This place literally saved my life. I cannot understand all of the negative feedback it has…read morereceived. It seems to me that people don't fully comprehend how other programs (especially those in government-run facilities in states outside of California) really take away the agency of the patient. I felt like I was in the driver's seat regarding my care from the moment of my intake to the minute of my discharge. Personally, I received nothing but the highest ethic of care and respect. The number of comments complaining about the urine testing seem especially misplaced to me. Is it inconvenient? Of course, especially if you have never had an issue with substance abuse. However, my background includes working in medical offices, so please understand that the urine testing is for more than just the detection of drugs; it's also vital to detecting anomalies within your body that could be missed otherwise. That background in medical offices has also taught me to understand that mistakes happen, and even the best offices still need patients to advocate for themselves. That's the reality of living in the society that runs managed healthcare the way it does. That's not to excuse rude or invalidating providers (and, in my experience, psychiatrists tend to be particularly short on bedside manners) but I think that's a far more legitimate issue to hold against this place, even as I have never experienced it myself. Without a doubt, the office isn't perfect--but no office is. And when it comes to mental illness, which is particularly unique to every individual, it's virtually impossible to expect any program or facility to be the solution for every potential client. For me, it worked, and I will always be grateful for that.

I've been going to Therapeutic solutions for several years now. I've never had an issue with them…read moreuntil last week. I called to reschedule an appointment and was told the provider was 4 months out. Luckily they had a telehealth spot that day. I entered the video call and the provider joined. But I was unable to turn on microphone or video on my end but I could hear and see the provider. I messaged him through the chat that I was having trouble. After a moment he stated her still couldn't see me. I messaged aging wanting to know if we could talk over the phone instead. After a moment he hung up. I called the office stressed and upset but couldn't reach anyone so I left a message. That was on Friday. A week has passed and no one from the office has reached out. I understand the office is busy with chico growing and more clientele. I am not blaming the provider. But mental health isn't something you can wait 4 months for to get checked out, especially when something sudden comes up. There is enough anxiety and stress associated with the sudden issue and need to reschedule, but then the office doesn't even call you back.

I was hesitant to see counseling, as I was dealing with depression I was hard for me to open up. A…read morefriend recommended me to call Stonebridge counseling, I called and had a nice Experience. Beginning with the person that answer my call, she was very professional, and was able to guide me to the right direction. After talking to the therapist, I felt such a great relief and peace within. I didn't feel judged and was able to speak freely. I highly recommend others to to seek counseling with Stonebridge.

