We had our floor installed about seven years ago, what a quality product!!! Two fifteen pound dog…read moreand not a scratch or any wear and tear!!! The crew was the best, I think it was a father and son team! I'm a retired painting Contractor, I know a craftsman when I see one, these gentleman were just the best!!! The staff at Sandy Decor was the best!!! It's so nice to deal with a owner operated business instead of a corporate one, especially a local One that's been around for many years !!!!

Thank you for your help in putting my wife at ease. Carey did a great job of listening to our…read moreneeds and leading us to the perfect product. Ken came up and measured the job and we got to flooring on order that day. Samuel & Jennifer did an excellent installation of our new Endura Plus vinyl plank kitchen floor. They were extremely pleasant to work with and got it done in one day. After 6 months of getting a major run around from another company we finally have our home back. It looks great and thanks for the maintenance info. We will turn to you again for our future needs.

Really interesting approach to customer service. I had flooring installed by Jeff and his team a…read morefew months ago and discovered some pretty substantial issues that were clearly from installation. We called the company that makes the floor finish used and got some guidance from them- they told us Jeff used the wrong grit of sandpaper for finishing- we shared this email with Jeff. AND we kept the floor covered and protected since installation. The issues we found- such as uneven coverage with the finishing product- are impossible to have been caused by us. Called Jeff to discuss, he came by and acknowledged issues and told me to call him back to schedule a time for him to fix the discoloration and uneven finish. You can see spots in the floor where the finish coat was pooled, there are sun bleaching issues- all things that shouldn't be happening with a well finished wood floor. However, when I called to schedule a time for him to come by, he started blaming me for the issues he already acknowledged in person were odd and a potential issue with the product. Then he started ignoring my emails and not answering my questions (about cost, scheduling and how to proceed). Just now finally got him on the phone. I asked him why he had been ignoring my emails and he gave me some bogus answer about being in the woods for a week- we've been talking about this for over 6 weeks. He denied that too, telling me it hadn't been that long, even though emails are dated so nice try on that, Jeff. He backed pedaled completely on having seeing the issues in person and when I stated that I needed him to do something to fix the flooring- since it was a clear issue with installation- he told me I would have to pay for their mistakes and the only thing I can do now is get some mediation to work this out, and then childishly hung up on me. When was the last time someone actually hung up on you?? Here is the deal- I am a customer and I paid for a premium job. Forget the fact that Jeff and his team completely scuffed up and dented the walls (he come back to "patch" the drywall but did a shit job on that too)- and forget the fact that Jeff straight up agreed there were issues with the finish- this happened in person, guess I should have been recording because now he is lying about having said this. I have been communicative and clear this whole process and I am asking for something totally reasonable- that we work together to make sure I am satisfied with the finished product. Its beyond inappropriate to have a contractor ignore my emails and calls, lie to me about something he already agreed to, and then hang up on me when I pressed him for better customer service. I am done with passive aggressive man baby contractors, and as a female home owner it's ridiculous how often I find myself dealing with the lowest of the low in terms of respect and professionalism.

I've used Jeff for years now in commercial, and now recently in our new residential remodel. He is…read morealways very up front about the challenges with a refinish, and recommends the most cost effective way to get the product you desire. The finished product has always exceeded expectations. Jeff, and his team are always professional, and willing to work within the confines of your schedule and your project.

They did a great job in our basement room. Easy to work with and appreciated the non salesman-like…read moreattitude. Helpful in choosing the best carpet for the room that needed it while staying in budget. Would definitely use again if/when we replace the remaining carpet in the house.

In the fall of 2025 I received a quote from them regarding new hard flooring and removal of my…read morecarpet. The consultant was free, efficient and thorough. Received the estimate a day or two later and it was reasonable. Fast forward to March 2026. I reached out to them because I was ready for them to work the project. The estimate stayed the same as it was in fall of last year and I scheduled the new flooring. They came right on time they were efficient kind and communicative. They finished within two business days and my floor looks fantastic. I highly recommend this company for anybody's flooring needs. 10 out of 10 highly recommend.

