Professional, efficient and ver nice staff. My dentist is Jen and she is very nice…read more Professional, efficient and ver nice staff. My dentist is Jen and she is very nice.

I scheduled an appointment for my cleaning, i Had been there before However they treated me as a…read morenew patient and proceeded to take all new x-rays(after running insurance and first taking payment). They then told me I needed a deep cleaning, but they didn't have time to do it even though that is what I had scheduled! They then proceeded to tell me that they could schedule it for two weeks out which I was ok either way. What I wasn't ok with was they said in order to book my appointment that needed full payment!! I said I would pay at time of service to wich they said it was policy to take payment prior to booking appointmen! red flag and my instinct was to run! There office was chaotic whith young workers dressed up for Halloween.... Not the atmosphere I want in a dental office!! seemed unsanitary and just wasn't getting my teeth cleaned there!.

This location is awesome. The customer service alone makes this a great experience, which is an…read moreaspect that all businesses should focus on. The receptionist greets you with extra "ooomph" and they always call you by your name the whole time which ... just makes a difference. When you are finally sitting in your chair, they continue to try and make you feel comfortable. You want snacks, water, wanna watch your favorite tv show? Want to listen to gangsta rap? The wait time here is zero to none as well. There is nothing worse than making an apportionment and still having to wait hours somewhere. This place sticks to their word. They really make you want to actually see the dentist. Who would have known. Thank you Mint Dentistry for changing the game!

There all pretty friendly and thats a plus, we all need that in our lives…read more The only thing I wish was, if we could have the same doctor when we come for our visits.

The office experience I had was very pleasant. There was an abundance of variety in the chilled…read morebeverages and I chose a hot coffee in the waiting room. The type of care and care quality while I was there made me feel comfortable and a priority. They had great pricing and even offered me a discount on whitening that really made a difference on my teeth and smile.

Got my cleaning done by Lam, he was so gentle and funny. Made my visit so easy and relaxing. Thank…read moreyou Lam you're the best!!

Cheri, the hygienist, did a wonderful job with the deep cleaning of all my teeth. It's been about 9…read moreyears since I've had any dental work done. I don't typically care all that much for dentists because I often leave bleeding and regretting going at all. But this place is a different story. Very professional and they made sure to take care of me as best they could. Dr Guiterrez is a great guy and knows exactly what he's doing. Got a crown and a filler and only cried once. Just kidding, I didn't cry. Jenelle and Dolly are also very professional. Answered all my questions and remembered me by name. Maria worked with me as much as she could to help me out on the price and was able to get me a veterans discount. That is much appreciated. Great place. Highly recommend.

All they want is money money money! They don't care about their patients! Overcharge for basic…read moreservices. The dentist doesn't know what He's doing! The orthodontist runs in as if she's in a hurry and is soooo busy! They're always switching staff. Never going back to this office and never recommending them!

Dr. Banks was very comforting! It's been a while since I'd been to the dentist... now having issues…read moreand very apprehensive of the process. Dr. Banks and staff took the time to make sure I was ok.

Hard core upselling. Pushing services that are not needed and will cost hundreds of dollars. Used…read morecar salesmen need to learn from these docs. If you want to be taken for a spin of your life this is the practice for you but you have been warned.

My insurance changed and I ended up making an appointment with Dr. George. I have to say, I was…read morevery pleasantly surprised during my visit. Everyone from their very welcoming receptionist to Dr. George were so wonderful and caring with me. They understood my very high anxiety level and did everything they could to make it a very pleasant experience in their office. They completely explained all the procedures they did, giving me ample time to ask questions until I completely understood everything that needed to be done. These ladies put me at ease, I have never laughed so much in a dentist office! The only recommendation I have: these ladies, and especially Trina, need a raise!!! Michele R.