I have never left a scathing review of any business online, but this experience was so unethical…read moreand unprofessional that I feel obligated to for the sake of others. Please do yourself a favor and do NOT try to get therapy through this place. I went through being subjected to a series of unprofessional and even unethical issues trying to get in with this place. The first person I spoke with to book an appointment, Dana, was highly unprofessional in the way she handled my intake. Here are the issues I had to deal with when trying to go through this office: 1) I made an appointment with Dana to see Kyla on a Tuesday at 6:30pm. Less than 2 hours before the appointment, I still had not received a link for the TeleHealth visit, and had not received ANY communication from Dana. I had to reach out to Dana via text at 4:40pm, less than 2 hours before the appointment, because they did not answer the phone due to being in a meeting. Dana was texting me while in a meeting and telling me that they no longer wanted me to see Kyla due to them not wanting to have to do "intake all over again" (quoting directly from the text I am looking at) if I were to eventually see Kyla in person rather than through TeleHealth. She stated that she put me down as a "Pending Insurance and Appointment Verification" appointment. That doesn't matter, I never received any notice before my appointment to let me know that the appointment would not work. The entire time I had been expecting an appointment with Kyla that evening at 6:30pm. At 4:56pm, about an hour and a half before my appointment with Kyla at 6:30pm, Dana informed me that she would like to get me in with another provider (Kaela). Again, this is all an hour and a half before my appointment after COMPLETE radio silence and zero indication that my appointment would need to be rescheduled. The appointment with Kaela would have been while I am working, so she stated that she would reach out to Kyla and that Kyla would reach out to me directly. 2) Kyla DID reach out to me directly via text...at 5:19pm...just over an hour before my appointment. She stated (again, quoting from the text): "I was not expecting you today, due to the short notice." This "short notice" was because Dana NEVER informed Kyla until an hour and a half before my appointment that I had created an appointment with Kyla. Kyla then stated that she would have to see me NEXT Tuesday AND that Dana had given me the incorrect weekly time and that the opening was at 5:30pm and not 6:30pm. 3) Then Kyla told me she would send me the paperwork that evening, and never did. I had to text her TWO DAYS later to let her know I never received the paperwork. I didn't get a call until the next day, letting me know that I did not get the forms yet because I had never been set up with a portal. Dana NEVER told me I needed to set up a portal. I don't know how Dana got this job, but she is unprofessional and unethical. I gave her the benefit of the doubt, but it just got worse (see below). 4) I called and told Dana that my insurance was Anthem Blue Cross PPO. She got my membership number and looked it up and saw that I had a deductible. I mentioned that mental health visits do NOT apply to the deductible for my plan, and would only pay the $45 co-pay per visit. She looked at it and said that I am right and even said "Wow, you're on it, that's rare"! She never told me that it was out-of-network. Later on, when I spoke to the intake person, Britney, who was going to set me up with a portal, Britney told me that they are NOT in-network with my insurance and that I would not have a co-pay of only $45, and would instead need to pay $115-130 for visits until I meet my out-of-network deductible. I told her what Dana had told me, and she put me on hold and spoke to Dana while I was on hold. 5) Dana LIED and claimed that she never told me that the co-pay would be $45. I can handle a lot of things, because mistakes DO happen. But blatantly lying is unacceptable. I am now looking into potentially filing a complaint with the BBB and/or relevant State authorities.

My husband and I have been seeing Russ, and we cannot say enough good things about our experience…read more He is truly exceptional at his craft. From the very first session, he created a safe, comfortable environment where we both felt genuinely heard and understood. What sets him apart is the balance he strikes between empathy and practical guidance. He doesn't just listen -- he gives us clear, effective tools we can use in our daily lives to strengthen our relationship. His insights have helped us communicate better, resolve conflicts in healthier ways, and reconnect on a deeper level. We always leave our sessions feeling supported, encouraged, and hopeful. Working with him has been one of the best decisions we've made for our marriage, and we are so grateful for his expertise and care.

Russ is an Authentic, Caring, Compassionate Human Being. I…read morehave had the pleasure of knowing Russ from years back. Although not always in touch through the years, I have found Russ to be EXACTLY who Russ is. Kind hearted when we were kids, kind hearted now. A Grownup version with kindness on steroids. No masks, is not puffed up and has only one Agenda; Kindness and Empathy in his heart to aid in your healing.

I can't believe all these reviews! It is a little early for a rating but I just wanted to give my…read moreexperience since the criticisms assault this doctor's character. i am a woman and didn't feel disrespected for a minute. and i told him a big story that he had to correct because I was completely wrong about the most important thing. he corrected me respectfully, without putting me down for getting it wrong or anything! and i have gotten the feeling from other psychiatrists that they think they are experts about everything and that whatever you think doesn't matter because you are the crazy one and they get to pass judgement on your mind. he wasn't like that at all, and it has been hard for me to find a doctor that isn't like that somehow. my last paychiatrist accused me of all sorts of pejorative things because I filed a lawsuit and then never followed through, without realizing that I filed the suit the day before the camp fire that I kept telling her was so traumatic for me and messed up my life so much. first of all, why did she bother to look that up about me, when its irrelevant to the meds I need, then pass judgement based on assumptions? this guy did none of that kind of crap, and my first appoint with him is one of the best psychiatric appointments I have had. I am a little concerned with what people say about bills and meds but i will come back and update this review if necessary.