Anton and his crew helped me with my new-homeowner first remodel: new tile floors and shower in my…read morehalf-bathroom and master bathroom. The results were incredible! Definition of perfection! Not only is their work great, but Anton was so so helpful. Communicative, punctual, and was happy to answer all my crazy questions/concerns. The cost of their work is also the most affordable I found after of a month of research. Already reached out to him about another project and will 100% be using them for my last bathroom redo in the future.

Anton is incredible and you should hire him for your next renovation. He's…read moreprofessional, knowledgeable, honest, fair, punctual and all around a good guy. I've already hired him to do some more work following the main renovation and I'll be hiring him for more future work. Now for some details: We bought an apartment in Portland but we were still living in NYC, so the entire renovation was done remotely. Anton was very easy to communicate with. He handled receiving all the materials and fixtures, and even let me send some items to his home (like a bathtub!) so it doesn't disturb my new neighbors. He also brought in my regular mail. I actually got compliments from my neighbors for how Anton's workers helped them with some random stuff. Anton promised and delivered on finishing the renovation before we moved in. While it was a pretty tight schedule, I kept making it harder on Anton by increasing the scope as the renovation progressed (because I was so happy with the work). Even though I kept adding more work, Anton was still able to finish everything by the time we moved in. He and his team are very dedicated hard workers. There are no surprises when you get the bill either, prices are given upfront and that's what you see at the end. As for the work itself - very high quality throughout the vast range of different tasks (flooring, replacing exterior windows, electrical, plumbing, carpentry, replacing kitchen counter etc.). Anton was able to squeeze every inch of space, upgrading our kitchen substantially - shifting some existing cabinets to make more room for a bigger fridge, increasing the size of the sink to the absolute maximum given the existing cabinets (which we didn't want to replace) and even installing an imported faucet that doesn't match the US voltage (for boiling water) or plumbing fittings. I'm so happy with the work he did for us and I hope you hire him too.

Frank and his team does great work. Very professional and detailed oriented, they helped us to…read morerepaint and turn around several rental units in Government Camp on a tight timeline. I would highly recommend them!

Exceptional work from start to finish. Frank and his crew did an excellent job of painting our…read morehouse. From our initial contact, explaining the whole process, from washing the house to paint selection Frank was there at all times assisting the crew and making sure everything was done top notch. I would highly recommend Frank Saniti Painting for your next painting project.

I had all of the carpets in my 2300sqft home done. Installation was great and went really smoothly.read more

