Have a happy day without pain I'm liking this green steam…read morethe service I'm going to try and see how amazing it is

They "knew" my ID was fake (it wasn't) and told me they're confiscating it until an officer…read moreverifies its validity. Then they told me an officer isn't available. So I had to show them my boyfriend's ID (he's from the same state) and my license plate to certify I am in fact from Louisiana...I'd get it if I looked 12 but I very much look 24 -25+. Anyways they ended up realizing I've been coming there for over a year and just gave me what I paid for (along with 2 free edibles). I come here every other month so overall i've had a good experience but this was extremely frustrating. The guy with the blue hair and hat was very polite though. So I appreciated that but like girl be do for real right now.

Didn't buy anything (and won't) but there were local cheerleaders trying to take a team picture at…read morethe Niles sign in preparation for their National Cheer. Competition and the "Karen on duty"called the cops and a tow truck and was going to tow vehicles from the lot. One sign hidden in the corner for customer parking only. The whole event only took 30 minutes. Oh and they have plenty of parking for the 4 customers that came in during the event. Quite neighborly...

Awesome Budtenders. Luv weed menus, and the Bud of the Month 3.5 for Twenty, real nice..read more

got some sub zero snow caps blue moon and to be honest extremely unhappy with this product it's…read moreextremely stemy, theirs more stems then bud. DO NOT BUY THIS PRODUCT!!! shame on the sales person(register 15) for selling this product knowing it's all stem. If I could post a photo I would

they use to have a good selection. But now they won't squeeze their dry ass buds so you don't know…read morewhat you're buying and that's bs. I Bet whoever sells the most old bud gets a bonus because they're determined to get rid of the bs. I havet had a good experience for months and that's sad. looking elsewhere for better selections and budtenders who aren't scared to squeeze their buds. You guys are selling overpriced turds. Seriously get it together. I've never seen so many bad reviews for one dispensary.

Art at Primitiv is great! He is very helpful, knowledgeable, and efficient. I have always received…read moregreat service here and would highly recommend!

Tried to go here FIVE times and I have never once been served because they skip over names and…read moredon't have a system for customer order. It's always customers arguing over who was first and never acknowledged the fact that I wasn't served.

Terrible service. Overly complicated sign in. Treated me like I was a nuisance. Asked for an ounce…read moreof Sativa and was told they had none, what? Went in looking to spend a few hundred, but left with nothing. Go to the Dude.

I thought the tubmnail on the website was the same as the last product I purchased off the website…read more I went in for concentrates, but bought flower. Asked if I could exchange the wrong product (flower) for concentrates and they asked me to leave the shop. won't be back.

Drove 2 hrs to accidentally buy $200 of the wrong product and they would do nothing to help even…read morethough they didn't even check the order with me. Never again. Crap customer service.

BEST IN THE AREA...hands down. The bulk bud flower is the freshest you can get in Michigan. You can…read moreactually look and smell the MANY types of buds they have available. Which is all in house grown!! HIGH QAULITY FLOWER The rewards they offer are top tier and they always throw in little freebies.

Great service from entry to exit. Very knowledgeable staff guide you through the many selections…read more Great sales! Signed up and we get the latest deals. Variety of products.

First time here. Very nice, welcoming, friendly, clean, informative, and professional experience…read more Would recommend and will be back.

Great selection with something for everyone even though it's a smaller shop. You can tell they took…read morethe time to find decent product for their inventory. Staff was super cool and knowledgeable - they call them Phixers! Fun, clean atmosphere with good tunes. I saw they also have a Drive-Thru and they said you can order and pay online too!

Super friendly staff and the quality of the products I purchased were outstanding. Big Phan of Phix!read more

Highly, highly recommend Green Hippo. Thomas only stocks products that are chemical- and…read moreradiation-free, and today you just can't say that for many of the bigger, corporate dispensaries out there. A real mom and pop shop with the best deli flower around. Support local!

From the owner: We promote a culture of sustainable cannabis consumption by educating and ensuring product safety…read morethrough rigorous testing requirements and transparency

Two stars as a warning for their unnecessarily high hassle return policy…read more. Aaron, the sales guy, was great. He gave me solid recommendations on vapes (such that I bought two of the same brand, different color). He also demonstrated merchandise from their high value case and upsold me on some glass. Great. A few days later I am feeling buyer remorse for getting two of the same thing. I've been using one, and now I'm trying to return the other one. I have the receipt, and the package is still shrink wrapped. I place them on the counter and ask for a refund explaining I don't really need two. Aaron again, still great, has to now explain to me this convoluted return process where I, as the client, am expected to call a number at the bottom of the receipt for Vape and Smoke "customer service" who will then give him permission to make the return. So dumb. But OK I'll make the call, no worries. Meanwhile, Aaron says he will text his boss. He pulls out his phone and messages them over Facebook Messenger. Of course this customer service line is trash, and I don't actually get to anyone, and I'm standing in the store still. Like why am I making a call while I'm in your store. Finally, Aaron makes a decision and says.. you know what my manager isn't messaging me back so I'm just going to do it for you since it's still sealed in the original packaging. FINALLY! I thought this was common sense. We didn't have to go through this song and dance to give me back $35. This was a waste of my time and poor customer service. Even though I did eventually get my rightful return, this whole process felt shady as they are not even close to transparent about their return policies ahead of time. Not even close.

Our glass piece broke and I came by the store to buy a new one. I was greeted by and amazing staff…read moreand excellent customer service. They gave me a deal I couldn't refuse so I left a very happy customer. They literally have anything you need including T.P. and masks. They've thought of it all. Thanks so much, we will definitely be back.