I always have sensitive teeth and a low pain tolerance and they are always really empathetic and…read moreaccommodating of that. Also they will be straight up about things. Example: I had received a few opinions that I needed my teeth removed. I came to Dr Justin Lai and he assured me that I didn't need removal, that my problem was different from the other diagnoses given by others. Also if you don't have insurance they have payment options you can explore. Text reminders for your appointment an hour prior, a courtesy call the day or two before to re confirm the appointment, a text sent with a link to update and/or fill out forms prior to your appoitment. Temperature check in front by the door. Parking lot is shared by other businesses but typically there is enough parking for you to not worry. I forget if there is a ramp and where, just in case. The Square doesn't have a dedicated stop light, so you may miss it and have to u turn, there is a turning lane but it's not long. The staff is great and kind and diverse.

Dr Lai hired new manager ams ajs is horrible never have I been dismissed from a practice for asking…read more lik billing procedures!! Dentist dropped me in middle of my treatment hired rude office manager who know nothing I have been going to this dentist for six years!!! New dentist new office no problems gone me and my husband left this circus!!!!!!!! Dentist never followed up no treatment advice no trades to carry me over nothing !!!!!! Again don't waste your time with This office!!!!!! Management and dentist need to do better by his patients it's a mess dr Lai !!!!!!!!! Bye !!!

Came in for a cleaning with my daughter. Leonie was our tech!…read more She was fast, friendly, efficient, and my daughter (who I admittedly have not had at the dentist nearly as often as I should) didn't even flinch. She took the time to explain what we needed to do better without passing judgment and offered a full array of options when it came to flavors and colors in our goodie bags etc. it feels strange to say it, but I am excited to come back!'

My fiancé and I absolutely love it here! The staff of so kind and Dr. Klein is very gentle and…read moreprofessional. I am traumatized from the dentist as a child so picking out a new dentist after moving to Houston was a scary thing, but I made the best choice with both Dr. Kleins (husband and wife) and their amazing staff! I looked on yelp for reviews when doing research and didn't find many recent ones, but that's because they are all on their site. After a visit they send an email to leave a review of your experience. Here is the link to them: https://local.demandforce.com/b/kleinfamilydental

I was a loyal patient of Dr. O'Keefe for 15 years until he retired and sold his practice to Dr…read more Gray. Despite warnings about the new management, I decided to stay with the practice. Unfortunately, those warnings turned out to be absolutely right. For the past three years, Dr. Gray's office has consistently overcharged for routine procedures and added unnecessary services that insurance wouldn't cover--fluoride treatments for $50+, excessive x-rays, and more. Before the transition, I was never charged beyond my insurance coverage for standard bi-annual cleanings, but that changed immediately under Dr. Gray's practice. The only reason I stayed as long as I did was because my hygienist, Sandy, and Dr. Newman were still there. Both were professional, honest, and trustworthy--but they've now left the practice, which speaks volumes. On my last visit in February 2025, I was pressured to get additional x-rays despite recently having a panoramic x-ray (only needed every five years) and two sets of bitewings due to a recent root canal. When I questioned this, I was falsely told that I hadn't had x-rays since 2022. When I declined and explained I was only there for a routine cleaning, they claimed the Texas State Board of Dental Examiners wouldn't allow them to proceed without x-rays--an outright lie. Under Dr. O'Keefe, I was never forced into unnecessary x-rays. Frustrated by the dishonesty, I canceled my appointment and left. I was already fed up with the overcharging and deceptive practices, but what ultimately compelled me to write this review was discovering that they had the audacity to resubmit billing for my August 2024 root canal--despite the fact that I received no treatment that day. Thankfully, my insurance company caught the duplicate charge, making me question how often they've billed for services never rendered. On top of all this, the turnover in staff is alarming. Longtime employees have left, and the new front desk staff lacks professionalism. Daisy, who handles payments, is especially rude. I strongly urge you to avoid this dental office. The deceptive billing practices, unnecessary procedures, and lack of integrity make it clear that this office prioritizes profit over patient care. Stay far away!

I've been coming to Dr. Gray since my adolescences. I've seen many staff members come and go…read more I recently had a root canal & I don't know what people complain about. The procedure was painless. A little soar but Dr Gray has a technique when injecting general anesthesia that you barely notice

Back at it again for my cleaning Nothing less then an…read moreawesome experience Everyone from the front desk to the hygienist are so friendly and they really make your experience so good They make sure they get you right and explain everything that they are going to do so you have a good understanding Very clean soon as you step in the office it smells clean...lol

This is a late review, but I came here. I guess it's been a year or so ago because my bridge from…read moremy previous dentist was coming out and I needed it replaced because it had been over five years. I was informed after I had my appointment and everything that I had to call my insurance to find out how much the bridge replacement was gonna cost. I'm so sorry, but that shouldn't be my job to call the insurance and find out how much things are supposed to be that's what I'm paying for your services for. I'm not an insurance specialist. I'm not a dental specialist. That was ridiculous and I never went back.

Modern technology, skilled Dr and team, honest and professional care…read more He gives you a fair review of treatment options without the pushy scare tactics I've suffered at other dentists. I recommend WHD to my family and friends.