BUYER BEWARE! This company has the WORST customer service I have ever encountered. I purchased…read morecarpet for 2 bedrooms and rubber flooring for my exercise room in early July. Was given two different install dates for each floor type. First install was for the rubber floor which happened without issue. Stan was my installer and he was GREAT. If that was the only installation, my review would be five stars. Installation of the carpet was to happen on 7/28 between 8am - 9am. Received a call at 9am that the installers truck broke down and he'd be here at noon. Noon comes and go without anyone showing up OR an update. Called them around 1pm and they say they found an installer and he's on his way. A crew of two guys show up, do a walk of the rooms & inform us we need to remove everything out of the closet due to the built-in inside the closet. We were told by the estimator/owner when we got a quote we could leave everything on the top rod of the closet, hence why we didn't remove everything. My husband starts pulling everything out of the closet & asking the installer questions about the installation inside the closet. He was frustrated that the plan changed but he's moving clothes out. The installers walk out without a word and never return. We didn't know what was going on so we call the store & they didn't seem to know either. Find out later the installer was "offended" by my husband. For what? No one knows. At this point I am offended by the installers unprofessionalism and disrespect. My husband did not yell, curse, or do anything that should to walk off the job. Gilford's response is they were taking him to a "nice dinner" to talk to him and would work on getting an installer for the following day and they'd call us with an update. They didn't and we ended up having to call them, again. Fast forward to Tuesday. We called around 11am because no update. They tell us an installer will be out "between 12 and 1" after another job. That time comes and goes without an installer or update. Text them for an update: he's finishing up and he's coming today. At 4:00pm when no update or installer shows, I call the office to be met with more rudeness and unprofessionalism. Rob starts yelling, talking over me, told me he doesn't care AND hung up on me. Apparently he didn't like that I'm frustrated with their missed commitments, lack of communication and unprofessionalism. Told me I'm "flipping out". I don't know who wouldn't be frustrated with the situation. Rob doesn't know how to deal with customers or de-escalate situations and made it worse than it already was. Installers show up at 5pm and don't leave until after 10pm. Still have to put everything back and set up beds in order to sleep so we don't go to bed until nearly midnight and I have to work the next day. Why wasn't our installation prioritized for that day since it was missed on the promised day? Why were we put off until the LAST appointment instead of the first? Again, no customer service. I've waited 6 weeks since our installation before writing this review to see if they'd reach out and apologize for their screw up and Rob's disgusting response towards me. Nothing. Not an email or a phone call. When the 2nd set of installers heard the story, they apologized, which I appreciated, but felt it was the owners that should have been making the apology. It was the first time these installers worked for Gilford. Why do they recognize the behavior was unprofessional but not the owners? I have more floors to do but I'll be looking for a company that doesn't berate customers when they want an update on missed appointments. Rob made it clear when he said he "doesn't care". It shows and I'll be giving my money to a company that does care.

I found Project Floors while searching on Facebook Marketplace for a small piece of flooring to use…read morein my camper van build. Since I only needed a small quantity, I was hoping to find leftover materials from someone's project. That's when I came across Project Floors' post about having remnant pieces available, so I decided to stop by--and I'm so glad I did! From the moment I walked into the store, I could tell this was a special place. The space has a great vibe, with amazing art and aesthetics that reflect a true appreciation for design and quality. To me, that's always a good sign--it shows that the people behind the business genuinely care about their work. Matt was incredibly helpful throughout the entire process. Not only did he help me find the perfect flooring (in a very cool color-way called 'seashell'), but he also gave me valuable tips on how to install it myself. He even went the extra mile by helping me source the necessary tools and materials to get the job done right. Compared to big-box flooring stores, Project Floors offers a truly personal, human experience--something that's becoming rare in today's consumer-driven world. I'll be telling everyone I know about this awesome company. Thanks, Matt!

Matt was very responsive. Sent his floor specialist Joe who was on time, professional and kept my…read morehouse as clean as possible during the hardwood floor refinishing project. My floors were installed in 1999 when the house was built and he did an excellent job. They look brand new. I highly recommend project floors and won't hesitate to hire them again. Pricing was very reasonable and competitive with other quotes we received from other companies.

Today is March 26,2016. Scott Wiese of Dunlap Illinois and team just finished the floor in my…read moresingle stall garage. The floor was not terrible, but the concrete had started spalling due to road salt. Scott and his team started at 8:00 A.M. They removed the old paint and filled in the areas that had the spalling. They finished by doing the side areas at the bottom of the walls and then the floor adding the special flakes my wife and I had chosen. They finished about 1:00 P.M. The floor looks GREAT. Thanks Guys... Jim

Coating lifted under my jeep tires. Repair used a different color of coating. Repair tech said…read moreit would match once it dried. That was weeks ago. Still trying to get Wise to respond.

We had a wonderful experience with Senon and his crew. I had a small area of water damage to my…read morewood floor and I didn't want to have to get the whole floor refinished. Senon gave me a free estimate for a very fair price. They even came back a second time to refine their work. We are very happy with the result and we will not hesitate to use this company for repairs or more construction work in the future.

Fantastic experience! We needed our laundry hose under the house replaced! They came right out and…read moregave us a quote then came out and completed the job with amazing speed! Super professional and helpful! Would recommend for other jobs!