Generally I find Ann Summers over priced and their underwear doesn't even last that long. I've had a few bras from Ann Summers which have been uncomfortable.
This particular Ann Summers at Lakeside has quite a good range products and I shop here fairly regularly and had no problems.
However, yesterday I visited this store and didn't have a very good customer experience. I picked up two bras which were labelled as '2 bras for £30' and thought they looked really nice so went to try them on.
The changing rooms were not staffed so unsure if I wait for someone to show me in or not I just headed in anyway. The changing room cubicle was pretty grubby and looked as though it hasn't been hoovered this year.
I went to the till to buy the bras but the lady serving me said that the total was £48. After querying the "2 for £30" sign, she was very unhelpful and her attitude stank, she just told me that one of the bras weren't included in the promotion. I told her in that case then they had better remove the sign advertising the promotion from the section to which it doesn't apply as it was misleading. Thankfully she removed the sign.
Aside from this incident which left me in a bit of a mood, I haven't anything else to grumble about. As a whole, it's a good store but for anyone looking for nice underwear at a reasonable price should try boux avenue too. read more