Just as many others I've been terrified of the Dentist, however I'm happy to say West Houston…read moreDental has changed that for me. As soon as you walk in you're greeted by everyone, they seat you down and explain every little thing to you, they will let you know as well what's their next step. My dental hygienist had the best bedside matters, she continued to keep shocking me when she was doing my cleaning because I came for discomfort my wisdom teeth is out, and even tho I had a discomfort she didn't make my teeth hurt once and that's H U G E! Unfortunately I can't take my wisdom tooth out there but they referred me to an oral and maxillofacial. I'll be coming back to take care of some other things there, can't wait to hear back with my plan. Thank you so much Dr. Nguyen, Daniella, and everyone at West and Houston!

Best honest dental services in Houston by all standards. Dr Syed is very professional and honest…read morewill never push for any unnecessary tratment, very gentle and caring. And staff is warm and professional they truly respect your chedule. Every thing is top-notch. Highly recomended!

I have been under Dr Syed's Wing for almost 2 years. And let me tell you how much I've grown as an…read moreindividual! I also see a HUGE difference on how Dr. Syed treats the patients. To begin , this is a private office & he gives personalized services . In other words he isn't quick to leave the room . He is the type of Dr who stays in the room with you and answers ALL YOUR QUESTIONS. He will even sit and watch a movie with you if he had time our patients love Dr. Syed , because of how humble he is towards our community & the prices that are offered ! We are able to give flexible payment plans & offer discounts for patients with no Insurance . He will definitely give you that "at home" feel when you visit Dental Time

Great cleaning; quiet, professional, no sales pitch, no pain,,,,just a nice experience!read more

First of all Ashford dental was sold last year and has new owners and staff. I went here with my…read moreentire family when it was Latricia and her staff for over 15 years. They did great quality work. However with the new dentist can't get a simple filling done right here. I also observed other patients with similar issues/ complaints with the dental work while there. I will say staff was friendly. Unfortunately I will not be returning and will be finding a new dentist for the family. I would not recommend this place now with the new staff because of my experience. I believe when you go to a dentist and they work in your mouth they have a professional obligation and responsibility and must meet that.

I found this dentistry through google, and they had such great reviews, and were close to work, so…read moreI decided to give them a try! I have sleep apnea and wanted some type of mouth guard and they seemed to be a best fit based on all my research. When I came in, I scheduled during my lunch hour, and it was less than 5 minutes from the office. I loved that I got a notification reminder week of and hour before, as sometimes I tend to lose track of time. I entered into a bright lobby and was greeted promptly (by name!!!) and was checked in. The wait time wasn't long, just a couple of minutes and the dental assistant guided me back to the room. Walking through the halls, have such great lighting, great for a photo!! lol, but entered in the room, chair was super comfy and they have a tv on the chair so you are distracted for whatever dental cause brought you in! Great for those that don't like the dentist! Dr. McRay came in after getting all checked in and asked me about my sleep study and helped review over all the information in the results and explained in great detail what he was able to offer and provide me and how he is different from other devices that are used out in the industry. I was really happy with how knowledgeable he was, as well as the staff, and making me feel super comfortable with my choice and confident in moving forward. He explained all the costs upfront and what all the costs entailed, which I left feeling even more confident that I'd made the right choice. I left and took some time to think it all through and before I knew it, I was scheduling my follow up to get fitted for my mouth guard. The cool thing about their process includes some breathing tests so that they know how to make adjustments to the mouth guard and make it truly fitted for you. They sent everything off and received back in two weeks. Night one, I noticed such a huge difference in how I slept and woke up feeling so rested and less groggy. It's amazing what one thing could do to change your entire sleep cycle. It's been a few weeks now, and still loving it. I had a follow up with Dr. McRay and he is just a dream and so is the team! I've had such a great experience with them, and looking forward to future visits! Who knew you could say that about a dentist!

I've been coming to this dentist office for the past 6 years I would say. They are always…read moreprofessional, courteous, knowledgeable, and friendly. We're always greeted by Sam with a smile and a welcome. All of the dentist hygienist are fantastic! I can tell that Dr. Robbins and Dr. McRay treat their staff here wonderfully. Dr. Robbins and McRay are absolutely wonderful with explaining things and giving us advice. My husband and I can't wait to get our Invisalign in December! If you're looking for the best dentist in Houston well then look no further! Thanks everyone at the office of the Dentist at Houston Westchase!

The staff is super friendly and accommodating. The dentist I saw was lovely and very informative…read moreand gave me some peace of mind

I unfortunately have to say Aspen Dental is bad. I bought retainers and then seven weeks. My…read moreretainers broke twice. My wife has metal retainers that lasted 10 years and not broken these metal retainers. They sold me a broken twice in seven weeks now I'm gonna ask my money back and I probably won't get it back so don't go to Aspen Dental if you want your teeth straightened.

I have had 4 visits with Dr G and my wife 3. I have had…read morenothing but professional care and everyone is courteous. I endorse her.

HORRIBLE OWNER, literally sent me away during an xray. LIED THAT they are about to enter LUNCH…read more... Ur a fuxking dentist, nothing special.