cut and caring experience.I'm asked frequently where I get my haircut. I'd recommend Salon 16 if you want a staff who listens to your requests and produces amazing results!

Charles Morris was highly recommended in the area as a family-friendly place where I could bring my…read morebaby. I'm three months postpartum and was really looking forward to some self-care. Everyone was very friendly and kind, and I was even able to book a last-minute appointment to have my eyebrows done, which I appreciated. However, the cost of the nail services is insanely high compared to nearby salons. I paid $92 for a simple solid blue color, and my nails started chipping just four days later. About a week later, one nail actually began peeling off, so I called and gave them the opportunity to fix it. I also mentioned fixing my eyebrows, as they were not shaped and I was never given a mirror to see the final result. I was scheduled to come back two weeks later (keeping in mind that I called only one week after the chipping started). I asked if I would be charged for the chipped nails and was told yes, because I was outside of their "two-week window" -- even though I had already called a week earlier. At that point, I was going to be charged around $45 just to fix the chips, which is nearly the cost of a new set elsewhere. I ultimately canceled my appointment, especially since I was never informed during my initial call that I would be charged to fix the chipped nails

I originally started visiting Charles Morris Salon due to good reviews from family. I first started…read morevisiting and had good experiences with the staff for eyebrow appointments. Before a vacation I booked to get a full set of eyelashes, facial, and haircut with toner added. First, I had shown up to my hair appointment with Eleni. She refused to perform a toner on my hair because she said that I do not understand what a toner is and it does not change the color of my hair. I reiterated that I understand a toner does not change the color of my hair but can take out brassy tones and only lasts a few weeks at most; in addition I have had my hair toned many times by other salons with no issues. Once we got to the bowl to wash my hair, she had rinsed my hair but then abruptly stopped because she said at that point she would prefer to do an all over semi- permanent color. Once we got back to the chair she then said that she will not dye my hair at all, but she can perform a simple cut because she no longer had time to perform my scheduled services ... then sprayed my hair with a water mist in order to do so. I did then agree to get a cut. The cut was an uneven blunt cut, upon arriving home my best-friend asked me why I would take scissors to my own hair due to how uneven and crooked the cut was. The next day I arrived to get my eyelashes done with Bella. I had followed the aftercare instructions as this is also not my first time getting eyelash extensions done; they all fell off less than two days later. The photo provided is one day after the eyelashes were done. Additionally, the salon was selling handmade air fresheners which I had purchased for my brand new car that is less than one month old. About a week later, it had been a hot day and the oil from the air freshener had spilt all over my car. When I went to gently wipe the oil off, it also took off the finishing of my vehicle. I then attempted to get into contact with the store manager for over one week, I had called three times and left my name and phone number. I was promised a call back all three times, but had never received one. I then was able to call when the manager Sabrina was in store (4 calls at this point), where she told me the store does not give any kind of refunds, but I can come get my hair fixed by another stylist. I also offered to send her photos of my hair and car, but she said she will only look at those things in person. She also told me she checked the cameras and that I was taken to a bowl (not what I was arguing.. yes she did take me to a bowl, but she never actually washed my hair) and that I must have mis-used the car air freshener. Overall, I felt the manager was not sympathetic or apologetic for the situation in any regards. I had never shown up to a hair appointment and been refused a service which was booked and not had one service be done in entirely or with a professional who I did not feel was there to help me feel and look my best. I shared my story with close friends, my best friend also had her lashes done at this salon around same time as we were going on vacation together and hers also fell out. My sister then shared she had a bad experience with a haircut, and my manager shared that she had a bad coloring experience and service experience with the store manager, so she switched salons. To conclude, please be aware before taking your money to this salon. Unfortunately, my brand new may 2026 vehicle is not repairable. I did take my business to another salon who were able to fix my haircut and had no problem toning my hair to get my desired effects.

It was my first time, I was scared since I have very long hair. I a good few inches and got layers…read morefor the first time because my hair was one length it was thin at the ends. She gave me layers and it looks beautiful. She is so professional and knows so much in depth about hair and hair care. She is so attentive to her clients needs and also is a great listener. It was my first time coming here and I would recommend it to everyone. And please WAIT until she is done styling it for the finished look, I assure you it will be the best! She takes her time and cares about her clients and their hair. Never going to any other hairstylist ever again! My hair has never been so voluminous and bouncy! I can tell she truly is an expert on cutting hair and is a hard worker!

Nancy is a very talented hairstylist with a loving, kind, and welcoming personality. Nancy started…read morecutting, coloring, and styling my hair when I moved to the Chicago suburbs in 2018. In fact, I recently moved to another state, and still travel back to the area to have her do my hair. Nobody cares for my hair the way she does. She is an expert and tailors each and every cut and color to suit each person and their personality. Nancy is very informative on the best way to care for my hair and always provides great recommendations on how to style. She is extremely detailed and never rushes or takes shortcuts. And, she has one of the best personalities, super friendly, which makes the experience even better. Thank you, Nancy, I truly appreciate you and your expertise!

Kristen C donated a gift certificate to a charity. I bid on the basket and won. I have called…read moretwice to make an appointment to use it and she does not bother to respond.

I had Gina for a waxing. I will definitely I try go back. She was amazing. I was nervous since it…read morewas my first time but it was so smooth I wondered why I waited so long! She is the gal to see.

Needed a new salon & grateful to have Ashley at Fiocca Hair Salon recommended to me! She gave me a…read morefabulous haircut & perfect color! Highly recommend Ashley at this Orland Park salon. Grateful to have found a fabulous, new place, close to home with amazing stylists and colorists! Thank you.

I have curly hair. For many years no matter what salon I went to, the only thing stylist knew how…read moreto treat my hair was to cut it very short. I found Carla at Fiocca salon and have finally been happy with my haircuts. I've been able to grow my hair out a bit because she knows how to cut curly hair without cutting it all off. She actually listens to what people want and gives professional suggestions to implement my needs.

I have been going to Mary Dituri for years. I am delighted with her move to Vagabonds because it…read moreis such a convenient location but then I would follow Mary just about anywhere because she is just that good. My hair always looks wonderful when she is finished and she has taken the time to show me how to manage it on my own which makes all the difference. P.L

Called the number 5 times. I know its the right one because it says vagabonds in the voicemail. I…read morehave left 3 voicemails now asking where their new location is and pricing on haircuts, leaving my cell phone number and name to call back. I have yet to get a single call back and it has been a month. Guess they aren't looking for new business....very unfortunate because I am very loyal to hair salons and since I moved recently, I was really excited to find a new one.

I called and spoke to Diane an have given her a description of a pixie cut. She sounded so…read moreconfident and assured me she knows what's she's doing. So I set a time that would be convenient for her to cut and to my amaze, I was very pleased with my cut.

Worst place I've ever gotten a hair cut at. The stylist asked me what I wanted then went on to do…read morewhat she wanted to anyway. I wish she would have stopped talking to listen to what I wanted. Will NEVER go back!!!!