DO NOT RECOMMEND! If…read moreI could give Cypress Dentistry and Orthodontics ZERO stars, I would! Between the careless orthodontic care, unprofessional staff, questionable billing practices, and financial nightmare, this has been one of our WORST healthcare experiences. Unprofessional Orthodontist: She was late to EVERY appointment, arrogant, dismissive, and overly opinionated. Despite obtaining THREE separate professional opinions against removing our daughter's molars, she continued pushing for extractions against our wishes. Painful Treatment Errors: An employee improperly cut or positioned our daughter's wires and ties, causing severe pain. We had to RETURN after leaving and specifically request the one employee we trusted to correct the mistake. Another male employee was incredibly rude and unprofessional. Unnecessary Treatment Concerns: After relocating out of state, we learned our daughter could have already had her braces removed, despite Cypress insisting she needed SIX MORE MONTHS of treatment. This raised serious questions about their treatment recommendations. Billing and Collections: When nobody was available at checkout to accept our payment, we waited and eventually left, planning to pay at our next visit. Instead, we received a COLLECTIONS LETTER less than a month later! We began paying early to avoid further issues and ultimately OVERPAID. Questionable Records: We discovered discrepancies in our daughter's orthodontic records, including an incorrect braces installation date following her transfer from another provider. This raised serious concerns about the accuracy of their insurance billing. OVER $2,000 REFUND NIGHTMARE: Payments made from my PERSONAL debit card were incorrectly refunded to an FSA associated with a former employer! I no longer work there, and I have been left fighting to recover OVER $2,000 of MY MONEY. It took approximately SIX MONTHS for the office to identify the refund issue! BOTTOM LINE: Poor patient care, unprofessional behavior, inaccurate records, aggressive collection practices, and unacceptable financial mismanagement. We trusted this practice with our daughter's health and our hard-earned money, and deeply regret it. PARENTS: GET SECOND OPINIONS, CHECK YOUR INSURANCE CLAIMS, KEEP EVERY RECEIPT, AND TAKE YOUR BUSINESS ELSEWHERE!

Dr. Allen & his staff are so friendly. Maria was my hygienist & she is absolutely wonderful. I was…read morein no pain. I didn't feel like I was being forced into things I didn't need. They told me what work needs to be done. An took the time to explain how much my share would be after insurance. Oh an Ms. Terry at the front desk is so sweet! You walk in an you can tell they absolutely care about there patients. Look forward to coming back. Oh an they give a little good bag on your way out!

Dr Ly is a caring, kind and experienced dentist. Sadly suffered from TMJ and thanks to dr Ly was…read moreable yo follow a long term treatment that has made significant changes and improved overall outcome. Dr Ly always love ils for the best option for his patients and all treatments are explained in detail as well as pricing given which I appreciate very much as insurance not always clear. Also had a great experience with the new hygiéniste Christina who was through and paid attention to every detail making good suggestions for an improved teeth cleaning " routine ". Our family is very happy with Dr Ly and his team.

Cypress dental is perfection!!! Thank you Dr. Piha and Elizabeth for the amazing experience. And…read morelet me just say that I love everything about your office. It's bright and clean and fully loaded with all the best and most modern equipment. Everything about the appointment was comfortable and enjoyable. Very professional!! Very thorough!! Very personable. Very considerate. Etc. etc. Look no further. Cypress Dental is your best bet for all your dental care.

Amazing care, came in due to the amazing reviews, experience and care was top notch. Very good at…read moreexplaining things, not upselling any type of extra unneeded things. Will be making this our family dental office for many years to come. Beautiful, clean updated office.

I had been with Dr Brown, for close to two years. In my lifetime spent in Houston, he was the best…read moredentist I have ever had care for me. The best in care, knowledge, kindness, patience, you name it. He just recently closed his office and practice with little notice. I understand life events happen, decisions have to be made. I just wish he could have waited until the end of the year. To Dr Brown and his wife, good luck, Godspeed. Louis S

Unbelievable, Had a Wire Come loose on Permanent Lower Retainer Called Our Dear Neighbor Lisa…read moreHolmes & asked if they could fix. She Told me Be There @ 8:00 am Today. Dr Brown Reattached Wire & i was In & Out in 20 Mins. By Far Best Dental Practice I've ever Been To. We are Moving out of Cedar but Are going to Continue to Use Brown Dental Group.

I've been to Lakeside for years and experienced three different dentists. I was a little hesitated…read moreto come when they switch to the current owner but they did not disappoint me. At my first visit Dr Song addressed my concerns of the ownership change right away and she even offers me warranty on my previous filling with previous owner. Dr Song is very nice and patient and she never tried to cross sell unnecessary treatments. She would provide options pros and cons and let me choose my own treatment plan, she is honest and transparent with the process. She is very fun to chat with as well, great bedside manner. Also the wait is always short and the staffs are all friendly, there are free drinks in waiting area and little goodie bag upon departure, what not to like?

I love the staff at Lakeside! Everyone is very friendly & professional. I am happy with the work…read morethey do to keep my teeth clean and healthy!