Condescending, interrupting, gaslighting. As it was my first appointment, I explained when we…read morestarted that I wasn't sure what I needed or how to start. Abouesh just continued reading off of a checklist and became visibly frustrated when I wasn't sure how to answer some of the questions, and began crying because some of the answers were emotional. In a matter of ten or 20 minutes, he decided that my problem was anxiety. Which is not what I was there for. I was trying to articulate (and explained that I was struggling, this is important later) what I needed and becoming increasingly frustrated when he kept dismissing the issues that I was trying to bring up and instead blanketing them under anxiety of which I "obviously suffered from" because I was crying. He was making me cry harder! His ego was very evidently hurt when I disagreed with him on a lot of what he was saying. When he asked what was making me so upset and I stated that he was being very unempathetic, he used the excuse that hes a doctor and he has to be. YOU WORK IN THE MENTAL HEALTH FIELD. We continued to try and talk, but he kept interrupting and talking over me and asked me to not say anything because he was "struggling to articulate"... Ultimately, he stated he would like to try again a different day because apparently I was just too emotional. No progress was made at this appointment whatsoever. When the possible diagnosis of ADHD was brought up, it was dismissed as depression or anxiety because he said "I have ADHD, bad, so I know what that looks like." Which is insane for this 50-60 something year old man to compare himself to a 28 year old woman. One of the most asinine statements of the visit that I will end on, was when I brought up potentially being autistic (I know psychiatrists cannot diagnose this but I thought maybe it could be relevant) and he says and I QUOTE "I don't think you're autistic. You might be somewhere on the autism spectrum...but not autistic."...HAHAHAHA what??? And then admits that hes not licensed to diagnose that. CLEARLY dude. I politely agreed to be added to a waitlist and left the office on a cordial note but I wish I had been more upfront and truthful in the moment, but I was so upset and in shock about how I was just treated. I will be calling back the office to remove my name and tell them about my experience.

Picking out a therapist is really unique to each person. That being said, my experience with Anne…read moreis that she is an amazing therapist who helped me change my life. Without sounding too much like a cheesy back-of-the-book/infomercial testimonial, she really is great at what she does. She cares about her clients a lot. When I first saw Anne I was at a pretty low point and over the next several years I saw her, she helped me through each step. If you're looking for a listening ear, someone to challenge you to grow, & help get you through the rough times, she's definitely the one.

Jessica recently moved into a new office on her own. I have to say that it is beautifully decorated…read moreand has a very calming feel to it. That just adds to the calming nature of Jessica as a therapist. She is full of great tools, insights and is very professional. I highly recommend her if you need some therapy. I find her very easy to talk to. She offers coffee/tea and a library in her lobby... I really appreciate that attention to detail.

I went to Jessica's parenting classes years ago, and I recently started seeing her on video…read moresessions because parenting, working, lockdown for a year was all super stressful. I feel really heard and known when I have sessions with her. Like, I know she's really listening and giving me guidance and help from all the different stories I've told her about my life and not something someone just read in a book that should work with everyone. If I could give her more than five stars, then I would!

As a colleague who has referred clients to Dona I can say, without reservation, that she is a an…read moreexcellent therapist. Dona has an empathic, gentle, interactive style that allows her clients to develop a deep trust in her desire to understand and help them. She is extremely sensitive, caring and perceptive and very effective in helping her clients work through painful issues, particularly regarding pregnancy, infertility and post-partum depression. However, she is more than capable of helping adults with most emotional problems that they may encounter.

From the owner: I specialize in perinatal counseling. I work with couples and individuals who are struggling with…read moreany issues having to do with childbearing or child rearing. Issues may come up around infertility, miscarriage, elective termination, depression or anxiety prenatally or postpartum, parenting issues, or how to find the time and energy to nurture your relationship with all the demands of parenting.