Your review helps others learn about great local businesses…read more Excellent service , showed up very quickly and was very polite . The situation with my car was a difficult one and he was very careful and took his time to make sure he didn't damage it. I rode to the dealership with him and felt very comfortable and even had a nice conversation. He was even kind enough to drive me home after we dropped off my car. Good job, good rates , good service.

Ken at Towing and Recovery absolutely deserves 5 stars. He was incredibly kind, fast, and…read moreprofessional from start to finish. We were in a really tough situation while traveling, and he truly went above and beyond to help us out. It's rare to come across someone who cares this much and takes the extra time to make sure everything is handled right. If you ever need towing services, Ken is the person you want--highly recommend!

Our summer camping trip to Big Lake got off to a bad start when the radiator blew on the top of the…read morerim. Thankfully, we had AAA and while we were trying to tell AAA where we were, Fraley's tow truck came up over the hill returning from a tow to Payson. The driver pulled over when he saw us stranded on the top of the hill, vehicle packed to the rim with two teenagers and a 90 lb dog. Dan had the tow truck loaded in no time and even went so far as to try to locate the radiator while we were en route to Show Low. Unfortunately, our vehicle had 3 possible radiators so they couldn't order the part until we got to Show Low. As soon as we arrived, they determined which radiator was needed before they even pulled the Tahoe off the tow truck. They got to work on it right away, pulling the radiator so that when the new one arrived all they had to do was install it. Jennifer in the office was great, making sure we all had water (including the dog) before we did anything else. Once the repair was done, Jennifer explained they are an authorized Napa parts repair shop, so if there were any issues with the new radiator the work is warranted at any Napa repair shop nationwide. Our trip was delayed, but they got us up and on the road again very quickly. We are very thankful for the way Fraley's took care of us in one day. We were on our way out of Show Low and even made it to get camp set up just before Sunset.

So after going through the BBB, the company reimbursed me for the repair. This could have all been…read moreavoided if they did so in the first place. Leaves a bad taste in your mouth but I'll give them another star for EVENTUALLY doing the right thing.

"I used People's Choice Towing and Roadside out of Lakeside, AZ for interstate towing when my truck…read morebroke down far from home. Long-distance towing made me nervous, mostly due to cost and communication. They kept me updated during the process and confirmed drop-off timing before heading out. The truck was secured properly, and nothing shifted during transport. The pricing wasn't cheap, but it was clearly explained and aligned with the distance involved. Considering the mileage and coordination required, the service felt dependable and worth the expense."

John has been to my place many times doing repairs. He has worked on a 2014 Ford F350 with the 6.7…read morediesel, 2001 Dodge 2500 with the 5.9 diesel, 1999 Ford F250 with a 7.3 diesel, 2024 AGT mini excavator and a 2012 case 570 gannon. I will keep using him. He does great work at a great price.

I had Justin replace my brakes on my 2012 Hyundai Veloster as recommended by Firestone when I had…read moremy oil changed they said I was down to 15% on my pads. Justin pulled it apart and compared the new pads to the old and told it was more like I had only used 15% of my pads so I really didn't need new ones but I didn't want him to have pulled them for nothing so had him put the new ones on and I kept the old ones in case I have trouble later getting parts. He did my brakes quick and easy and for like a third of what Firestone wanted. GREAT JOB!!!

I was sideswiped while driving my wife's car. Needless to say that wasn't good. It really tore up…read morethe front end. Heck's got it in and was able repair it nicer than new. They found damage that was worse than the other insurance companies estimate and mmade all the arrangements so it needed cost us anything plus we just dropped it off then later picked it up. They were very personable as well.

They gave me an appointment immediately within just a couple of days. Quality service at a…read morereasonable rate!

Excellent team! From the knowledgeable gal who answered our call. To the entire team that was able…read moreto get us back to our vacation in a few hours, instead of 3 days!! Nothing over promised, great workmanship, resourceful, and good people at heart. The team (everyone) worked the problem and found a solution. We can't thank them enough!! If your are local, you truly have a diamond in the rough right in you backyard, we wish we had them in our hometown of Tucson!! Thank you B and D!!

What a great friendly place we just pulled into town and my brakes went out they were booked two…read moreweeks out but they fit me in the next morning very reasonable price friendly people great atmosphere thank you so much for getting us in I don't know what we would have done without you guys thanks again

Blew a high pressure power steering hose on my truck in the middle of my elk hunt. He came to my…read morecampsite and was able to get me back on the road. Price was fair considering I was in a pinch.

Great service was on time helping with car issues Would…read morerecommend for anyone that needs repairs The Cost were average. Heather was a great jack operator and Jesse was able to get the job done